Lived in my house for 2 1 / 2 years and can never get any reception... ... ..

Our phones don't work in our house and they drop calls all the time. The customer service sucks as well. I called them and told them the reception was bad and they looked into it with tech support. While I was on the phone with them the call dropped 3 times. They let me out of my contract without a penalty.

Inside house, get 0-1 bars, outside, sometimes 1-2 bars, but fluxuates a lot! Sprint coverage in general in the Gilbert area is poor.

Zip code is actually 85297, form said it was a bad zip code... Bad coverage at my house, sometimes 1-2 bars, sometimes none. Very unreliable. Spoke to a guy at the Cingular store and he said there's a tower going up at Power and Queen Creek, so hopefully that'll improve the situation here.

I agree with the guy who complained about getting his voice mails late. I've had VM show up a week later and this has caused me problems with my job. Reception is crappy all over the valley. The phone doesn't give me enough warning that it needs to be charged--it shows full and then an hour later goes to zero. I want to drop my landline but not for this terrible service. I wish I had stayed with T-Mobile but I have another year on this lousy contract with Sprint.

Great service statewide. Cant say enough about the service. The cell coverage, customer service and price are all as advertised.

I constantly drop calls all over the valley. The phone rarely rings on incoming calls and voicemails arrive anywhere fom 1 - 24 hours late. I originally thought it was the phone but it happens on my wife's 2 phones as well. Seems to have gotten worse since the Nextel merger.

I have had T-Moble for one year now and the service is horrible, my children will text me and maybe I will get it in a week! All my calls are dropped within 1 minute, I have to drive away from my house in order to talk on my phone. T-Mobile told me per there contract they don't gurantee service in a certain location. I have provided my children with cell phones so they can call me when they get home from school and in case of an emergency. You can't depend on T-Mobile service.T-Mobile does not work in gilbert but they would make me pay until my contract is up. Thank god, my contract is up this month and I am not renewing. I called customer service and all they did was tell me that they would charge me for cancelling my contract if I did it early. Even thro they can't provide service. Insane. I even threatened to call channel 3 (On your side). I will tell everyone I know not to use T-Mobile.

I used to have T-Mobile, which had great reception (pretty much everywhere I went - even other states), but their phone selection was pretty terrible. When Verizon started racking up awards for reception, I switched, and it has been pretty decent. I get reception almost everywhere I've been - New York City, Hawaii, California. The only downside is that they overcharge for service - I guess you get what you pay for. I thought about switching to Sprint's SERO plan, but I'm not sure if they could offer better reception.

I get a dropped call probably once or twice a week. Text messaging seems to be slow and won't go through at times. Sprint has been decent, but I am switching carriers because I am not thrilled.