Customer service not so hot at nearest phone center greenfield and Mckellips but better at superstition on southern reception not perfect but I live in a "basement home" means first floor slightly sunken below grade. I have 2 bars there but 4 bars at ground level or upstairs. Phone selection is not great prices, too high. They don't get payments that I have sent from inside post office 1 to 2 times a year. but I can get service most places I have been in the US. was told that Alltel shares version and Sprint towers get at least 5 dropped calls per month and get credit for 1 on automatic refund program text messaging can come in hours after the fact but generally reliable

In most of Las Sendas Alltel breaks up or cant access the network. Calls go straight to voicemail most of the time, Alltel needs to improve this area as Verizon offers much better service in the Las Sendas development in Northeast Mesa.

Both my husband and I have been experiencing repeated dropped calls within our house, backyard, and even in the street in front of our house. I personally cannot complete a 10 minute conversation without the call being dropped at least every minute. Within the last six months, and expecially the last two months, the problem has become ridiculous.

Reporting back after 3 months of service with Alltel after dropping Verizon. I have a decent 3 - 4 bar signal now at home with no dropped calls. A Samsung A645 was chosen for price (2 for $1) so can't compare to other models yet. I have equal or better signal quality in most Phoenix metro locations to what I had with Verizon and markedly better reception in some rural areas such as I-40 from Holbrook to NM and around Sierra Vista. Alltel Customer Service has been much more pleasant to deal with than Verizon's. The switch to Alltel has been a success so far for me.

5 out of 6 bars... never had a problem

Ever since moving back to the Phoenix area my iPhone has basically lost all reception, poor phone quality when connected AND dropped calls! I never had this problem back east!

It goes to all bars random but mostly remain on one bar or it will show SEARCHING.

sometimes I have called my wife but get her voicemail account. She never gets the message or a notification that she even HAS voicemail.

I have been with AT&T then Cingular now AT&T again. Have had good service and very rare a dropped call. Motorola phones have always worked fine for me.

I was called by Cingular and told I will be cancelled if I don't use more than 50% of my calls on their tower. I cannot controll what towers my phone uses!? I constantly get dropped calls and missed calls. I have not been able to finish a single conversation without a dropped call. I hope they cancel me so I can go with another company.

I can be talking on phone. then all of a sudden no signals I lose call. I have 3 chairs around the back yard to sit in so maybe I can have a conversation without talking to myself. forget about using the phone in the house, reception there is worse. I can't remember the last time I saw 5 bars. I drive towards mckellips, I lose call. I drive on mesa dr near brown, lose calls. and they advertise the company with the least amount of dropped calls. i'd hate to see their competitors then

bad reception on the main level of my house, acceptable ubstairs. weird huh? also, way better reception at night than during the day. I don't know why this is the case. but Cingular leaves much to be wanted in this area. sometimes I miss text messages because of it, and they show up a few hours later. but once I get out of the neighborhood, it's pretty good. bad luck I guess on where I live.

3-4 bars but on average one dropped / failed call per day whether at home on around north Mesa. 10 calls to Cingular and no help, I am switching

Not sure what's up, i've always had fine reception, but the last month my reception has been choppy through our whole neighborhood. Needing a new family plan anyway, I switched to t-mobile, now with 2 new sets of phone (supposedly in a 5 bar area at home) have CONSTANT garble, distant sounding, and choppy phone calls on both of our family plan calls. I'm wondering if there is some interference on my particular neighborhood!

Used to be 1 bar, but recently has jumped to 3-4. A few fast busy signals on dial out, but I haven't had any dropped calls.

I have no tried 4 different phones and I can't establish any calls from my house or anywhere in my neighborhood.

on southern reception is fine, but in the neighborhoods south of it (near walmart and superstition springs area) I get no reception. i've been with Cingular since I liked at&t, but am distgusted with them now. there are plenty of acceptable coverage areas down here for them, but my new house doesn't fall under one of them. can't wait til I can change carriers.

I can't tell you how bad Cingular is. I had to call 8 times before they would discuss switching phones. We had no service either at our home. Then they tried to charge me for someone elses phones. They would not try to find out how the charge had happened they just shut off my phone service. Talk about a company where the right hand doesn't know what the left had is doing Cingular is the one. I'll bet my phone log on their end is 5 pages at least and it is still not fixed. I have been on the phone with them a total of 4 hours and... They said they would wave the charges for the phones I never ordered and what did they do they moved the bill to current charges so I have to do the same thing next month. I have to put up with this until this coming Christmas and then I'm out of the Cingular black hole. I don't know how they stay in business. We were brought over from AT&T that is how we ended up with them. If you are thinking of Cingular I would suggest you run as fast as you can the other way!

I get four bars 80% to 90% of the time. However I nearly always get a "fast busy signal" when making outging calls from my "home office" location. This is primarily a residential area in Mesa, AZ, but I have a major problem with either the phone or most likely, the Cingular service. When I try to call out from my "home" office using the phone, I hear a series of fast "beeps" (fast busy or systems busy) then I am disconnected before the phone call goes through. This happens about 95% of the time. In checking the signal indicator on the phone, I almost always have three bars or more 85% of the time, with some dips to two bars (almost never one bar). I have had this problem since the purchase of the phone, early last week. Calls made from other locations work without any problem. I have only had a fast busy once in other locations. When I use GPRS / EDGE for internet connections I get reasonably fast transfers of email and web access, independent of the number of signal bars. This is true even when I can not make voice calls. Internet performance is great, but voice connections are nearly impossible. I am located 3 / 4 mile from the nearest Cingular tower, and 1 / 2 mile from an AT&T (Cingular) tower. Several calls to Ceingular support and a vist to the Cingualr store have not resulted in any solution.

Just made the switch from CDMA (Verizon) to GSM (Cingular) Coverage at my house and at work (Ray and Rural in Chander) are as good or better with Cingular than it was with Verizon. Im very satisfied.