I have nothing good to say about Sprint. They sold us phones with 4G and in Phx, we do not have 4G. I feel like I was lied too. And on top of that, we live 1 / 4 mile away from the nearest cell tower. But we have dropped calls, delayed (sometimes by hours) text messages and very slow internet service. I called Sprint and they sent us an Airave. Which runs on the internet connection from Cox. If I would have known I would have this much trouble, I would have never ever gone with Sprint. Plus they charge me $220 + tax for 2 smart phones and an old flip phone. Beware, try a different carrier. I had Verizon for years, and I'm going back after my contract is up!Was this review helpful to you?
Have service for 8 Months with no signal Called tmobile. they opened a service request. but no results. called and found out that the service in this area is down and maybe they fix in julyWas this review helpful to you?
i get one to two bars most of the time over here when in other areas my service is full. 3G data is a joke. Picked up a new iphone 5 today in hopes that 4G would be a little better and to my surprise the signal strength is identical... whats with the clustered towers around tempe and east phoenix... ? cheap land? this needs some serious help...Was this review helpful to you?
I have 1-2 bars in my home, and drop calls about once per day. If I'd have to describe Sprint's level of service toward customers in Phoenix with a book title, it would have to be, "Sprint's just not that into you". My data speeds would remind me of my Hayes 9600 Baud modem, if they were consistent. I transfered to Sprint before I moved from Denver. My Sprint service in Denver was amazing, very fast data (usually in excess of 5 Mbps) and I never ever dropped calls. My 3G Sprint coverage in Denver was 6x faster than my usually 3G speeds in Phoenix. How is this possible?Was this review helpful to you?
I have an AT&T micro cell which is supposed to boost the signal. It initially connects and call quality is very good, then it consistently drops and then the quality is so poor it becomes necessary to end the call. Cox Communications is my Internet provider so is it possible the Internet connection is the problem? I'm baffled and ready to switch to Verizon which everyone in the area says works fine wherever they are in the valley. How do I determine which carrier is better in Arizona?Was this review helpful to you?
I've been with Verizon for about a year now on a grandfather plan that I had purchased, and the voice and data service has been good in comparison to reviews I have read from users on other carriers. In my area I usually average 4G speeds between 7-10 Mbps (download) and 4-9 Mbps (upload). Although these numbers may look good to some, they are not the best speedtest results I've seen on Verizon, which were around 18-34 Mbps (download) and 10-18 Mbps (upload) when I lived in Michigan. But the speeds I'm currently receiving in the Phoenix area are acceptable and enough to fulfill your needs when it comes to streaming any form of media.Was this review helpful to you?
Obviously, the big complaint with Sprint is the fact that many of us have 4g capable phones, but there is no "official" 4g service. There is a good amount of 4g (and I've tested it myself) in certain parts of the Valley, but when you are outside of those select areas, you are subjected to some of the most pathetic and laughable speeds imaginable! Speed in the 32nd and Shea (as with much of Phoenix) is often in the 100kbps-250kbps range. Ridiculous, even subpar for 3g! In the hotspots, I admit that the speeds are much better, probably around 7-8Mbps, with 1.2Mbps upload. I havent noticed any call problems in the 4 months so far with Sprint. Data is my big beef with them! To see exactly where the hotspots are, you merely need to go to Sprint's primary 4g partner, Clearwire, and check their coverage map. you'll see alot of 4g in parts of North Phoenix, Mesa, Scottsdale, and for some crazy reason, way the heck out west by Buckeye. DO NOT TRUST WHAT SPRINT ASSOCIATES in stores or kiosks tell you about 4g rollout. They aren't evil kids, they just simply have no idea what they are talking about, and I think it has just become easier for them to say "oh, it'll roll out in a few weeks" rather than tell you the truth, which is "I have no idea." Clearwire seems to be much more accurate, so go to their website if you really want to see Sprint's progress (if you can call it that) in their 4G rollout.Was this review helpful to you?
Very poor reception in my house. Dropped calls. No Data, Many many calls to Sprint tech support, trouble tickets issued, problems never resolved. I have gone weeks at a time with Tower being down. Was told 4G was coming very soon that was a year ago. Sprint charges 10 extra for premium data!Was this review helpful to you?
Coverage in area is poor to spotty. Service from front-line customer service is poor and inconsistent. Varying explanation of when 4G coverage will be coming to Phoenix.Was this review helpful to you?
Had Sprint but for some reason got slower on data and dropped calls.so went to Verizon and have 4g here.making this comment on my Maxx and listening to pandra at the same time.its greatWas this review helpful to you?