Roaming in central phoenix! Really! This has been going on for a while now. I have had voice mail where the phone never rang. I have had people try to call me where the phone never rang. I contact Sprint and tell them this problem and I feel like they know it and only pretend to try to solve the problem. I think the whole company from top to bottom is dishonest and they will tell you anything to get you to sign up or keep taking your money. I am so close to dumping these a-holes and burning the contract.Was this review helpful to you?
I was thinking of switching to T-Mobile to save money, but after talking to T-Mobile users, reading reviews and now reviewing this site and coverage areas... I am staying with Verizon, I love Verizon coverage, WORKS EVERY WHERE! Customer service has always been oustanding and the only place I have ever dropped a call is on the 51 just north of northern when going through the mountains..I am glad I researched comments, thanks everyone for posting, it really helped me make my decision;-)Was this review helpful to you?
We get very poor reception with Verizon. Phone constantly searching for a signal.Was this review helpful to you?
Sprint is spotty in this area (as it is in most areas of Phoenix). I do not receive good signal at my house and drop / do not receive calls multiple times per day. T-Mobile and Verizon both work fine in this area. Not sure about AT&TWas this review helpful to you?
Been with Sprint for several years and I'm not very happy with them anymore. I have a 4G phone and still not getting that type of service for it. They have been saying for a few years or more that they would get 4G and 4G LTE in the phoenix area. But has not happened and don't know if it ever will. Lots of times my reception is terrible and not clear enough especially when I'm at home. There is no excuse for this nonsense. I look forward towards going to another provider real soon. Many times my bars are 0-1, maybe 2 bars on occasion. Many areas away from my location the bars are more. What's up with this Sprint?Was this review helpful to you?
Very poor reception in my home with Sprint -- continually drops calls, conversations fade in and out. Was told when I started with Sprint that reception was good in my area and that they were upgrading the towers in my area; that was 1-1 / 2 years ago. From what I've read and been told, Sprint has been lying about their upgrades and switching to 4G for years. I have filed complaints with FCC and BBB but to no avail. Sprint is unwilling to admit responsibility for the lack of service and unwilling to provide any solution. Sprint continually maintains that my problems stem from my device which is an IPhone, although they can not explain, if it is my device, why it works elsewhere. When I originally went to the Sprint store to complain about my home service I was told by the the manager to "buy a new home."Was this review helpful to you?
I am a very experienced in mobile telephony technology and used to test mobile phones (on all major carriers) as well as variious networks for prominent online websites. In the past year, I have moved to the area from the midwest in the past year. While overall coverage in Phoenix is not as good in some other major metropolitan areas, I have found that calls and tests in the greater metropolitan area of Phoenix to be very good with AT&T. Data services on LTE work well when outdoors, but due LTE's frequency, data services can be mixed in indoors. HSPA(+) services work have better building penetration and work much better overall in the area. Using a variety of test methods, I have found AT&Ts signal overall to be quite good, with Verizon's coming in a close second and T-Mobiles to be quite good as well. My test set indicates rather poor performance for Sprint in certain areas and with poor data connectivity throughout the valley.Was this review helpful to you?
No data connection! Dropped calls! Sprint sent me an airave to help with my reception issues and still get no data! Phone keeps switching between 1x, 3G and extended! They told me that the tower by my house would be updated and up and running on 8 / 10 / 13, guess what? Never happened. Siri doesn't work anywhere . I keep getting, Siri not available, connect to internet! C'mon Sprint!Was this review helpful to you?
Can not make or take a call when in my home or standing outside. Sprint is not a good choice for this area.Was this review helpful to you?
I had switched to T Mobile from Verizon not really knowing how well the reception would be. Once I heard that 4G LTE was now available in the Phoenix area through T Mobile I decided to give it a try. Switching carriers was the best decision I made this year, my bill is half the price, and my reception with T Mobile was much better than it was with Verizon. The bars for my 4G LTE signal is one bar away from being full, and if I happen to be in an area where the signal might not be as strong then HSPA+ would kick in.Was this review helpful to you?