(2.9 stars)
(2.4 stars)
(1.4 stars)
Sprint
|
Thunderbird Rd. | 32nd St.,
Phoenix, AZ 85032 |
December 03, 2013Been with Sprint for several years and I'm not very happy with them anymore. I have a 4G phone and still not getting that type of service for it. They have been saying for a few years or more that they would get 4G and 4G LTE in the phoenix area. But has not happened and don't know if it ever will. Lots of times my reception is terrible and not clear enough especially when I'm at home. There is no excuse for this nonsense. I look forward towards going to another provider real soon. Many times my bars are 0-1, maybe 2 bars on occasion. Many areas away from my location the bars are more. What's up with this Sprint?
Was this review helpful to you?0 out of 0 people found this review helpful.
AT&T
|
24th St. | Thomas Rd.,
Phoenix, AZ 85017 |
December 01, 2013I average only two bars when in my home. Dropped calls are common. Not very happy with at&t's service in my neighborhood.
Was this review helpful to you?0 out of 0 people found this review helpful.
Sprint
|
Ahwatukee | Elliot and 48th,
Phoenix, AZ 85044 |
November 30, 2013Very poor reception in my home with Sprint -- continually drops calls, conversations fade in and out. Was told when I started with Sprint that reception was good in my area and that they were upgrading the towers in my area; that was 1-1 / 2 years ago. From what I've read and been told, Sprint has been lying about their upgrades and switching to 4G for years. I have filed complaints with FCC and BBB but to no avail. Sprint is unwilling to admit responsibility for the lack of service and unwilling to provide any solution. Sprint continually maintains that my problems stem from my device which is an IPhone, although they can not explain, if it is my device, why it works elsewhere. When I originally went to the Sprint store to complain about my home service I was told by the the manager to "buy a new home."
Was this review helpful to you?0 out of 0 people found this review helpful.
Sprint
|
Sunnyslope | Central and Dunlap,
Phoenix, AZ 85020 |
November 29, 2013After two years of bitching and moaning about Sprint's haphazard covering, yesterday I started getting 4G coverage at home. 8-11Mb download speeds.
Was this review helpful to you?0 out of 0 people found this review helpful.
Verizon
|
St. Francis Catholic Cemetry,
Phoenix, AZ 85008 |
November 28, 2013Verizon's reception at St. Francis is outstanding unlike Sprint.
Was this review helpful to you?0 out of 0 people found this review helpful.
AT&T
|
40th St. | Baseline,
Phoenix, AZ 85040 |
November 09, 2013I am a very experienced in mobile telephony technology and used to test mobile phones (on all major carriers) as well as variious networks for prominent online websites. In the past year, I have moved to the area from the midwest in the past year. While overall coverage in Phoenix is not as good in some other major metropolitan areas, I have found that calls and tests in the greater metropolitan area of Phoenix to be very good with AT&T. Data services on LTE work well when outdoors, but due LTE's frequency, data services can be mixed in indoors. HSPA(+) services work have better building penetration and work much better overall in the area. Using a variety of test methods, I have found AT&Ts signal overall to be quite good, with Verizon's coming in a close second and T-Mobiles to be quite good as well. My test set indicates rather poor performance for Sprint in certain areas and with poor data connectivity throughout the valley.
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
34th St. and Tonto Lane,
Phoenix, AZ 85050 |
October 09, 2013No data connection! Dropped calls! Sprint sent me an airave to help with my reception issues and still get no data! Phone keeps switching between 1x, 3G and extended! They told me that the tower by my house would be updated and up and running on 8 / 10 / 13, guess what? Never happened. Siri doesn't work anywhere . I keep getting, Siri not available, connect to internet! C'mon Sprint!
Was this review helpful to you?3 out of 3 people found this review helpful.
Sprint
|
Bethany Home Rd. | 12th St.,
Phoenix, AZ 85014 |
September 18, 2013Can not make or take a call when in my home or standing outside. Sprint is not a good choice for this area.
Was this review helpful to you?5 out of 5 people found this review helpful.
T-Mobile
|
16th St. | Osborn,
Phoenix, AZ 85016 |
September 04, 2013I had switched to T Mobile from Verizon not really knowing how well the reception would be. Once I heard that 4G LTE was now available in the Phoenix area through T Mobile I decided to give it a try. Switching carriers was the best decision I made this year, my bill is half the price, and my reception with T Mobile was much better than it was with Verizon. The bars for my 4G LTE signal is one bar away from being full, and if I happen to be in an area where the signal might not be as strong then HSPA+ would kick in.
Was this review helpful to you?12 out of 12 people found this review helpful.
Sprint
|
Crestone Apartments | 32nd St. and Thunderbird,
Phoenix, AZ 85032 |
August 23, 2013Actually I am with Virgin Mobile as my daughter sent it to me from CA. I am on my third phone, no reception web either here or in Scottsdale where I just left at Via Ventura and Hayden. They use Sprint network and there is no coverage. My son is well versed on this and laughs at me that I am so techno stupid.
Was this review helpful to you?3 out of 4 people found this review helpful.
AT&T
|
Anthem Way,
Phoenix, AZ 85086 |
August 23, 2013Just recently moved to the area and found that I have little to no reception. Can not use my cell phone in my home.
Was this review helpful to you?3 out of 4 people found this review helpful.
AT&T
|
East Phoenix | 48th St. Mcdowell Rd.,
Phoenix, AZ 85008 |
August 08, 2013good reception in east phoenix scottsdale tempe 3g voice flawless 4g 4g lte data available most of the time, unlike other carriers who claim 4g and 4g lte but is spotty to non existent. just about the same numer of cell towers compared to Verizon in phoenix area
Was this review helpful to you?6 out of 6 people found this review helpful.
T-Mobile
|
48 St. and Francisco Dr. | 48 St. and Baseline Rd.,
Phoenix, AZ 85044 |
July 28, 2013T-Mobile signal is very weak to non-existent at times within the office building at 48 St. and Francisco Dr. Have spoken to other co-workers, they get good signal strength on ATT or Verizon. T-Mobile, you better fix the signal strength or we switch to another carrier!
Was this review helpful to you?6 out of 6 people found this review helpful.
T-Mobile
|
Central Phoenix | I-17 and Indian School,
Phoenix, AZ 85012 |
July 23, 2013Rarely 3G with TMobile. No service inside office building or grocery store. No service at all in many parts of the state while Verizon is 4G level. Have to use wi-fi inside our house for internet use.
Was this review helpful to you?5 out of 6 people found this review helpful.
Verizon
|
Cave Creek and Bell Rd. | 7th St. and Mcdowell,
Phoenix, AZ 85032 |
July 21, 2013Always had rock solid 4g coverage. Sometimes DL speed get up to 25mbps. Avg around 6-12 in my area of cave creek and bell. Never had a dropped call.
Was this review helpful to you?1 out of 2 people found this review helpful.
Sprint
|
Biltmore Area,
Phoenix, AZ 85014 |
July 18, 2013Well... to put it in less words... your data coverage and unlimited plans are a great deal... however... DATA SPEEDS SUCK HORRIBLY! EVERYWHERE IN ARIZONA! I went back to kansas recently where I am from and it was incredible. Had full bars with 4G the entire time. What is the hold up here in PHX... I get about 2-3 bars if I'm lucky. And a lot of times I cant even get data connection in my own house or at work. Even had the same problems when sitting outside at work... give me a break! You sell 4G but do not have it available... and the 3G that they do have is total garbage. Come on... give us something so we dont have to take it in the butt from verizon.
Was this review helpful to you?15 out of 17 people found this review helpful.
Sprint
|
Daisy Mountain / Anthem, Also 48th Street / Baseli,
Phoenix, AZ 85086 |
July 02, 2013I have had Sprint for a few years. I have had HORRIBLE reception, no matter where I go. Im usually in Anthem. Took me 45 minutes, walking around the house, holding my phone in the air, just to send a text message. The only way I could ever do anything when I was there, was if I was roaming. So now Sprint terminated the contract due to excessive roaming (eventho we have unlimited roaming). the other places, Im lucky if I get one bar. Its ridiculous. We pay over $200 a month for the phones and get the worst reception. Plus, no 4g yet? Its ridiculous. Sprint SUCKS.. Straight talk uses the same towers and horrible reception for them also.
Was this review helpful to you?7 out of 7 people found this review helpful.
Verizon
|
24th and Pecos To Chandler Blvd.And Desert Foothil | 24th and Pecs, Chandler Blvd.And Desert Foothills,
Phoenix, AZ 85048 |
June 17, 2013Two weeks ago our service literally fell off the grid. 95% of the time we cannot make or receive phone calls. No problem with text messaging. Have contacted Verizon and never got a satisfactory answer. We suddenly find ourselves in a black hole with the solution Verizon suggest - buy their $250 net work booster. I consider this a breach of contract. Very disappointed in a company I was very happy with. Did they recently loose a contract on a cell tower that provided service to us?
Was this review helpful to you?6 out of 6 people found this review helpful.
AT&T
|
Carefree Hwy. | 27th Dr.,
Phoenix, AZ 85085 |
May 29, 2013Just moved to the area and found I have no reception in my apartment. I have to go out to the parking lot to make / receive calls ans or texts. A neighbor told me she had the same problem when she first moved in and called her carier, Sprint, and they sent her a free booster. I called AT&T hoping they, too, would provide a free solution. Their solution is a $200 tower that works through the internet / cable line. Very disappointed in AT&T. They have a known coverage issue and they would rather lose a customer by extorting $200 from them than solve the issue or provide a free solution. It sounds like Verizon has worked out the coverage and reception issues in my neighborhood. For what it's worth, I lived in this same neighborhood a year ago and never had a reception issue with AT&T. I now live closer to a mountain and assumed this is the reason for the reception issue. My contract is up and I'll be shopping for a new carrier.
Was this review helpful to you?5 out of 5 people found this review helpful.
Sprint
|
McDowell RD | 34th St.,
Phoenix, AZ 85008 |
May 15, 2013Sprint is the worst! I have only had them for a few months and everything is awful about this provider. The.coverage renders my S3, to the capabilities of a old fashion camera pbone. No streaming videos, no music, cant do anything that requires data. Everywhere I go I receive less than 1mbs for download or upload speed. I will not stay with them as my carrier. I refuse to pay for a service that is not rendered. Sprint as a whole is a crook corporation!
Was this review helpful to you?10 out of 10 people found this review helpful.
Sprint
|
Ray Rd.And 40th St.,
Phoenix, AZ 85044 |
May 10, 2013Sprint. I was sold the 4G Evo phone 3 years ago with the promise that I would have 4G service within a few months. Still waiting. Horrible everywhere. It takes 2-3 minutes to get to any website. I broke my first Evo a year ago, replacement Evo, same issues. And within a a month, the screen became dusty. All of my friends have Verizon and they love it. I stuck with Sprint because of the price but as they say, you get what you pay for. Switching to Verizon, iPhone 5 or the latest Galaxy. Not sure which way I will go on the phone. Any thoughts.
Was this review helpful to you?9 out of 10 people found this review helpful.
Verizon
|
Happy Valley | I 17,
Phoenix, AZ 85085 |
April 12, 2013So I have had all the major carriers and while they all have issues Verizon has been by far the best for us. In my apartment we get over 30mbs speeds with 4g which is way beyond T-Mobile and AT&T 4g service and we all know how slow Sprint it. I do notice lower bars around tempe but still get over 10mbps so not bad at all. Never dropped a call. The best part about Verizon is if u travel a lot like we do there are very few dead zones around the country on highways and tons of 4g zones. If you can affordbthe premium of better service get Verizon. If you dont care about data speeds and want something cheap go with sprint. T-Mobile is laughable and gets no service for large areas when traveling and had major problems with AT&T claiming much higher data usage then actually used.
Was this review helpful to you?13 out of 15 people found this review helpful.
AT&T
|
House | 7th St.& Camelback,
Phoenix, AZ 85014 |
April 05, 2013Half the time I have NO SERVICE -- I'm lucky if I get 2 bars - but that quickly fades. I have to go to my car and drive a block away to be able to call someone (standing in the middle of the street also works but it is loud and dangerous! The most annoying is that ATT wants me to pay a monthly fee ($19.99) to add a Micro Cell ($199) to my internet connection (Cox) in order to get better service! Is that F**Ked or what? CLASS ACTION ANYONE? How cam they claim they have full coverage when there isn't a cell phone tower miles around?
Was this review helpful to you?4 out of 4 people found this review helpful.
AT&T
|
1327 West Spirit Dr. | Anthem Ridge / anthem Way,
Phoenix, AZ 85086 |
March 29, 2013Terrible service. AT&T keeps lying about date of new towers. Have gone a year with virtually no service
Was this review helpful to you?1 out of 1 people found this review helpful.
T-Mobile
|
Anthem | Congressional and Wolf Run,
Phoenix, AZ 85086 |
March 26, 2013DO NOT GO WITH T-MOBILE! They will say anything to get you to sign up. Their reps wil lie and deny. I had to get the AZ Attorney General involved just to get my 4 rebates when I signed up as they tried to deny them all. AND IT TURNS OUT IT WAS ALL THEIR FAULT. Then they did not provide coverage to my home in Prescott even though they arsurred me they did. I strongly urge you to not use T-Mobile.
Was this review helpful to you?9 out of 12 people found this review helpful.
Sprint
|
Fireside | Norterra Patkway,
Phoenix, AZ 85085 |
March 20, 2013I love Sprint they have been good to me and I have great reception for my Samsung galaxys3. I'm very surprise to see all these negative comments about Sprint. Verizon, T-mobile, and AT&T are horrible went through them all and finally I'm 100% happy with Sprint reception plans and everything
Was this review helpful to you?4 out of 18 people found this review helpful.
Sprint
|
McDowell | 44th,
Phoenix, AZ 85008 |
March 12, 2013I have not had good experience with Sprint. Have to repeatedly hit the send button to send out texts and constantly experiencing dropped calls!
Was this review helpful to you?3 out of 3 people found this review helpful.
T-Mobile
|
11th Ave.And Bell Rd.,
Phoenix, AZ 85023 |
February 24, 2013Have been with T-Mobile for 8 yrs besides bill going up every month I pay for I Internet for 3 phones that can never get Internet 2 phones all ways dropping calls as soon as contracts are up we''re out
Was this review helpful to you?8 out of 11 people found this review helpful.
Sprint
|
19th Ave.& Bell Rd.,
Phoenix, AZ 85023 |
February 01, 2013I have nothing good to say about Sprint. They sold us phones with 4G and in Phx, we do not have 4G. I feel like I was lied too. And on top of that, we live 1 / 4 mile away from the nearest cell tower. But we have dropped calls, delayed (sometimes by hours) text messages and very slow internet service. I called Sprint and they sent us an Airave. Which runs on the internet connection from Cox. If I would have known I would have this much trouble, I would have never ever gone with Sprint. Plus they charge me $220 + tax for 2 smart phones and an old flip phone. Beware, try a different carrier. I had Verizon for years, and I'm going back after my contract is up!
Was this review helpful to you?14 out of 14 people found this review helpful.
T-Mobile
|
31 Ave.& McDowell,
Phoenix, AZ 85009 |
January 23, 2013Have service for 8 Months with no signal Called tmobile. they opened a service request. but no results. called and found out that the service in this area is down and maybe they fix in july
Was this review helpful to you?4 out of 5 people found this review helpful.
Verizon
|
Camelback Rd. | 7th Ave.,
Phoenix, AZ 85013 |
January 17, 2013i get one to two bars most of the time over here when in other areas my service is full. 3G data is a joke. Picked up a new iphone 5 today in hopes that 4G would be a little better and to my surprise the signal strength is identical... whats with the clustered towers around tempe and east phoenix... ? cheap land? this needs some serious help...
Was this review helpful to you?2 out of 3 people found this review helpful.
Sprint
|
Shea and 40th St.,
Phoenix, AZ 85028 |
January 07, 2013I have 1-2 bars in my home, and drop calls about once per day. If I'd have to describe Sprint's level of service toward customers in Phoenix with a book title, it would have to be, "Sprint's just not that into you". My data speeds would remind me of my Hayes 9600 Baud modem, if they were consistent. I transfered to Sprint before I moved from Denver. My Sprint service in Denver was amazing, very fast data (usually in excess of 5 Mbps) and I never ever dropped calls. My 3G Sprint coverage in Denver was 6x faster than my usually 3G speeds in Phoenix. How is this possible?
Was this review helpful to you?13 out of 13 people found this review helpful.
AT&T
|
7th Ave. | Glendale,
Phoenix, AZ 85021 |
December 30, 2012I have an AT&T micro cell which is supposed to boost the signal. It initially connects and call quality is very good, then it consistently drops and then the quality is so poor it becomes necessary to end the call. Cox Communications is my Internet provider so is it possible the Internet connection is the problem? I'm baffled and ready to switch to Verizon which everyone in the area says works fine wherever they are in the valley. How do I determine which carrier is better in Arizona?
Was this review helpful to you?2 out of 2 people found this review helpful.
AT&T
|
15th Ave.And Dunlap,
Phoenix, AZ 85021 |
December 23, 2012I have an iPhone 5 and my coverage is acting up, and I know that it has nothing to do with my phone because my parents's phones' down the street are acting up also.
Was this review helpful to you?2 out of 4 people found this review helpful.
Verizon
|
16th St. | E. Osborn,
Phoenix, AZ 85016 |
December 12, 2012I've been with Verizon for about a year now on a grandfather plan that I had purchased, and the voice and data service has been good in comparison to reviews I have read from users on other carriers. In my area I usually average 4G speeds between 7-10 Mbps (download) and 4-9 Mbps (upload). Although these numbers may look good to some, they are not the best speedtest results I've seen on Verizon, which were around 18-34 Mbps (download) and 10-18 Mbps (upload) when I lived in Michigan. But the speeds I'm currently receiving in the Phoenix area are acceptable and enough to fulfill your needs when it comes to streaming any form of media.
Was this review helpful to you?4 out of 4 people found this review helpful.
Sprint
|
32nd St. | Shea Blvd.,
Phoenix, AZ 85028 |
November 27, 2012Obviously, the big complaint with Sprint is the fact that many of us have 4g capable phones, but there is no "official" 4g service. There is a good amount of 4g (and I've tested it myself) in certain parts of the Valley, but when you are outside of those select areas, you are subjected to some of the most pathetic and laughable speeds imaginable! Speed in the 32nd and Shea (as with much of Phoenix) is often in the 100kbps-250kbps range. Ridiculous, even subpar for 3g! In the hotspots, I admit that the speeds are much better, probably around 7-8Mbps, with 1.2Mbps upload. I havent noticed any call problems in the 4 months so far with Sprint. Data is my big beef with them! To see exactly where the hotspots are, you merely need to go to Sprint's primary 4g partner, Clearwire, and check their coverage map. you'll see alot of 4g in parts of North Phoenix, Mesa, Scottsdale, and for some crazy reason, way the heck out west by Buckeye. DO NOT TRUST WHAT SPRINT ASSOCIATES in stores or kiosks tell you about 4g rollout. They aren't evil kids, they just simply have no idea what they are talking about, and I think it has just become easier for them to say "oh, it'll roll out in a few weeks" rather than tell you the truth, which is "I have no idea." Clearwire seems to be much more accurate, so go to their website if you really want to see Sprint's progress (if you can call it that) in their 4G rollout.
Was this review helpful to you?19 out of 20 people found this review helpful.
Sprint
|
North Phoenix | Jomax / 19th Ave.,
Phoenix, AZ 85085 |
November 17, 2012Very poor reception in my house. Dropped calls. No Data, Many many calls to Sprint tech support, trouble tickets issued, problems never resolved. I have gone weeks at a time with Tower being down. Was told 4G was coming very soon that was a year ago. Sprint charges 10 extra for premium data!
Was this review helpful to you?8 out of 8 people found this review helpful.
Sprint
|
48TH St. | Warner Rd.,
Phoenix, AZ 85044 |
November 04, 2012Coverage in area is poor to spotty. Service from front-line customer service is poor and inconsistent. Varying explanation of when 4G coverage will be coming to Phoenix.
Was this review helpful to you?12 out of 13 people found this review helpful.
Verizon
|
59th Ave.& McDowell Rd.,
Phoenix, AZ 85035 |
June 29, 2012Had Sprint but for some reason got slower on data and dropped calls.so went to Verizon and have 4g here.making this comment on my Maxx and listening to pandra at the same time.its great
Was this review helpful to you?21 out of 26 people found this review helpful.
Sprint
|
HAPPY VALLEY | 19TH AVENUE,
Phoenix, AZ 85085 |
June 02, 2012CELL TOWERS ALWAYS DOWN, 3-7 DROPPED CALLS PER DAY, PHONE HAS ZERO TO 1 BARS FOR SIGNAL. POOR COVERAGE, DISAPPOINTED, I PAY AN EXTRA $10 A MONTH FOR ANDROID PHONE AND 4G. SPRINT DOES NOT HAVE 4G IN PHOENIX EVEN THE MAP SHOWS NO 4G BUT WE ARE CHARGED FOR ANDROID AND 4G. Logging on to Facebook and internet is extremely slow. takes over 10 minutes on a good day, on a bad day, you can't get online. Places and location search for restaurants takes hours to work and never accurate. BATTERY, has to be charged 4x a day due to always searching for service and long times to connect to internet. GPS loses signal in the city on the FREEWAYS. I have had Sprint for years, rates have increased as coverage areas has decreased. my contract is almost up and am looking at other carriers, Need a phone carrier that will get the service I need. RECENTLY WENT TO VEGAS, COVERAGE IS PRETTY MUCH NON EXISTENT IN DOWNTOWN VEGAS.
Was this review helpful to you?122 out of 125 people found this review helpful.
Sprint
|
Deer Valley | I17 Deer Valley,
Phoenix, AZ 85027 |
June 01, 2012Used to work fine till may 2012, no no service, the said a tower was out once but fixed, I have nothing, getting the run around from cust service / tech support, they cold xfr calls you have to rexplain over and over. they set up a "call back" never even made the call. This will be the only 2years ill be with sprint, maybe less if I can get out of contract, o and there is no 4g in phoenix, but they tell you they are building the towers when they sell you the phones.
Was this review helpful to you?52 out of 56 people found this review helpful.
Sprint
|
7avenue Missouri,
Phoenix, AZ 85015 |
May 31, 2012Why does Sprint allow Virginmobileusa and Boostmobile to sell 4g phones in Phoenix when they don't have 4g coverage? This is ridiculous.
Was this review helpful to you?19 out of 25 people found this review helpful.
Sprint
|
7 Ave.Camelback,
Phoenix, AZ 85015 |
May 29, 2012Sprint sells 4G phones but has no 4G service.THAT'S NICE!
Was this review helpful to you?6 out of 7 people found this review helpful.
Sprint
|
Camelba K and 19 Ave.,
Phoenix, AZ 85015 |
April 10, 2012Why does Sprint support boost mobile and virgin mobile when they can't take care of there own customers?
Was this review helpful to you?13 out of 19 people found this review helpful.
T-Mobile
|
19 Ave.& Bethanyhome,
Phoenix, AZ 85015 |
April 10, 2012Never dropped a call. Great 4G service. Love T-Mobile!.
Was this review helpful to you?15 out of 16 people found this review helpful.
Virgin Mobile
|
19ave Missouri,
Phoenix, AZ 85015 |
April 10, 2012Virgin mobile is the worst service available. I have the $25 plan and I can't give it AWAY!
Was this review helpful to you?6 out of 8 people found this review helpful.
Virgin Mobile
|
19 Ave.And Missouri,
Phoenix, AZ 85015 |
March 27, 2012Very slow data speeds about256 kb. Now they are going to slow down my speed after 2.5 gb. How bad can it get?
Was this review helpful to you?13 out of 19 people found this review helpful.
AT&T
|
Peoria | 7th St.,
Phoenix, AZ 85020 |
March 13, 2012Used to have great coverage - now all of a sudden - very little to no coverage -
Was this review helpful to you?8 out of 9 people found this review helpful.
Verizon
|
Carefree Hwy. (south Of) | 27th Dr.(east Of),
Phoenix, AZ 85085 |
March 11, 2012I never have problems with reception anywhere in Phoenix. Verizon is fantastic. ATT and Sprint have reception problems in our neighborhood.
Was this review helpful to you?17 out of 24 people found this review helpful.
Verizon
|
24th St. | Shea,
Phoenix, AZ 85028 |
February 29, 2012Calls are dropped constantly. Verizon says our service area is marginal. The puzzling thing is that service used to be fine and has deteriorated over the last year. So we pay the same and get less. We now have an extender plugged into our cable which is Cox and will test to see if it makes Verizon more reliable in and around our house. So shouldn't Verizon pay our reimburse our Cox cable bill?
Was this review helpful to you?42 out of 48 people found this review helpful.
