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Used to have great coverage - now all of a sudden - very little to no coverage -

Switched to AT&T 2 years ago for all the wrong reasons and have suffered every since. I would estimate drop calls to happen 50% of the time, 20% of the time calls go dead for about 20-30 seconds, another category is my phone doesn't ring 30% of the time and I just get a chime when I'm notified someone has left a voice mail. I've encountered bad spots with AT&T all over Ahwatukee especially main areas like Ray and 48th St. Trust me, stay away from AT&T, 2 soup cans and a piece of string will get you further. I'm going back to Verizon where I've never had a problem in the past once the IPhone 5 comes out very soon.

I've had ATT for 6 years, in the last 2 years reception has been very poor. I average 3-5 dropped calls a week. Very embarrassing when I am on the phone with a client. I've called ATT many times about the issue, I've had 2 dropped calls while on the phone with support! They said everything is fine, and that it was my device. This is the second Iphone I've purchased both new, and my wife also upgraded her Iphone and both have poor reception. I use their "Mark the spot" app every time I have dropped calls, slow network, no network, calls failed. And support said they don't have access to that information, so they can't see where my calls are being dropped at. This is after almost 40 minutes on the phone and 3 different support reps, having been dropped twice in the process. Sometimes the 3G will not work while making a call, I work and live in Phoenix Metro.

I didn't get a good reception with Cingular when they were merging with AT&T. As soon as I switched it to AT&T, I got clear receptions to make calls anywhere in the house.

Cannot connect at my location which is roughly 500 feet from the corner of 51st Ave and West Camelback. There are 4 cel towers visable from this location. My signal strengh is usually -109 (no bars).. When I had Sprint I had 5 bars here. I wanted the iPhone which I have had since it's introduction. During this time I have had only 5 months of good signal ATT told me that my luck was caused by their renting towers AT&T new motto. "Less bars in anyplace!"

I do not know what is going on in my area. I have a TMobile phone, the service for which is sketchy. I took AT&T service with iPhone for business and this phone would not work at all. I am talking to AT&T for making a full refund if they cannot provide coverage.

Very poor service at my home and also at my work located at 40th St. and Stanford Dr. Phone doesn't ring most of the time. Verizon was fabulous. Love the iPhone, hate the service.

I visit this location once a month for up to a week stay and have never had a dropped call or lost signal.

Most of the time I get no ring, call just goes to voice mail. Dropped calls very frequent. Dropped calls on Hwy. 101 in south Scottsdale area. Is there NO good phone service in north Phoenix / Scottsdale? If anyone has good service, I'd like to know which one.

The reception inside my house on Suncrest Court is absolutely HORRIBLE it's pretty much pointless to even have a cell phone around here... Every service that I've tested around here receives NO service and it's absolutely disappointing considering the technology these days. UNACCEPTABLE!

More than.25 mi off I-17 and you're dead with ATT. Numerous dead spots (including our new home) and even more dropped called. Forget 3G entirely if you're not on the interstate -- or at Starbucks.

Zero to 1 bar inside home. 4 bars outside. Wife has Alltel, son #1 has T-Mobile son #2 has AT&T so I could verify coverage easily. AT&T suck the big donkey. Switched to Alltel I have 5 and 6 bars now. Had to wait for 2 yr contract to end before I could dump this sorry ATT service.

bought new IPhone no reception back to Verizon I guess

Terrible at my work location. Generally ok elsewhere

Intersection of Central and Fremont gets horrible reception. Typically, Poor to No Reception. Driving down Fremont into the neighborhood between 7th Ave and Central, signal jumps between No Reception and Below Average (most times you can see 1 or 2 bars, however outbound calls fail and text messages can't be set and "No Service" appears during the call / SMS attempt ). Typically the "Below Adverage" rating is only while the phone is idle, so it is possible to receive SMS or calls, however answering the call or keeping the call established is nearly impossible.

About 2-4 blocks south of the tower location (towards Baseline) the signal goes from Perfect to Below Average. By the time you hit Fremont (Poncho's Mexican Restaurant is at that corner) signal falls to Poor, if you're lucky.

Plenty of dropped calls. Doesnt work well inside the apt.

Someone in this area has a jammer that is jamming AT&T signals. AT&T won't do anything about it.

Great reception. No dropped calls and crystal clear conversations. In comparison, my Verizon phone and service that is provided by my job is horrible. I miss work calls all the time and have to go outside to take a call.

In our own house signal varies from 5 bars one minute to no service the next with the phone in the same place. Sometimes the only place to make calls is the kitchen, other times it drops call there. There is no rhyme or reason to it. It is horrible. Had T-Mobile for years before this and never had a problem

In our home we get very little or no reception. Tons of dropped calls if they do come through.Texting seems to be ok, (less signal required), but if you use your phone to talk, it's worthless in our home. The Motorola v557phone goes dead in 1 / 2 a day because it's says "Emergency Only" all the time in our house. ATT says we're right in the middle between two towers, but the coverage stinks. Had Alltel a few years ago and that was slightly better, but not much.

No recpetion at home, Fountain Hills, very spotty in all the valley. Verizon will be my next try. Speaking to my neighbors I know it will at least work in my home.

I have had Cingular since it was AT&T in this area. Reception in my home is almost useless. Reception in other areas is spotty. Switching phones helped a little, but not much. I am hoping that T Mobile is better in Phoenix.

I used to have T-Mobile for years and reception was great all over Phoenix, and had great customer service. Made the mistake of switching to Cingular a few months ago for PTT and their reception is bad-to-terrible all over town - even after trying 3 different phones, one Samsung and two Sony Ericcsons. We have 2 family plans with 8 people and all agree that Cingular is terrible so now we're trying to find a way out of the 2yr contract. Customer service is not as good with Cingular either - they are okay once you get through, but be prepared for some looooong hold times. I love my w810i phone, but hate Cingular's reception!

Cingular coverage very poor, looking for better coverage in home.

I hate cingular! I cannot use my phone in my house or at my work. I do not believe they are the best for dropped calls, because every phone call I receive gets dropped. I will be switching soon.

No reception at all until I get to 35th Ave and Bethany Home. Then it finally kicks in.

I have Cingular "Pay As You Go" and I get absolutely no service at 35th Ave and Camelback. No signal, nothing.

Only 2 bars in the middle of lots of towers and antennas!

I got Cingular because of the "raising the bar" advertisment. I have to say that their advertisment is false. What "raising the bar" it's more like losing the bar. Whenever I am inside the house I have absolutely no service. I can't make a call inside nor outside of the house. I have to go at least 2 miles out of the area to get 1 bar of reception.

Fluctuates between 0-3 bars - mostly 0 to 1... Very disappointed with service level - too many dropped calls. Neighbors also constantly complaining... ...

I have 5 phones all together and 2 different carriers. I must admit, this little phone is pretty sweet.

It all comes down to this. My phone gets 3 bars at my house. My wifes phone gets 4-5 bars in the same location. It is the phone and the antenna that the phone has that makes reception good. I have travelled all over the U.S.A. with AT&T One Rate and had good and bad reception. I had a Nokia phone and it recieved when no other one would. The main thing to look for is the right "perks". For me I don't want to go over minutes, not worry about teenagers overtexting, and have a reasonable coverage area so I can talk to my daughter at college. I have just went and researched all the companies in my area and I think I will stick with Cingular for now because thier plans fit me.

very bad coverage, we r fedup running around the apartment to hunt for signal on cingular... pls be careful of the area when u buy cingular, it has poorest service.

General reception in Ahwatukee is terrible. Cannot use in my home and service is really sketchy in my neighborhood. I'm emabarrassed to use my phone in these areas. Service has not improved in 5 years. Don't expect it to anytime soon. My contracts have expired and I'm switching to Verizon. Even though their plans are not as good as T-Mobile's I can use their service from my basement and hear much less that is negative about Verizon's service. Oh yeah, Cingular's Customer Service is even worse thn AT&T Wireless' ever was! - And AWS customer care was pretty bad...

Over all I have say that At&t / Cingular wireless service coverage is as good if not better than most or all the other cellular services in the Phoenix metro area, Yes There are some areas where I have little to no service. But No carrier has a complete 100% flawless blanket anywhere, with any of the current Technologies out there. I have had Sprint service With a Samsung flipfone because of work while at the same time having my AT&T wireless service. And dwould drop call just from tilting my head the wrong way and would have to use my personal phone to continue working. It seemed as thought if you looked at the Sprint phone the wrong way it would drop a call. I have noticed sence I have had to replace my phone several time due to the abuse that my phone endures each day, and have used Other phones from manufactures LG, Motorola, and currently have been using a NEC 525 while I am waiting to purchase a new Nokia directly from nokia. That with the other phones I do not get the same coverage in the same locations as that I did with the Nokia phones. If it were my guess if you look at the reviews of most of the people saying that they had Below Average, Poor, and No Reception, with At&t / Cingular / Tmobile GSM service a good majority of the complaints come from people who got the lowest priced if not Free give away phone at the time, and usually 7 out of 10 times they are Motorola phones. To add one last thing to back up my oppinion of the persons cell service directly being effected by the Phone its self, One of my previous roomates had Sprint service at the same time that I had Sprint service bacause of work He had a Nokia phone while I had the Samsung and he had significintly better coverage, to the point were we would both be on the a call at the same time and I would drop the call and have no reception whatso ever, and he would still be chatting away like nothing.

Varies between 1 and 0 in this area. Wife's T-Mobile reception seems much better

I moved here from MN and it looks like people who join Cingular from outside AZ have good quality and those that sign off in AZ have bad reception. I am overall satisfied with Cingular. Once in a while the call drops else the service is fine both at home and office in Squaw Peak

Cingular is awful!!! ATT used to be so good. I will cx my service and I supposedly have a high grade phone. Do not sign up with Cingular!

This phone is a nightmare. Dead spots in my home, dropped calls, and wherever I am, It sounds like the other person is in a tunnel! Terrible!

I was an AT&T Wireless customer for over 5 years and was very happy with my service. Ever since Cingular merged with AT&T my service has declined greatly. I have virtually no service in the Central Phoenix area. Dropping calls is a way of life. If you are talking to another Cingular customer it is even worse! And every time I call the customer service reps give me a different answer. Everything from it's my phone (which I have had exchaged twice) to, it's because I am not a REAL Cingular Customer and still have an AT&T Phone (supposedly you have to transfer to Cingular Service to get better service) It doesn't appear anyone really knows. Myself along with my friends and family who have Cingular intend to switch to another carrier as soon as our contracks are up. So of the places I have experienced no service: along 7th ave between Osborn and Missouri / Central and Van Buren / I 10 at the Broadway Curve / I 10 and 40th St. / I10 and the 51 / 202 and 143

Cingular SUCKS! Don't fall into the Raise the bar ad crap - no signal anywhere I hate this company.. as it shows.. RUN!

Cingular sucks everywhere in Phoenix. I lose calls constantly, and their support is bad. Verizon gets 5 bars where I'm getting 1 in Cingular. Their support is annoying, but not as bad as ATT, however with a phone who the support reps have repeatedly said was terrible, they've refused to replace the bad phone. Screw them, I'm moving over to Verizon with the E815. A real speakerphone and a good phone. Good. To. Go.

Using the old AT&T (now Cingular) TDMA network, I have many dropped calls in my house. Reception is good once outside. This phone worked well at my old place, but now I need to look at alternatives. Based on comments from friends, I don't believe that Cingular's GSM network in Phoenix is mature. I'm going to try Verizon.

Cingular claims to have more bars in more places Bwah hah hah hah. What really sucks is I have a 2 year contract. I lived in CO and Cingular worked best there, but since moving to Phoenix, well lets just say I am going to have to have 2 cell phone carriers. Thanks so much, Cingular.

Coverage is spotty... Reception goes in and out frequently. If it were consistent it wouldn't be so frustrating, but it's not. Full signal, no signal. Leaning towards one, two bars normally.

Cingular service is not clear where I live. I can't take phone calls inside my own home. When others try to call me they tell me that I am constantly breaking up, that I sound like I'm a robot, or that they can barely hear me at all, and I'm practically screaming into my cell phone. I had Sprint before I switched over to Cingular. I would not recommend Cingular to anyone living in the Central Phoenix to North Phoenix area.

no reception practically indoors. barely outdoors. practically useless. Whats a good carrier brand to use anyway?

Tried two different phones after upgrading and still no service. tried calling home from mt. Shadows and the reception was terrible, kept breaking up. Best to said for Cingular is that it's not worth even looking into, service is virtually nonexistant.

I spent a week at the mentioned location, and the minute I turned off of 48th street into the location I was working, I lost all signal. I was not able to use my Cingular phone and had to forward all calls to a Verizon cell phone.

Worst experience I've ever had. Cingular will do nothing and I cannot use my phone in my home.

Cingular has to have the WORST technical support and GSM reception. I have more dropped calls and have received "NO" technical support. They say the problem is Motorola. Motorola says it's Microsoft. I say it's Cingular, especially since I've had 4 MPX200 phones in 2 weeks and they all constantly shut on and off. Had the same phone for 20 months with no problems. Ya think Cingular changed something on their network. They don't. They just play the blame game.

drop calls in my own home. very frustrating. just a bit better outside.

Sony Ericsson 700a I have great reception in all of Ahwatukee and Foothills. Except inside business buildings. I drop down to two lines. I drop every call on 40th / mountain parkway heading north to ray going up the hill, or coming down the hill. other then that, I never drop calls. I live on the preserve and have 5 bars all the time in my house.

In my house I get NO reception... .outside I get maybe one bar... .but if I go a mile away in any direction I get a good strong signal... .I think it is the phone... it only has an internal antenna... .I used to have Qwest here and had a perfect signal all the time... too bad they didn't have other things I wanted.

With a clear view to I-10 from my work, I could not get a call to complete. The one that I did get to complete to my wife, she could immediately know I wasn't calling her from my Verizon phone. She said I sounded garbled, like I was under water. Very let down by this experience. Get it together Cingular.