Reception is poor most of the time. Cant send out texts or get / receive calls at all if I am downstairs in my living room. I have to pay for landline because of this substandard service. It's really stupid to have so many customers in an area where there isn't a cell tower nearby. I came to T- mobile thinking I would get better service. Very disappointing.Was this review helpful to you?
We have used Verizon for a number of years. We can barely get cell service at our home and sometimes not at all. I am checking AT&T for this area and if it is any better at all, my husband and I will be switching. Very disappointed in Verizon cell service.Was this review helpful to you?
att LTE service is great here. Lots of hills. Neighbors below have poorer service than me.Was this review helpful to you?
Salesman Eric shouldn't be in this position... arrogant and very unhelpful...my phone worked fine except email had stopped... ..by the time he finished with my phone he had erased all my download documents and emails and texts and calender appts. Now says the phone has slowed. It worked just fine before I gave it to him. And of course mention only if I had insurance would I get a new phone. How about helping instead of copping an attitude! All he said was go home and reset my password for email and handed back my phone to me. Terrible service.Was this review helpful to you?
I drive around Birmingham for work all day and Sprint service is really, really bad. Many spots where service is impossible to get a signal. I know Birmingham is a hard area to get signal everywhere, but I switched to T-Mobile and service is MUCH better. Towers are placed more strategically.Was this review helpful to you?
By looking at the cell tower map I see an AT&T tower less than a mile down Valleydale road where I live. Yet I only get one bar inside my house and 2 bars outside of it. It's basically unusable inside my house. I see the tower everyday when I drive to work. How can the service be so poor? There are no hills in the way and I don't have a metal roof.Was this review helpful to you?
I have a Virgin Mobile phone that uses the Sprint network. I have had multiple dropped calls, from 0 to 2 bars here, and only 3G. There are places in town where I can get 4G but I haven't tracked down where. It appears there are holes all over Englewood. Troubleshooting with VM has proven ineffective and possibly dishonest. According to customer service, everything is Ok here-except my phone. I have a Samsung Victory that worked fine in the city where I bought after Sprint did a major upgrade.Was this review helpful to you?
TERRIBLE TMOBILE SERVICE--was told that the upgrade to LTE adversely affects my area--no attempt to help. At least the rep was honest. Have called t mobile 5 times in last 3 weeks but service gets worse.Was this review helpful to you?
No problems ever with Verizon. I have 5 lines with 2 in auburn for college students. Only drawback is a higher monthly charge than other carriers.Was this review helpful to you?
I get 1-2 bars in my home with ATT using iPhone 5. Areas where I have extensively used my phone with good success are: Irondale 35210, Homewood 35209, and St. Vincent's 35205.Was this review helpful to you?