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Phoenix, AZ Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.7 star rating (2.7 stars | 48 Reviews)
2. T-Mobile 2.4 star rating (2.4 stars | 51 Reviews)
3. Sprint 1.5 star rating (1.5 stars | 64 Reviews)
4. AT&T 1.5 star rating (1.5 stars | 67 Reviews)

Total Coverage 2 star rating (2 stars | 274 Reviews)
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Sprint

4 Out of 5 (4 stars) | 32nd St. | Shea Blvd., Phoenix, AZ 85028 |

Obviously, the big complaint with Sprint is the fact that many of us have 4g capable phones, but there is no "official" 4g service. There is a good amount of 4g (and I've tested it myself) in certain parts of the Valley, but when you are outside of those select areas, you are subjected to some of the most pathetic and laughable speeds imaginable! Speed in the 32nd and Shea (as with much of Phoenix) is often in the 100kbps-250kbps range. Ridiculous, even subpar for 3g! In the hotspots, I admit that the speeds are much better, probably around 7-8Mbps, with 1.2Mbps upload. I havent noticed any call problems in the 4 months so far with Sprint. Data is my big beef with them! To see exactly where the hotspots are, you merely need to go to Sprint's primary 4g partner, Clearwire, and check their coverage map. you'll see alot of 4g in parts of North Phoenix, Mesa, Scottsdale, and for some crazy reason, way the heck out west by Buckeye. DO NOT TRUST WHAT SPRINT ASSOCIATES in stores or kiosks tell you about 4g rollout. They aren't evil kids, they just simply have no idea what they are talking about, and I think it has just become easier for them to say "oh, it'll roll out in a few weeks" rather than tell you the truth, which is "I have no idea." Clearwire seems to be much more accurate, so go to their website if you really want to see Sprint's progress (if you can call it that) in their 4G rollout.

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Sprint

1 Out of 5 (1 star) | North Phoenix | Jomax / 19th Ave., Phoenix, AZ 85085 |

Very poor reception in my house. Dropped calls. No Data, Many many calls to Sprint tech support, trouble tickets issued, problems never resolved. I have gone weeks at a time with Tower being down. Was told 4G was coming very soon that was a year ago. Sprint charges 10 extra for premium data!

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Sprint

1 Out of 5 (1 star) | 48TH St. | Warner Rd., Phoenix, AZ 85044 |

Coverage in area is poor to spotty. Service from front-line customer service is poor and inconsistent. Varying explanation of when 4G coverage will be coming to Phoenix.

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Verizon

5 Out of 5 (5 stars) | 59th Ave.& McDowell Rd., Phoenix, AZ 85035 |

Had Sprint but for some reason got slower on data and dropped calls.so went to Verizon and have 4g here.making this comment on my Maxx and listening to pandra at the same time.its great

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Sprint

1 Out of 5 (1 star) | HAPPY VALLEY | 19TH AVENUE, Phoenix, AZ 85085 |

CELL TOWERS ALWAYS DOWN, 3-7 DROPPED CALLS PER DAY, PHONE HAS ZERO TO 1 BARS FOR SIGNAL. POOR COVERAGE, DISAPPOINTED, I PAY AN EXTRA $10 A MONTH FOR ANDROID PHONE AND 4G. SPRINT DOES NOT HAVE 4G IN PHOENIX EVEN THE MAP SHOWS NO 4G BUT WE ARE CHARGED FOR ANDROID AND 4G. Logging on to Facebook and internet is extremely slow. takes over 10 minutes on a good day, on a bad day, you can't get online. Places and location search for restaurants takes hours to work and never accurate. BATTERY, has to be charged 4x a day due to always searching for service and long times to connect to internet. GPS loses signal in the city on the FREEWAYS. I have had Sprint for years, rates have increased as coverage areas has decreased. my contract is almost up and am looking at other carriers, Need a phone carrier that will get the service I need. RECENTLY WENT TO VEGAS, COVERAGE IS PRETTY MUCH NON EXISTENT IN DOWNTOWN VEGAS.

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Sprint

1 Out of 5 (1 star) | Deer Valley | I17 Deer Valley, Phoenix, AZ 85027 |

Used to work fine till may 2012, no no service, the said a tower was out once but fixed, I have nothing, getting the run around from cust service / tech support, they cold xfr calls you have to rexplain over and over. they set up a "call back" never even made the call. This will be the only 2years ill be with sprint, maybe less if I can get out of contract, o and there is no 4g in phoenix, but they tell you they are building the towers when they sell you the phones.

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Sprint

1 Out of 5 (1 star) | 7avenue Missouri, Phoenix, AZ 85015 |

Why does Sprint allow Virginmobileusa and Boostmobile to sell 4g phones in Phoenix when they don't have 4g coverage? This is ridiculous.

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Sprint

1 Out of 5 (1 star) | 7 Ave.Camelback, Phoenix, AZ 85015 |

Sprint sells 4G phones but has no 4G service.THAT'S NICE!

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Sprint

1 Out of 5 (1 star) | Camelba K and 19 Ave., Phoenix, AZ 85015 |

Why does Sprint support boost mobile and virgin mobile when they can't take care of there own customers?

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T-Mobile

5 Out of 5 (5 stars) | 19 Ave.& Bethanyhome, Phoenix, AZ 85015 |

Never dropped a call. Great 4G service. Love T-Mobile!.

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Virgin Mobile

1 Out of 5 (1 star) | 19ave Missouri, Phoenix, AZ 85015 |

Virgin mobile is the worst service available. I have the $25 plan and I can't give it AWAY!

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Virgin Mobile

2 Out of 5 (2 stars) | 19 Ave.And Missouri, Phoenix, AZ 85015 |

Very slow data speeds about256 kb. Now they are going to slow down my speed after 2.5 gb. How bad can it get?

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AT&T

1 Out of 5 (1 star) | Peoria | 7th St., Phoenix, AZ 85020 |

Used to have great coverage - now all of a sudden - very little to no coverage -

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Verizon

5 Out of 5 (5 stars) | Carefree Hwy. (south Of) | 27th Dr.(east Of), Phoenix, AZ 85085 |

I never have problems with reception anywhere in Phoenix. Verizon is fantastic. ATT and Sprint have reception problems in our neighborhood.

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Verizon

1 Out of 5 (1 star) | 24th St. | Shea, Phoenix, AZ 85028 |

Calls are dropped constantly. Verizon says our service area is marginal. The puzzling thing is that service used to be fine and has deteriorated over the last year. So we pay the same and get less. We now have an extender plugged into our cable which is Cox and will test to see if it makes Verizon more reliable in and around our house. So shouldn't Verizon pay our reimburse our Cox cable bill?

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Sprint

1 Out of 5 (1 star) | Scottsdale | Chauncey Lane, Phoenix, AZ 85054 |

This is absolutely ridiculous... I just moved into my complex and have between 0 and 1 bars of service in my place. I work less than a mile from my place, and of course I have decent service there. Not really sure what is the deal, but Sprint service is horrible. I can't be on a phonecall in my place without being on my patio in a specific corner. I just switched to Verizon today and am happy to pay the early termination for Sprint to get rid of their crappy service.

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T-Mobile

0 Out of 5 (0 stars) | Indian School Rd. | I-17, Phoenix, AZ 85017 |

Data Coverage drops between 27th ave and 21st Ave. on Indian school rd.

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T-Mobile

3 Out of 5 (3 stars) | Greenway | 44th St., Phoenix, AZ 85032 |

The phone drops calls. I have a 4G, but it has never registered 4G, just 2G

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Cricket

1 Out of 5 (1 star) | East Indian School Rd. | N 36 St., Phoenix, AZ 85018 |

We get 1-2 bars just outside our apartment. I don't understand no reception, there is a tower not to far away. When we come inside it drops to nothing. When we first moved in in August there was some reception inside. It steadily got worse. A couple of times coming up the street where we live we dropped calls. Its as though we live in a dead spot. If changing carriers works then that would be great... just want to know which carrier to go with ? Cricket worked good until the last few months.

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Sprint

1 Out of 5 (1 star) | 32nd St. | Thunderbird Rd., Phoenix, AZ 85032 |

OMG, I don't know where to start. I have an airave as a bandaid for the reception issue I have *in my house*. As soon as I walk out to the parking lot, my reception drops to 0-2 bars, if I'm lucky. I have called Sprint about this issue probably 100 times in the last 3 years, and was treated very poorly and rudely by *everyone* with whom I spoke. "We'll have the engineers look into it". Well, the engineers "looked into it", and decided that it was much more convenient to eat donuts than to fix the issue. Called and spoke to a supervisor, Mensah, ironically enough (obviously not a member of the famed society). I was told that "well, sir, wireless communications is not perfect, and your agreement states that coverage is not guaranteed in all areas. Your only choice is to pay your early termination fees and switch to a different carrier." I was flabbergasted by this response. They flat-out refused to resolve the issue, or send an engineer to my home to witness the coverage issue. The kicker is this: the tower involved is on 32nd St.and Acoma (about 1 / 2 mile from my home)! The frustrating part is that I like every other aspect of Sprint's service, my phone, my plan and all. I'm just having problems RIGHT here in my home neighborhood. I can't call my wife from the grocery store next door to see if she needs eggs. I can't call my doctor from the Walgreens next door to straighten out mixups with my medications. Now, I don't anticipate living in my current residence for a lot longer, and I'm sure that once I move, the problem will no longer exist, but that doesn't do me any good right now. It is just frustrating that Sprint is completely unwilling to resolve this issue in our neighborhood. I see several complaints on this site from people in this neighborhood. One would think... .

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