I just got aprint n the services for lte sucks.i not getting even close of what I was getting lte with t mobile. I thinking I make. Huge mistake moving to Sprint. I guess I gonna move backWas this review helpful to you?
Horrific service. Dropped phone calls. Dropped messages. 4g? I barely receive 3g. When I have full bars nothing will even load. Rarely does the data work. I call and complain constantly. Sprints acknowledges issues and gives me credit. I check my bills and never received any credit. I call and complain and am told I have no proof they offered credit. Customer service does not want to deal with you so they tell you you are right and apologise. They offer credit and you hang up. One service rep told me I was full of it because I was using minutes and data so therefore everything must be working fine! I will never use Sprint or any company that buys or merges with Sprint in the future. I never should have switched to Sprint.Was this review helpful to you?
I have moved from PA to Phoenix. It used work very good at Harrisburg, PA. But once over here it is spotty and I never got 4g service. I use Iphone 6 plus. Dropped calls, messaging is pretty bad. Basically I can not use phone to its full potential. Went nearest Sprint store, they did some fixes but service is the same. (Even though I am leaving better service reception area as Sprint). No improvement. Above all the service person at Sprint store told me that I should just ignore the bars and other indicators on the phone, (implicating it is phone issue) and jut use it irrespective of whatever service I get. It always 3g or less. I am thinking of moving to some other service providers over here. But looks like every body has similar service or worst.Was this review helpful to you?
For all of 2005-2010, this area was a total dead zone. After recent upgrades, it now has 5 solid consistant bars regardless. 4G LTE data speed regularly are very acceptable. Depending on traffic volumes, I'm consistantly getting speed of 50mbps OVER A CELLULAR CONNECTION! Not even COX can deliver that in this area!Was this review helpful to you?
On 24th Street, a verified DEAD ZONE FROM MCDOWELL TO HIGHLAND 1-2 BARS in this entire zip code, Go south and devices are useless. Go North closer to Camelback to Glendale Ave., and 5 bars with unparalleled 4G LTE SPEEDS automagically kick in at record breaking speeds! No other carrier including Verizon can match it's speed in the Camelback corridor. HANDS DOWN! Save issues with many upgraded devices over 7 years.Was this review helpful to you?
DO NOT, I REPEAT, DO NOT go with sprint. The internet service is awful. Phone reception is the worst. Sprint is telling me its my problem that I didn't drop them in 14 days although I've been working with them for 4 months to get the issue resolved. Reconsider your service provider.Was this review helpful to you?
Verizon is TERRIBLE in the Phoenix area. I'm lucky to get 3G.when talking with Verizon they said they had "pockets" of slow spots all over Phoenix. I'm like really??? the 6th biggest city in the USA and you can't provide coverage. Just sad that my warehouse guy in the back can search for the video I'm trying to play, find it, and play before mine even starts. he has T-Mobile as I will VERY soon.Was this review helpful to you?
The strongest carrier hands down or up in this whole area, zip codes 85013 through 85018 is AT&T. We do extensive daily tests comparing Verizon,AT&T,T-Mobile and Sprint. AT&T consistantly has the most signal dots 4-5, even if it dips down to2-3, data speeds and robust reliability are unaffected as far as quality usage goes. Verizon is average,T-Mobile occasionally will drop the rare call indoors,but data excels at unmatched speeds. By far the superior carrier in this entire county is AT&T.2. is T-Mobile,then Verizon with Sprint being a dead in the water with only 3G.Was this review helpful to you?
We moved to this area and could not make a call. Had to hook up a land line to make / receive calls. Called Verizon to complain and dropped call six times within 5 minutes of talking to customer support. Verizon tech asked for home number so that we could a least talk without being dropped. After customer support verified that between 4 Verizon cell phones we had over 400 dropped calls in a single month. Verizon said they could send us a booster to improve our signal. Only catch was we would have to pay$ 250.00 for the booster. After talking back and forth with tech. support they agreed to send out booster free of charge. good thing we have internet cause that is the only way it works. if I disconnect booster from Router we can't even call 9-1-1. If you live in this area please hook up a land line so you can make / receive calls... . I wish the " Can you hear me now guy" would come to my neighborhood.Was this review helpful to you?
My reception is perfect all the time. T-Mobile has been great for me. It never drops calls, and reception is clear.Was this review helpful to you?