OMG, I don't know where to start. I have an airave as a bandaid for the reception issue I have *in my house*. As soon as I walk out to the parking lot, my reception drops to 0-2 bars, if I'm lucky. I have called Sprint about this issue probably 100 times in the last 3 years, and was treated very poorly and rudely by *everyone* with whom I spoke. "We'll have the engineers look into it". Well, the engineers "looked into it", and decided that it was much more convenient to eat donuts than to fix the issue. Called and spoke to a supervisor, Mensah, ironically enough (obviously not a member of the famed society). I was told that "well, sir, wireless communications is not perfect, and your agreement states that coverage is not guaranteed in all areas. Your only choice is to pay your early termination fees and switch to a different carrier." I was flabbergasted by this response. They flat-out refused to resolve the issue, or send an engineer to my home to witness the coverage issue. The kicker is this: the tower involved is on 32nd St.and Acoma (about 1 / 2 mile from my home)! The frustrating part is that I like every other aspect of Sprint's service, my phone, my plan and all. I'm just having problems RIGHT here in my home neighborhood. I can't call my wife from the grocery store next door to see if she needs eggs. I can't call my doctor from the Walgreens next door to straighten out mixups with my medications. Now, I don't anticipate living in my current residence for a lot longer, and I'm sure that once I move, the problem will no longer exist, but that doesn't do me any good right now. It is just frustrating that Sprint is completely unwilling to resolve this issue in our neighborhood. I see several complaints on this site from people in this neighborhood. One would think... .Was this review helpful to you?
Left area in April 2010. At the time, On St.coverage was okay if I was in open areas. But when inside a building, expected a drop within 60 seconds. The closest towers were one mile away to the south (downhill) and two miles away to the east. I had three bars of signal, but it was a trick. To try to stop some dropped calls carriers can increase power on the downlink from the tower to the phone, what the bars indicate. But the mobile only has a small battery. It is maxed out at a mile at most and after that its uplink signal degrades and drops.Was this review helpful to you?
Constant dropped calls very slow to load, sometimes doesn't load at all really sucks considering I pay nearly 200 a month for three phones and all three get bad reception called customer service numerous times to no avail. They really should invest in better towers I think I will go to Verizon now.Was this review helpful to you?
As soon as I pull on my street my calls will drop. It also drops on Central Ave in various parts. I understand the structure of a home has an effect but friends get reception in my home and I do not unless connected to my wireless internet... ..Was this review helpful to you?
Switched to AT&T 2 years ago for all the wrong reasons and have suffered every since. I would estimate drop calls to happen 50% of the time, 20% of the time calls go dead for about 20-30 seconds, another category is my phone doesn't ring 30% of the time and I just get a chime when I'm notified someone has left a voice mail. I've encountered bad spots with AT&T all over Ahwatukee especially main areas like Ray and 48th St. Trust me, stay away from AT&T, 2 soup cans and a piece of string will get you further. I'm going back to Verizon where I've never had a problem in the past once the IPhone 5 comes out very soon.Was this review helpful to you?
I like reading the comments on here because its amazing how ignorant people can be. No cell phone carrier can guarantee service within your home. They will not guarantee your service in an office, a warehouse or a mine. The structure of the building, placement of electrical units and building material all play a factor in this. Anyway, my Verizon service is perfect - always has been and always will be. I used to have T-Mobile and I wouldn't go back even if they paid me to use their service.Was this review helpful to you?
terrible! 4g!? ha!.. 3g!? I wish, Sprint coverage here is a nightmare I'm barely running on 2gWas this review helpful to you?
I actually have boost mobile which is sprint. I have great reception and no complaints. Just cheap good service from boost.Was this review helpful to you?
I have been using Sprint for years and in Phoenix the network coverage is outstanding. I travel extensivly for business (commercial pilot) all over the west, from Dallas to the California coast, and always have good coverage. I would recommend Sprint to anyone. They have the best prices, too!Was this review helpful to you?
Always had good 3G coverage, and HSPA+ speed in Pheonix. I only lose 3G in a few places like in Ikea's lower level floor in Tempe. Otherwise I have 3G most of the time. Sprint / AT&T are horrible. Sprint is always switching to 1X and AT&T is just dismal overall.Was this review helpful to you?