Carrier / Rating

Location / Comment

Date

I live in N. Peoria. Been with Alltel for years with perfect reception at my house. Now that Verizon has taken over, my home office has become a dead zone. I can never forget to plug my phone in at night or it will be dead by morning from trying to connect to the network all night. I never had that problem until Verizon took over. I can no longer conduct business at my own home office desk as no text or calls will come through and any call I try to make will either not connect or the call will be dropped. I have notified Verizon customer service of this issue and was told by an engineer that via VM the "I live in a marginal coverage area". Makes me mad because I wasn't in a "marginal coverage area" until Verizon showed up.

Reception is OK until we go inside our house. Can only answer calls in the house and they ALWAYS drop within a few seconds. Same issues for our neighbors as well. Told Verizon about it, just like our neighbors did, and same old story: we'll have a tech check out the towers. They also offered to update our phones / program them on their computer (takes about 25 minutes), but it made zero difference. According to the neighbors here it has ALWAYS been this way... and the community has been here for at least 4 years.

Cannot use my cell in my house or neighborhood. Verizon is no help after many complaints. This area needs a tower. I don't know of any carrier with good coverage in this area. I would estimate over 5,000 newer homes in this area with poor coverage. And yes, 85383 is a valid zip code!

My phone is a Tri-mode and I can get reception just about anywhere in AZ. Including way off the beaten path.

Bought the Migo phone for my son and honestly it's better than both mine and my fiance's phones / service. I've never had his phone drop a call or not have reception. It's loud and clear and has had no problems.

I have 1 bar and lose calls 99% of the time have to drie 2 mileswest to get good reception to call without a problem Peoria 85382

We have contacted Verizon several times with no results. They are of no help and unresponsive. We have numerous dropped calls and the service is poor from Union Hills all the way to Pinnicale Peak from 83rd to 107th Ave. Many of our neighbors have other servie with little problems. In two years,when our plan expires we plan to switch. How can Verizon sell service where they have no reception?????

I've been using the Nokia 4586 phone with Verizon service for a year. I travel as far south as Gila Bend and all the way up to Las Vegas. Everywhere that Verizona says I have coverage, I do. The phone has never dropped a call. While I don't like the roaming charge from Aguilla Az. the rest of my calls are fine. Calling to Phoenix from Las Vegas was like calling across the street. I've got to hand it to Verizon. "Can you hear me now?" Yes, I can...