Coverage comments are submitted voluntarily by visitors around the Anchorage, AK area.
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My cell phone generally works most places in Anchorage, except my house and within a block of my house. It has gotten a bit better than it used to be (in the past year or so) but calls still get dropped all the time when I'm at my house or near it. Very annoying. I don't live on the hillside (where reception is notoriously bad) or near any big obstructing things so I don't understand why it's so bad there.
I am on Cell One's service because it's my work's service and I have gotten a work phone. I have been reading the posts so far and I have to agree with all the negativity on Cell One. The voice quality is garbled, I have frequent "Network is Busy" signals, wierd automated calls from thier services for the last user, and the worst is not being able to use my phone in the area where I live. In my house, for example, I have to find a spot and stand there and it still has a 75% chance of being dropped. I am changing to my own phone soon and will be using another carrier for sure!
Cellular works everywhere in Anchorage except at my house. Used to get 1-2 bars but now it has become 0-1 bars. I've gotten no help from customer service. Time to switch!
When it was ATT here I was thrilled, never any problems. Then the whole Dobson / Cell One episode! Yeah! (not). I get missed calls, I have poor signal at my house (also referred to as the cell phone black whole) off Abbott Loop. And (with reference to a previous post) my phone says made in China so it's an actual Razr not a knock off. My husband bought a new unlocked Sliver on the internet and simply swapped his sim card. He gets better signal and fewer dropped calls than my phone and we are both on the cell one network. So with reference to another previous post as long as the phone is made for the same network (gsm for gsm) we haven't had a problem with buying an unlocked phone. Cell one kept calling telling us we needed to bring his phone in for programing (not going to happen). Why does it need to be programed when it's working fine??? So they can lock it of course! Our contract ran out and we are on month to month waiting for a new game to come to town. Cell one kept calling saying we needed to come sign a new contract, and I finally had to tell them that if they called again we would just shut them off completely! We have been looking at options including those that would mean a long distance number, anyone have any suggestions?
I have an old Oregon number from the college days that I can't seem to let go. I've been up in Alaska for almost two years since graduation and Cingular (which worked perfect for me) finally dropped me from there network. To keep my number I switched to T-Mobile while visiting Oregon about two months ago. So far its been an absolute nightmare. My outgoing calls work a-ok, but my incoming calls will not function correctly. Random numbers show up on my caller ID and the delay is so bad that it is impossible to talk. So I communicate through text messages, which suprisingly text messaging works just fine.
Got to alaska in mid- Aug. My reception was better than ACS, Cell 1, and Ak Digital in Anchorage and the Valley for about 2 months, then I had numerous troubles ( missed calls, dropped, wierd listed #,poor receiption, 2-5 sec delays). recieving which led to out-going problems.5-9 Attempts to fix made (weekly?). Tekkies stated it was a problem with the borrowed towers (roaming) from Dobson? and DLS?( Wireless monopoly?). Custmer service very helpful. Released from Contract. Now looks like I'm forced to pay double for 1 / 2 the service and reported poor reception with one of the local companies. Wish Cingular was here for more than vacation time.
I just joined but I regret it. I was using Alaska Digitel before and never had a single dropped call within the city of Anchorage. Now I'll be in the middle of a conversation and the only indication the call has been dropped is the lack of response after I've carried on chatting for a minute or two AFTER they can no longer hear me. I've never had to repeat myself so much in my life. It's so bad that I've started to say everything twice at the office, too -- even when I'm not on the phone -- for worry that they didn't hear me the first time. Bleh.
Just a warning to anyone considering buying a phone from Cellular one. They sell illegal international phones. We bought a Razr and had constant problems with the battery dying, so we took it in and they eventually had us send it in for repair. It came back with the problem - nothing was done. Cell1 said the motorolas do not have a warranty so they couldn't do anything about the problem. After contacting Motorola we found out their phones always have a warranty. But cell one was correct - the motorolas "they" sell don't have a warranty. Thats because they are selling knock off phones from singapore. Not all of their phones are knock offs, but some are and they know it. Check your phones people. They should say made in China. If they don't you should make them replace it.
To all you Cingular customers, hope you all enjoyed the fun while it lasted. I switched my service from Sprint to Cingular since I could not use the data service on the phone. I haven't had any problems with Cingular until my phone stated showing crazy numbers on the caller ID. when I finally spoke to customer service at Cingular I was informed of the bad news. although, now the phone states off network, I am still able to perform all the service on the phone. However I am switching to Verizon and going paper less and listing my address in the lower 48.
no reception at our house. Dropped calls all over town, especially at Dimond, Huffman and Seward and midtown C Street. Someone with Alaska digitel was visiting and was receiving calls and text messages at our home. I am seriously considering changing carriers once my contract expires. GCI had a plan to pay off contracts, but they share with cellone, so why bother. I will keep the crappy service until I can change.