Early last year, there was extremely bad T-Mobile service in the Foothills, usually I would get Edge, or 1 bar 4G. I fixed this by personally requesting a T-Mobile tower to be build in the SRP electric building located by E. Chandler Blvd.and S. 25th street. I also emailed SRP in inquiry about leasing the space for the tower. Months rolled by, and there was nothing done, I temporarily used AT&T pre-paid because my T-Mobile service was just not good enough. One day when I popped my T-Mobile sim back into my phone, I notice 4 SOLID bars of LTE, in which I was very suprised and happy to see. It turns out that they did open the tower, I emailed the T-Mobile support agent to thank him. Now I get solid LTE in my house and internet speeds of 70 MBPS. Very glad to be back on my unlimited T-Mobile plan.Was this review helpful to you?
Service is fine as long as I'm in the city but let me go outside T Mobiles comfort zone I get butkiss. I'm planning a trip to Woods Canyon Lake this summer and worry that something might happen during those two weeks and I will have NO Service.Was this review helpful to you?
T-Mobile seriously has to fix their congestion issues. In the morning I get OK speeds but after 8 and 9am the speeds are slow like using a 56k modem again. Even when band 12 gets deployed I doubt it will really fix this issue. Just because you get LTE coverage doesn't mean you'll always get fast speeds.Was this review helpful to you?
Calls sometimes dont come in and I drop calls.Was this review helpful to you?
18 years same address. Verizon customer for 10 plus years. Cell phone reception was never an issue, until October 2015, until now now 1 to 2 bars signal strength. 1 sometimes none. Horribly slow. This is BS, they said to get new SIM card- I did- made no difference!Was this review helpful to you?
Ice had Verizon for 10 plus years. Since approx October 2015, horrible connection. One to two signal strength bars. New SIM card did nothing. This is bsWas this review helpful to you?
Drop calls very often, Internet service is usually 3G and really slowWas this review helpful to you?
I switched from AT&T when I moved here because of bad service. at 1st I had great service. then it started dropping calls constantly. so I bought an iPhone 6 thinking it would be better. it was good for a few months and now Im back to one bar and dropping calls all the time.Was this review helpful to you?
Total dead zone over here, had metro PCS on 40 st and Baseline and it was awesome. Came here it reminds me of Sprint.Was this review helpful to you?
my complaint is they showed a phone stold when new and contract amount paid and they continued to charge 6 mo longer till I caught it on bill,no credit offeredWas this review helpful to you?