Phoenix, AZ Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.8 star rating (2.8 stars | 44 Reviews)
2. T-Mobile 2.3 star rating (2.3 stars | 48 Reviews)
3. Sprint 1.6 star rating (1.6 stars | 59 Reviews)
4. AT&T 1.5 star rating (1.5 stars | 64 Reviews)

Total Coverage 2 star rating (2 stars | 258 Reviews)
Towers
Verizon Towers
T-Mobile Towers
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T-Mobile

0 Out of 5 (0 stars) | Indian School Rd. | I-17, Phoenix, AZ 85017 |

Data Coverage drops between 27th ave and 21st Ave. on Indian school rd.

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T-Mobile

3 Out of 5 (3 stars) | Greenway | 44th St., Phoenix, AZ 85032 |

The phone drops calls. I have a 4G, but it has never registered 4G, just 2G

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Cricket

1 Out of 5 (1 star) | East Indian School Rd. | N 36 St., Phoenix, AZ 85018 |

We get 1-2 bars just outside our apartment. I don't understand no reception, there is a tower not to far away. When we come inside it drops to nothing. When we first moved in in August there was some reception inside. It steadily got worse. A couple of times coming up the street where we live we dropped calls. Its as though we live in a dead spot. If changing carriers works then that would be great... just want to know which carrier to go with ? Cricket worked good until the last few months.

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Sprint

1 Out of 5 (1 star) | 32nd St. | Thunderbird Rd., Phoenix, AZ 85032 |

OMG, I don't know where to start. I have an airave as a bandaid for the reception issue I have *in my house*. As soon as I walk out to the parking lot, my reception drops to 0-2 bars, if I'm lucky. I have called Sprint about this issue probably 100 times in the last 3 years, and was treated very poorly and rudely by *everyone* with whom I spoke. "We'll have the engineers look into it". Well, the engineers "looked into it", and decided that it was much more convenient to eat donuts than to fix the issue. Called and spoke to a supervisor, Mensah, ironically enough (obviously not a member of the famed society). I was told that "well, sir, wireless communications is not perfect, and your agreement states that coverage is not guaranteed in all areas. Your only choice is to pay your early termination fees and switch to a different carrier." I was flabbergasted by this response. They flat-out refused to resolve the issue, or send an engineer to my home to witness the coverage issue. The kicker is this: the tower involved is on 32nd St.and Acoma (about 1 / 2 mile from my home)! The frustrating part is that I like every other aspect of Sprint's service, my phone, my plan and all. I'm just having problems RIGHT here in my home neighborhood. I can't call my wife from the grocery store next door to see if she needs eggs. I can't call my doctor from the Walgreens next door to straighten out mixups with my medications. Now, I don't anticipate living in my current residence for a lot longer, and I'm sure that once I move, the problem will no longer exist, but that doesn't do me any good right now. It is just frustrating that Sprint is completely unwilling to resolve this issue in our neighborhood. I see several complaints on this site from people in this neighborhood. One would think... .

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Sprint

1 Out of 5 (1 star) | Ahwatukee | South Mountain Pkwy. and Ray Rd., Phoenix, AZ 85044 |

Left area in April 2010. At the time, On St.coverage was okay if I was in open areas. But when inside a building, expected a drop within 60 seconds. The closest towers were one mile away to the south (downhill) and two miles away to the east. I had three bars of signal, but it was a trick. To try to stop some dropped calls carriers can increase power on the downlink from the tower to the phone, what the bars indicate. But the mobile only has a small battery. It is maxed out at a mile at most and after that its uplink signal degrades and drops.

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Sprint

0 Out of 5 (0 stars) | 59th Ave.& Lower Buckeye Rd., Phoenix, AZ 85043 |

Constant dropped calls very slow to load, sometimes doesn't load at all really sucks considering I pay nearly 200 a month for three phones and all three get bad reception called customer service numerous times to no avail. They really should invest in better towers I think I will go to Verizon now.

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T-Mobile

2 Out of 5 (2 stars) | 7Th Ave / Glendale, Phoenix, AZ 85021 |

As soon as I pull on my street my calls will drop. It also drops on Central Ave in various parts. I understand the structure of a home has an effect but friends get reception in my home and I do not unless connected to my wireless internet... ..

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AT&T

1 Out of 5 (1 star) | Ahwatukee | 40th St. and Pecos, Phoenix, AZ 85048 |

Switched to AT&T 2 years ago for all the wrong reasons and have suffered every since. I would estimate drop calls to happen 50% of the time, 20% of the time calls go dead for about 20-30 seconds, another category is my phone doesn't ring 30% of the time and I just get a chime when I'm notified someone has left a voice mail. I've encountered bad spots with AT&T all over Ahwatukee especially main areas like Ray and 48th St. Trust me, stay away from AT&T, 2 soup cans and a piece of string will get you further. I'm going back to Verizon where I've never had a problem in the past once the IPhone 5 comes out very soon.

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Verizon

5 Out of 5 (5 stars) | 16th St., Phoenix, AZ 85016 |

I like reading the comments on here because its amazing how ignorant people can be. No cell phone carrier can guarantee service within your home. They will not guarantee your service in an office, a warehouse or a mine. The structure of the building, placement of electrical units and building material all play a factor in this. Anyway, my Verizon service is perfect - always has been and always will be. I used to have T-Mobile and I wouldn't go back even if they paid me to use their service.

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Sprint

1 Out of 5 (1 star) | Thunderbird | 31st, Phoenix, AZ 85053 |

terrible! 4g!? ha!.. 3g!? I wish, Sprint coverage here is a nightmare I'm barely running on 2g

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Sprint

5 Out of 5 (5 stars) | All of Phoenix, Phoenix, AZ 85014 |

I actually have boost mobile which is sprint. I have great reception and no complaints. Just cheap good service from boost.

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Sprint

5 Out of 5 (5 stars) | 19th St.And Cactus | Cactus and Cave Creek, Phoenix, AZ 85022 |

I have been using Sprint for years and in Phoenix the network coverage is outstanding. I travel extensivly for business (commercial pilot) all over the west, from Dallas to the California coast, and always have good coverage. I would recommend Sprint to anyone. They have the best prices, too!

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T-Mobile

4 Out of 5 (4 stars) | Kelton | Bell, Phoenix, AZ 85029 |

Always had good 3G coverage, and HSPA+ speed in Pheonix. I only lose 3G in a few places like in Ikea's lower level floor in Tempe. Otherwise I have 3G most of the time. Sprint / AT&T are horrible. Sprint is always switching to 1X and AT&T is just dismal overall.

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T-Mobile

3 Out of 5 (3 stars) | 83rd Ave. | Thomas, Phoenix, AZ 85037 |

I drop calls all the time when walking around my home. Sometimes people tell me that they call but nothing shows up in the call log. Not recommended.

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AT&T

1 Out of 5 (1 star) | 44th St. and Loop 202 | Palazzo Townhomes, Phoenix, AZ 85008 |

I've had ATT for 6 years, in the last 2 years reception has been very poor. I average 3-5 dropped calls a week. Very embarrassing when I am on the phone with a client. I've called ATT many times about the issue, I've had 2 dropped calls while on the phone with support! They said everything is fine, and that it was my device. This is the second Iphone I've purchased both new, and my wife also upgraded her Iphone and both have poor reception. I use their "Mark the spot" app every time I have dropped calls, slow network, no network, calls failed. And support said they don't have access to that information, so they can't see where my calls are being dropped at. This is after almost 40 minutes on the phone and 3 different support reps, having been dropped twice in the process. Sometimes the 3G will not work while making a call, I work and live in Phoenix Metro.

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T-Mobile

3 Out of 5 (3 stars) | I-17 | Rose Garden Ln, Phoenix, AZ 85027 |

Never drop calls here at work, but I only get EDGE in the building (100k down). When I'm outside and get a 3G connection I get 1.5 to 2 meg down. I used to get 600-800k down, so they apparently rolled out their HSPA+ upgrade!

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T-Mobile

1 Out of 5 (1 star) | 59th Ave. | Broadway, Phoenix, AZ 85043 |

The max amount of bars is 2 maybe 3 on a good day. We recently moved from 55th ave and mcdowell and I had way better reception. Within a hour of talking on the phone, it dropped my calls 3 times. The internet is slow. And on top of that through the day, its constantly network searching. My sister has cricket and that works like a champ.

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T-Mobile

1 Out of 5 (1 star) | 12st | Maryland Ave., Phoenix, AZ 85014 |

Only had T-Mobile for two weeks. Would cancel because calls to and from my house are dropped on a regular basis. Sometimes calls can't be made for 10 or 20 minutes. Will switch to Verizon once new phones are released.

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Verizon

5 Out of 5 (5 stars) | Phoenix, Phoenix, AZ 85012 |

Switched from Sprint and couldn't be happier. I have the Hybrid PRL code that keeps me on Alltels network until they merge the two networks because I am closer to the Alltel tower. Love Verizon so far! :) Much better then Sprint.

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Sprint

0 Out of 5 (0 stars) | 40th St. | Thunderbird, Phoenix, AZ 85028 |

... in and around Fry's grocery... I thought Verizon was bad - would take 3 calls for a 2 minute conversation. Sprint is worse! I can't even place a call. Two Blackberries in store - 8530 and 9650 (Curve and Bold) and both had -114 dBm. Went out to parking lot to make call and the signal went down to -122! I've never seen such horrid numbers. At my house, which Sprint said was their best coverage area, I get about -102 dBm and marginal coverage. Had to get the Airave and even it has issues. Sprint can't provide what they brag about. I'm sick of hearing about "most reliable 3G" and now 4G - they can't get basic coverage anywhere I go.

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