Phoenix, AZ Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.8 star rating (2.8 stars | 46 Reviews)
2. T-Mobile 2.3 star rating (2.3 stars | 50 Reviews)
3. Sprint 1.6 star rating (1.6 stars | 62 Reviews)
4. AT&T 1.5 star rating (1.5 stars | 64 Reviews)

Total Coverage 2 star rating (2 stars | 266 Reviews)
Towers
Verizon Towers
T-Mobile Towers
Sprint Towers
AT&T Towers

All Towers


Verizon

5 Out of 5 (5 stars) | Happy Valley | I 17, Phoenix, AZ 85085 |

So I have had all the major carriers and while they all have issues Verizon has been by far the best for us. In my apartment we get over 30mbs speeds with 4g which is way beyond T-Mobile and AT&T 4g service and we all know how slow Sprint it. I do notice lower bars around tempe but still get over 10mbps so not bad at all. Never dropped a call. The best part about Verizon is if u travel a lot like we do there are very few dead zones around the country on highways and tons of 4g zones. If you can affordbthe premium of better service get Verizon. If you dont care about data speeds and want something cheap go with sprint. T-Mobile is laughable and gets no service for large areas when traveling and had major problems with AT&T claiming much higher data usage then actually used.

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AT&T

0 Out of 5 (0 stars) | House | 7th St.& Camelback, Phoenix, AZ 85014 |

Half the time I have NO SERVICE -- I'm lucky if I get 2 bars - but that quickly fades. I have to go to my car and drive a block away to be able to call someone (standing in the middle of the street also works but it is loud and dangerous! The most annoying is that ATT wants me to pay a monthly fee ($19.99) to add a Micro Cell ($199) to my internet connection (Cox) in order to get better service! Is that F**Ked or what? CLASS ACTION ANYONE? How cam they claim they have full coverage when there isn't a cell phone tower miles around?

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AT&T

0 Out of 5 (0 stars) | 1327 West Spirit Dr. | Anthem Ridge / anthem Way, Phoenix, AZ 85086 |

Terrible service. AT&T keeps lying about date of new towers. Have gone a year with virtually no service

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T-Mobile

1 Out of 5 (1 star) | Anthem | Congressional and Wolf Run, Phoenix, AZ 85086 |

DO NOT GO WITH T-MOBILE! They will say anything to get you to sign up. Their reps wil lie and deny. I had to get the AZ Attorney General involved just to get my 4 rebates when I signed up as they tried to deny them all. AND IT TURNS OUT IT WAS ALL THEIR FAULT. Then they did not provide coverage to my home in Prescott even though they arsurred me they did. I strongly urge you to not use T-Mobile.

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Sprint

1 Out of 5 (1 star) | McDowell | 44th, Phoenix, AZ 85008 |

I have not had good experience with Sprint. Have to repeatedly hit the send button to send out texts and constantly experiencing dropped calls!

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T-Mobile

2 Out of 5 (2 stars) | 11th Ave.And Bell Rd., Phoenix, AZ 85023 |

Have been with T-Mobile for 8 yrs besides bill going up every month I pay for I Internet for 3 phones that can never get Internet 2 phones all ways dropping calls as soon as contracts are up we''re out

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Sprint

1 Out of 5 (1 star) | 19th Ave.& Bell Rd., Phoenix, AZ 85023 |

I have nothing good to say about Sprint. They sold us phones with 4G and in Phx, we do not have 4G. I feel like I was lied too. And on top of that, we live 1 / 4 mile away from the nearest cell tower. But we have dropped calls, delayed (sometimes by hours) text messages and very slow internet service. I called Sprint and they sent us an Airave. Which runs on the internet connection from Cox. If I would have known I would have this much trouble, I would have never ever gone with Sprint. Plus they charge me $220 + tax for 2 smart phones and an old flip phone. Beware, try a different carrier. I had Verizon for years, and I'm going back after my contract is up!

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T-Mobile

0 Out of 5 (0 stars) | 31 Ave.& McDowell, Phoenix, AZ 85009 |

Have service for 8 Months with no signal Called tmobile. they opened a service request. but no results. called and found out that the service in this area is down and maybe they fix in july

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Verizon

1 Out of 5 (1 star) | Camelback Rd. | 7th Ave., Phoenix, AZ 85013 |

i get one to two bars most of the time over here when in other areas my service is full. 3G data is a joke. Picked up a new iphone 5 today in hopes that 4G would be a little better and to my surprise the signal strength is identical... whats with the clustered towers around tempe and east phoenix... ? cheap land? this needs some serious help...

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Sprint

1 Out of 5 (1 star) | Shea and 40th St., Phoenix, AZ 85028 |

I have 1-2 bars in my home, and drop calls about once per day. If I'd have to describe Sprint's level of service toward customers in Phoenix with a book title, it would have to be, "Sprint's just not that into you". My data speeds would remind me of my Hayes 9600 Baud modem, if they were consistent. I transfered to Sprint before I moved from Denver. My Sprint service in Denver was amazing, very fast data (usually in excess of 5 Mbps) and I never ever dropped calls. My 3G Sprint coverage in Denver was 6x faster than my usually 3G speeds in Phoenix. How is this possible?

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AT&T

1 Out of 5 (1 star) | 7th Ave. | Glendale, Phoenix, AZ 85021 |

I have an AT&T micro cell which is supposed to boost the signal. It initially connects and call quality is very good, then it consistently drops and then the quality is so poor it becomes necessary to end the call. Cox Communications is my Internet provider so is it possible the Internet connection is the problem? I'm baffled and ready to switch to Verizon which everyone in the area says works fine wherever they are in the valley. How do I determine which carrier is better in Arizona?

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Verizon

4 Out of 5 (4 stars) | 16th St. | E. Osborn, Phoenix, AZ 85016 |

I've been with Verizon for about a year now on a grandfather plan that I had purchased, and the voice and data service has been good in comparison to reviews I have read from users on other carriers. In my area I usually average 4G speeds between 7-10 Mbps (download) and 4-9 Mbps (upload). Although these numbers may look good to some, they are not the best speedtest results I've seen on Verizon, which were around 18-34 Mbps (download) and 10-18 Mbps (upload) when I lived in Michigan. But the speeds I'm currently receiving in the Phoenix area are acceptable and enough to fulfill your needs when it comes to streaming any form of media.

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Sprint

4 Out of 5 (4 stars) | 32nd St. | Shea Blvd., Phoenix, AZ 85028 |

Obviously, the big complaint with Sprint is the fact that many of us have 4g capable phones, but there is no "official" 4g service. There is a good amount of 4g (and I've tested it myself) in certain parts of the Valley, but when you are outside of those select areas, you are subjected to some of the most pathetic and laughable speeds imaginable! Speed in the 32nd and Shea (as with much of Phoenix) is often in the 100kbps-250kbps range. Ridiculous, even subpar for 3g! In the hotspots, I admit that the speeds are much better, probably around 7-8Mbps, with 1.2Mbps upload. I havent noticed any call problems in the 4 months so far with Sprint. Data is my big beef with them! To see exactly where the hotspots are, you merely need to go to Sprint's primary 4g partner, Clearwire, and check their coverage map. you'll see alot of 4g in parts of North Phoenix, Mesa, Scottsdale, and for some crazy reason, way the heck out west by Buckeye. DO NOT TRUST WHAT SPRINT ASSOCIATES in stores or kiosks tell you about 4g rollout. They aren't evil kids, they just simply have no idea what they are talking about, and I think it has just become easier for them to say "oh, it'll roll out in a few weeks" rather than tell you the truth, which is "I have no idea." Clearwire seems to be much more accurate, so go to their website if you really want to see Sprint's progress (if you can call it that) in their 4G rollout.

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Sprint

1 Out of 5 (1 star) | North Phoenix | Jomax / 19th Ave., Phoenix, AZ 85085 |

Very poor reception in my house. Dropped calls. No Data, Many many calls to Sprint tech support, trouble tickets issued, problems never resolved. I have gone weeks at a time with Tower being down. Was told 4G was coming very soon that was a year ago. Sprint charges 10 extra for premium data!

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Sprint

1 Out of 5 (1 star) | 48TH St. | Warner Rd., Phoenix, AZ 85044 |

Coverage in area is poor to spotty. Service from front-line customer service is poor and inconsistent. Varying explanation of when 4G coverage will be coming to Phoenix.

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Verizon

5 Out of 5 (5 stars) | 59th Ave.& McDowell Rd., Phoenix, AZ 85035 |

Had Sprint but for some reason got slower on data and dropped calls.so went to Verizon and have 4g here.making this comment on my Maxx and listening to pandra at the same time.its great

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Sprint

1 Out of 5 (1 star) | HAPPY VALLEY | 19TH AVENUE, Phoenix, AZ 85085 |

CELL TOWERS ALWAYS DOWN, 3-7 DROPPED CALLS PER DAY, PHONE HAS ZERO TO 1 BARS FOR SIGNAL. POOR COVERAGE, DISAPPOINTED, I PAY AN EXTRA $10 A MONTH FOR ANDROID PHONE AND 4G. SPRINT DOES NOT HAVE 4G IN PHOENIX EVEN THE MAP SHOWS NO 4G BUT WE ARE CHARGED FOR ANDROID AND 4G. Logging on to Facebook and internet is extremely slow. takes over 10 minutes on a good day, on a bad day, you can't get online. Places and location search for restaurants takes hours to work and never accurate. BATTERY, has to be charged 4x a day due to always searching for service and long times to connect to internet. GPS loses signal in the city on the FREEWAYS. I have had Sprint for years, rates have increased as coverage areas has decreased. my contract is almost up and am looking at other carriers, Need a phone carrier that will get the service I need. RECENTLY WENT TO VEGAS, COVERAGE IS PRETTY MUCH NON EXISTENT IN DOWNTOWN VEGAS.

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Sprint

1 Out of 5 (1 star) | Deer Valley | I17 Deer Valley, Phoenix, AZ 85027 |

Used to work fine till may 2012, no no service, the said a tower was out once but fixed, I have nothing, getting the run around from cust service / tech support, they cold xfr calls you have to rexplain over and over. they set up a "call back" never even made the call. This will be the only 2years ill be with sprint, maybe less if I can get out of contract, o and there is no 4g in phoenix, but they tell you they are building the towers when they sell you the phones.

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Sprint

1 Out of 5 (1 star) | 7avenue Missouri, Phoenix, AZ 85015 |

Why does Sprint allow Virginmobileusa and Boostmobile to sell 4g phones in Phoenix when they don't have 4g coverage? This is ridiculous.

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Sprint

1 Out of 5 (1 star) | 7 Ave.Camelback, Phoenix, AZ 85015 |

Sprint sells 4G phones but has no 4G service.THAT'S NICE!

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