Coverage comments are submitted voluntarily by visitors around the Phoenix, AZ area.
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I rarely have less than 4 bars in my home, at work, or anywhere around Phoenix. Dropped calls happen, but happen rarely. Verizon's customer service is helpful. If you go over your monthly minutes, and dropped calls are a problem, they will issue credit once they review your call log.
Over all I have say that At&t / Cingular wireless service coverage is as good if not better than most or all the other cellular services in the Phoenix metro area, Yes There are some areas where I have little to no service. But No carrier has a complete 100% flawless blanket anywhere, with any of the current Technologies out there. I have had Sprint service With a Samsung flipfone because of work while at the same time having my AT&T wireless service. And dwould drop call just from tilting my head the wrong way and would have to use my personal phone to continue working. It seemed as thought if you looked at the Sprint phone the wrong way it would drop a call. I have noticed sence I have had to replace my phone several time due to the abuse that my phone endures each day, and have used Other phones from manufactures LG, Motorola, and currently have been using a NEC 525 while I am waiting to purchase a new Nokia directly from nokia. That with the other phones I do not get the same coverage in the same locations as that I did with the Nokia phones. If it were my guess if you look at the reviews of most of the people saying that they had Below Average, Poor, and No Reception, with At&t / Cingular / Tmobile GSM service a good majority of the complaints come from people who got the lowest priced if not Free give away phone at the time, and usually 7 out of 10 times they are Motorola phones. To add one last thing to back up my oppinion of the persons cell service directly being effected by the Phone its self, One of my previous roomates had Sprint service at the same time that I had Sprint service bacause of work He had a Nokia phone while I had the Samsung and he had significintly better coverage, to the point were we would both be on the a call at the same time and I would drop the call and have no reception whatso ever, and he would still be chatting away like nothing.
Using the old AT&T (now Cingular) TDMA network, I have many dropped calls in my house. Reception is good once outside. This phone worked well at my old place, but now I need to look at alternatives. Based on comments from friends, I don't believe that Cingular's GSM network in Phoenix is mature. I'm going to try Verizon.
I've had decent Verizon coverage in most areas I've been in the Phoenix Valley. I rarely have a call drop. It works well at home, as well. I switched to Verizon from Sprint two years ago, because of the sporadic coverage and larger number of dropped calls I had with Sprint.
The reception in my apt is nt very good. I have to move the phone around to get an evdo signal. However my wifes phone (Chocolate 8550) works great in here. Maybe its the phone but still should work.
I spent a week at the mentioned location, and the minute I turned off of 48th street into the location I was working, I lost all signal. I was not able to use my Cingular phone and had to forward all calls to a Verizon cell phone.
GSM cover in Phoenix is horriable at best. I have a V600 top of the line phone and the GSM service. All I can tak is about 10 minutes and then the call drops. This is not just once or twice a month, but every single call. I'm going back to Alltell and my free phone from them, I never had any trouble at alll with them. Stay away from ATT GSM.
I was an AT&T Wireless customer for over 5 years and was very happy with my service. Ever since Cingular merged with AT&T my service has declined greatly. I have virtually no service in the Central Phoenix area. Dropping calls is a way of life. If you are talking to another Cingular customer it is even worse! And every time I call the customer service reps give me a different answer. Everything from it's my phone (which I have had exchaged twice) to, it's because I am not a REAL Cingular Customer and still have an AT&T Phone (supposedly you have to transfer to Cingular Service to get better service) It doesn't appear anyone really knows. Myself along with my friends and family who have Cingular intend to switch to another carrier as soon as our contracks are up. So of the places I have experienced no service: along 7th ave between Osborn and Missouri / Central and Van Buren / I 10 at the Broadway Curve / I 10 and 40th St. / I10 and the 51 / 202 and 143