Most of the time there are 0-1 bars. On the rare occassion it has 3 bars that signal is dropped when the other person picks up the call. Going outside helps but if the wind blows the bars drop. Others with other carriers get reception with no problem while in the same room. Switching carriers soon.

Living in an apartment complex... have two cell phones from 2 different providers and both have same poor reception problem. Cell coverage comes and goes, fades and comes back. Drops calls.

Wow. I stayed in couple of places around Phoenix already, this is not bad at all except a few dead zone in Arizona Mill's Virgin Mega and Scottsdale Fashion Sq's Macy Level 1, IKEA some area as well. Hope Sprint will fix it soon.

I am completely disappointed with AT&T / Cingular's reception in my area. Their coverage map is misleading, as it indicates that my area is fine (which is bad, because if they think my area is fine, then they'll never do anything about it). The reception is so poor that for text messages I always get the message "Unable to Send". Also, my reception oscillates between “Emergency Only” (i.e. no service) to two bars; two bars never last more than twenty seconds. Additionally, when I drive east from 48th Street on Elliot toward Rural - calls get dropped at least two or three times. If the calls do not get dropped, then the reception becomes garbled which requires me to hang up and re-connect.

Calls dropped all the time from my home.

I have been with Voicestream / T-Mobile for a while. I have had moderate success with phone calls from home. But with the new BlackBerry, maybe one bar of signal strength. How can I be in the center of Phoenix and only have 1 bar of signal strength?

I've lived in the same area of Ahwatukee for the past 10 years and I just recently moved down the street to an apartment complex and as odd as this may sound... I get okay reception while standing in my living room that's if I press the phone against the window, but if I walk to my bedroom, the signal fades and the call is dropped. Sometimes I need to stand on my balcony to get a signal. The brilliant customer service reps at Sprint tell me that this type of occurrence is common and that I should think about upgrading my phone. I've only had this one for about 6 months. Oh, and I just recently received a $1000 dollar invoice for calls that I did not make. 2 weeks and 10 hours of phone calls later, they made the necessary adjustments to my bill. My contract is up in March and I plan on porting my number over to another carrier. Good riddance Sprint.

With a clear view to I-10 from my work, I could not get a call to complete. The one that I did get to complete to my wife, she could immediately know I wasn't calling her from my Verizon phone. She said I sounded garbled, like I was under water. Very let down by this experience. Get it together Cingular.

Bought T-Mobile because it had the cheapest plan. Coverage sucks. I live in the heart of Phoenix and barely get 1 bar outside. In the house, no coverage whatsoever. My wife has a different phone but same plan. It's the same for her, so it's not the phone, it's the sucky service. I work on 59th and Peoria, it's the same poor reception there. There's a dead spot from about 59th Ave. to 35th Ave.

Get great coverage everywhere.