I never have problems with reception anywhere in Phoenix. Verizon is fantastic. ATT and Sprint have reception problems in our neighborhood.Was this review helpful to you?
Calls are dropped constantly. Verizon says our service area is marginal. The puzzling thing is that service used to be fine and has deteriorated over the last year. So we pay the same and get less. We now have an extender plugged into our cable which is Cox and will test to see if it makes Verizon more reliable in and around our house. So shouldn't Verizon pay our reimburse our Cox cable bill?Was this review helpful to you?
This is absolutely ridiculous... I just moved into my complex and have between 0 and 1 bars of service in my place. I work less than a mile from my place, and of course I have decent service there. Not really sure what is the deal, but Sprint service is horrible. I can't be on a phonecall in my place without being on my patio in a specific corner. I just switched to Verizon today and am happy to pay the early termination for Sprint to get rid of their crappy service.Was this review helpful to you?
Data Coverage drops between 27th ave and 21st Ave. on Indian school rd.Was this review helpful to you?
The phone drops calls. I have a 4G, but it has never registered 4G, just 2GWas this review helpful to you?
We get 1-2 bars just outside our apartment. I don't understand no reception, there is a tower not to far away. When we come inside it drops to nothing. When we first moved in in August there was some reception inside. It steadily got worse. A couple of times coming up the street where we live we dropped calls. Its as though we live in a dead spot. If changing carriers works then that would be great... just want to know which carrier to go with ? Cricket worked good until the last few months.Was this review helpful to you?
OMG, I don't know where to start. I have an airave as a bandaid for the reception issue I have *in my house*. As soon as I walk out to the parking lot, my reception drops to 0-2 bars, if I'm lucky. I have called Sprint about this issue probably 100 times in the last 3 years, and was treated very poorly and rudely by *everyone* with whom I spoke. "We'll have the engineers look into it". Well, the engineers "looked into it", and decided that it was much more convenient to eat donuts than to fix the issue. Called and spoke to a supervisor, Mensah, ironically enough (obviously not a member of the famed society). I was told that "well, sir, wireless communications is not perfect, and your agreement states that coverage is not guaranteed in all areas. Your only choice is to pay your early termination fees and switch to a different carrier." I was flabbergasted by this response. They flat-out refused to resolve the issue, or send an engineer to my home to witness the coverage issue. The kicker is this: the tower involved is on 32nd St.and Acoma (about 1 / 2 mile from my home)! The frustrating part is that I like every other aspect of Sprint's service, my phone, my plan and all. I'm just having problems RIGHT here in my home neighborhood. I can't call my wife from the grocery store next door to see if she needs eggs. I can't call my doctor from the Walgreens next door to straighten out mixups with my medications. Now, I don't anticipate living in my current residence for a lot longer, and I'm sure that once I move, the problem will no longer exist, but that doesn't do me any good right now. It is just frustrating that Sprint is completely unwilling to resolve this issue in our neighborhood. I see several complaints on this site from people in this neighborhood. One would think... .Was this review helpful to you?
Left area in April 2010. At the time, On St.coverage was okay if I was in open areas. But when inside a building, expected a drop within 60 seconds. The closest towers were one mile away to the south (downhill) and two miles away to the east. I had three bars of signal, but it was a trick. To try to stop some dropped calls carriers can increase power on the downlink from the tower to the phone, what the bars indicate. But the mobile only has a small battery. It is maxed out at a mile at most and after that its uplink signal degrades and drops.Was this review helpful to you?
Constant dropped calls very slow to load, sometimes doesn't load at all really sucks considering I pay nearly 200 a month for three phones and all three get bad reception called customer service numerous times to no avail. They really should invest in better towers I think I will go to Verizon now.Was this review helpful to you?
As soon as I pull on my street my calls will drop. It also drops on Central Ave in various parts. I understand the structure of a home has an effect but friends get reception in my home and I do not unless connected to my wireless internet... ..Was this review helpful to you?