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Anchorage, AK Carrier Reviews & Coverage Maps


Rating
1. Verizon 3.4 star rating (3.4 stars | 12 Reviews)
2. T-Mobile 3.3 star rating (3.3 stars | 8 Reviews)
3. AT&T 2.2 star rating (2.2 stars | 13 Reviews)
4. Sprint 1 star rating (1 stars | 1 Reviews)

Total Coverage 2.3 star rating (2.3 stars | 75 Reviews)
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Verizon Towers
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T-Mobile

2 Out of 5 (2 stars) | Old Seward Hwy. | Dimond, Anchorage, AK 99518 |

My T-Mobile service has worked badly since I got that phone two years ago, even in major metropolitan areas like Los Angeles. In Anchorage I can usually make and receive calls without getting cut off, but the data service is horrible, plus I keep getting (wrong) messages warning me that I am on "international data roaming" and running up hundreds of dollars of charges. When I call they say I'm too near the Canadian border. I point out that by this measure, Los Angeles should be on international data roaming as it's "too near" Mexico. Last fall my g-mail failed entirely and I had to have it forwarded to another service to get my e-mail. I had to do a manual reset on the phone when I got home, and get a new sim card. The last straw was the letter today saying that T-Mobile is going to begin choking data if you are roaming. Since they have no towers in Alaska, that means I could be in the middle of a business trip and suddenly find myself with no data service. Good-bye T-mobile. Freedom Day is March 9th! Plus their customer service is now as bad as any other company's. It took half an hour to get through to anyone because my inquiry did not fit into any of their categories so I got cut off three times. I'm asking on Facebook what my Alaskan friends have and will have to make a switch, as I visit frequently and am considering relocating there.

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T-Mobile

4 Out of 5 (4 stars) | All Over Anchorage, Anchorage, AK 99504 |

I had great reception with T-Mobile (as they use other networks) since I came up from the lower 48 to help out with my sick father. They just sent me a letter today saying they are canceling my service next month because they pay roaming fees to other companies and I roam to much. They said it is a courtesy not to charge their own people with roaming fees but now that it has happened to much they have to "let me go". I told him I left ATT after 10 years because of horrible customer service and I pay on time every month but you are just gonna drop me and he said oh well sorry. What great customer service this place has as well. Now my parents, siblings and cousins are all leaving T-Mobile. So good job, hope losing 6 customers was worth it.

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Verizon

1 Out of 5 (1 star) | Dimond Mall, Anchorage, AK 99515 |

I moved to Anchorage from PA in March 2011. My Verizon phone worked great until the Fall of 2011 (at the end of tourist season). Since then, ACS throttles my data connection. I have called and complaind several times and both Verizon and ACS says there isn't anything they can do. My data connection is so bad that I often have issues loading facebook. The connection is so bad that I don't even try to watch videos anymore on my phone. But yet, my connection was perfect all last summer. I could watch videos one after the other. But as soon as the tourist season was over, so was my good connection. ACS should be ashamed of theirselves for having an agreement with Verizon and yet throttling Verizon connections to the point of it being useless. :(

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Verizon

5 Out of 5 (5 stars) | Snow Goose Restaurant, Anchorage, AK 99502 |

Connected here with my Droid X and wifi hot spot. Typing this on my iPad. So, if you see this post eat your heart out.

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Virgin Mobile

0 Out of 5 (0 stars) | Anchorage Airport, Anchorage, AK 99502 |

No cell coverage at all in Anchorage or Kodiak. No roaming capabilities either.

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Verizon

2 Out of 5 (2 stars) | Hilton Anchorage, Anchorage, AK 99501 |

I went on a cruise to Alaska and hoped to use my Droid for phone and for internet. While I occasionally was able to make a call, I was never able to receive one (straight to voicemail - no rings) and I could never get any internet connection. Very disappointing as those who had ATT service were able to get reception everywhere we went.

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AT&T

1 Out of 5 (1 star) | Muldoon Rd. | Northern Lights, Anchorage, AK 99504 |

When I first purchased my phone I was getting very good reception but in the last two months I have had little or no reception at all. Even if I go out in my front yard or back yard.

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AT&T

1 Out of 5 (1 star) | Jerome | E 112th, Anchorage, AK 99516 |

Terrible coverage, phone is constantly searching for a signal and gets at most 1 or 2 bars then loses coverage soon after. Have to go outside to make or receive calls.

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T-Mobile

5 Out of 5 (5 stars) | South High School | Huffman / Elmore, Anchorage, AK 99507 |

T-Mobile digitally roams on ATT and GCI towers in Anchorage, depending on what part of town you're in. I get 3-5 bars anywhere in town. Data service on the phone is through either ATT or GCI, so you would expect same results as those customers around town. I also have an iPhone 3GS, that only get EDGE data service here (typical with unlocked iPhones with TMobile); voice service is crappy, but that's iPhones in general. Overall, no complaints at all. And T-Mobile is very helpful in getting you set up.

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AT&T

1 Out of 5 (1 star) | 13th and L | L, Anchorage, AK 99501 |

Many dropped calls. Many calls go straight to voice mail, sometimes taking as many as three days to show up on the phone. Calls from outside Anchorage are dropped or never get through. Numerous calls to AT&T and no positive results. Poor phone service, extremely poor customer service. But they never fail to remind me that I am eligible for an upgrade... not going to happen.

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Verizon

5 Out of 5 (5 stars) | Anchorage, AK, Anchorage, AK 99508 |

Just got my Droid Incredible in the mail. I love Verizon. They are roaming off ACS here, but service here is great! 3G is fast and no problems at all. Service is much better then it was last year. AT&T people have horrible service here.

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Verizon

0 Out of 5 (0 stars) | Quilt St., Anchorage, AK 99507 |

Horrible never bard anywhere since they stopped roaming off a little company in town here. They suck!

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AT&T

5 Out of 5 (5 stars) | All Over, Anchorage, AK 99507 |

Travel for work and seem to get reception everywhere since the buy out of cellone

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Verizon

3 Out of 5 (3 stars) | Anchorage | Arctic and Tudor, Anchorage, AK 99503 |

Came here on work assignment. Verizon SWORE they had service here. That is both true and false.Their service is off of other companies (ACS?) cell towers... they have no towers of thier own. Also, when I had a problem with my phone, they had no place for me to bring it (I should mail it to them! HA) Yes, I can make phone calls. about 60-65% of time) False as to receiving calls. Phone rings once and then goes right to voice mail, Am able to retrieve message and return call but thats not the issue. Bottom line, is that probably only 2 in 10 incoming calls are received by me AS THEY ARE HAPPENING, the balance, I have to call them after I get the message. Bigger issue thoough, is when I spoke with Verizon about this, I was told that I must have 3 bars showing to receive calls (but able to make calls with 2 bars) Cannot get Blackberry, (or any other Smartphone) because they MUST have 3 bars to work. My neighbor just got his Blackberry... he had to SHIP IT to his sister's house (along with his old phone) so that his phone #'s, info, could be transferred because Verizon is unable to do it while you are up her. As far as their "call 228" to update goes, that can't be done from up here either, it needs to be done in the lower 48. so I do it whenever I travel out of state.). Another issue, 3 different friends, also up here on Travel Assignments, received notices that T Mobile was cancelling their contracts, because they had spent to much time up here. They are also traveling nurses and have extended the contracts for 2-3 extensions ( ie: 6-9 months)like I have. KUDOS to Verizon for NOT doing that.

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Verizon

5 Out of 5 (5 stars) | Ingra | 1st AVE, Anchorage, AK 99501 |

Verizon is the best (other than ACS) throughout Alaska. Sprint (via LG lx150) just stinks

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Verizon

4 Out of 5 (4 stars) | Downtown Anchorage | 5th and C, Anchorage, AK 99501 |

Alaska is not highly populated, keep this in mind when traveling here. You get pretty good coverage along most of Alaska's highway system if you are near towns - - but none in the mountians or areas away from our few towns. Many dead spots in suburbs and rual areas. Extremely localized service around towns and villages in the bush (that is anywhere off the 2 main highways). Please look on your map and learn the roads. There are only 9 highways in Alaska and only 2 are major highways. This will prepare you to plan ahead and enjoy your visit to our beautiful state.

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AT&T

5 Out of 5 (5 stars) | Rasberry | Dimond, Anchorage, AK 99503 |

Have had ATT for 6 months have had one dropped call

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T-Mobile

4 Out of 5 (4 stars) | Anchorage, Anchorage, AK 99508 |

sometimes the reception sucks but, T Mobile uses ATT towers

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Verizon

5 Out of 5 (5 stars) | Anchorage, Anchorage, AK 99515 |

i work for ACS for over a year now and I keep seeing Verizon Wireless has great service in alaska. thats because they roam off our towers. lol, and we roam off them in the lower 48s. we use a cdma network so it works well to roam off each other.

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Nextel

0 Out of 5 (0 stars) | 5000 a St., Anchorage, AK 99503 |

I recently took a month long trip through Alaska. The only location I received coverage was in Anchorage / Palmer. Fairbanks, Tok, Homer, Soldotna, and all places in between were dead. Not what I expected from a nationwide provider of this size.

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