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I had zero reception inside my house until AT&T reluctantly told me about and subsequently sent me a free booster. The c.s. rep first told me, "I don't understand why you have no signal. Our map shows you're in a GREAT area." I told her I'd be happy to video my phone showing no bars inside my place then she put me on hold. When she came back, she told me this area qualifies for a free booster that plugs into my wireless internet. How quickly my "great area" dropped to the very bottom. Anyway, now I have 5 bars all the time but the booster sucks the life out of my phone in about 3 hours if I'm home and the phone isn't plugged in. I've left the house on several occasions only to find my phone's about 1 minute away from dying. Even though I've got a good signal now, I'm still thinking of switching to Verizon...

I only receive a maximum of two to three bars at any given time, but signal is poor at best as I always drop calls. Also calls are intermitent and spotty at best. Thinking of switching to Verizon.

Very poor coverage -- switching between 4G, edge, and no signal -- and constant dropped and missed calls. AT&T customer support sometimes say they are "upgrading" towers, but reception never improves. How can AT&T legally claim to have full coverage in this area when the service is practically unusable?

All three of us had iPhone 3G and 3Gs phones until June, then switched to iPhone 4s. The reception has been somewhat better with the iPhone 4, but barely, so it's not the phones. Outside I can get 1-2 bars and have a call last for a while. In my home, 0-1 bars and the calls drop in seconds. This is crazy. HOWEVER, today (10 / 13 / 2010) the AT&T rep I spoke to stated that a new tower being built a mile NW of our home is scheduled for activation on November 17th (they got the construction going before the FCC put the kabosh on new cell towers being built two months ago). We'll see... my guess is that it's somewhere around 44th and Thunderbird, but I'll have to drive around and hunt. I bought a MicroCell for in the home, and I can talk for almost 2 minutes before that drops calls. That technology is too new and too quirky, and besides, it's a band-aid to the real issue.

Calls drop at random when in the house. Is this going to improve or not? I love our iphones (4 phones in family). Should we stay with AT&T or switch? Please help!

One bar a good days, 0 on others. Indoor reception non-existent.

My phone shows that I have full 3G reception but lately I can only use apps that require internet intermittently (around 1-3 minutes of usage before the phone shows roaming) and can't use Safari for web browsing. Not sure if AT&T has become overloaded in the area or not but lately having all the features on the phone have become worthless because I can't use them. Traveled to OC the other day and had full use, so not my phone causing the problem. Is anyone else having problems with gaining access to the net?

I've had really good 3G reception - until yesterday. Lucky to get any bars now on 3G and Edge is less than reliable. Does anyone else notice a recent drop in coverage? Tried to email AT&T but that wasn't working either. Love the phone and rely on it, but can't rely on it the way it is right now.

I rarely get sufficient bars to complete a call from my home area. Moving outdoors does not make much difference. I might start out with 5 bars, but it quickly deteriorates to 0 and drops the call.

I get no reception at home and experience dropped calls everwhere I go. AT&T is almost non-existent in Scottsdale. What is UP with this place? From what I've read wireless serive is pathetic in all of AZ. It's as if we live in the "backwoods."

Poor call quality inside home. Cannot place calls from inside home, must go outside. Typically 2 out of 5 bars

I just moved to this area of Scottsdale and while my phone always says that I have 3-5 bars, I am constantly dropping calls. Once again... like most people... I love the phone, but AT&T's service is awful. I also have another AT&T phone that I use for work (HTC Tilt) which has actually even worse with dropped calls with supposed full signal. I actually travel around town for work every day and it's more or less the same across town. I would hope that there are good niches, but I sure haven't found them.

I have four phones with AT&T none of them get service in this area / Their map says good coverage and it is a 3 g network. my kids have to go up on the roof to get 1-2 bars so they can make calls from home.

Just purchased Iphone yesterday and I am SO sad. No reception

Calls drop in this area of South Scottsdale / North Tempe / West Mesa virtually every time. ATT says this is best 3G, but there is a dead spot with no coverage.

AT&T is awful in all of north scottsdale and north phoenix

At&t is terrible; at my condo I was lucky to get 1 bar, would have to use my wife's phone. Dropped calls in the 2 weeks I had it. I took it back and went back to verizon. It's a shame because I miss the iphone.

No 3G reception at all. Regular AT&T coverage between 0 and 1 bar. Missed and dropped calls regularly.

Found out after purchasing the iPhone that there's extremely spotty service at my house. This happened a year ago with Verizon and it was remedied, but we need AT&T to step it up now that lots of people have their service due to the iPhone.

Extremely spotty reception in this area with all carriers, not just AT&T. Sometimes I'll get full reception, sometimes no service in the exact same location in my home. Driving through the intersection of 76th and Thompson Peak will cause a dropped call no matter what.

No reception in my house. Can sometimes get it outside. We have 3 AT&T phones including a Blackberry. Two phones allow us to select manual service. If we switch to T-Mobile we get great service. But when we leave the house we lose all service until we switch back to AT&T. Sometimes it will switch to T-Mobile but not enough to depend on it. Blackberry doesn't have the option.

Living just north of the mentioned intersection, reception is spotty inside the house at best. Outside improves it of course, but barely until I am outside my condo complex entirely. Of the three phones mentioned used here, the Motorola v551 has the worst reception with normally only one bar (of four) inside, which I wasn't surprised at since my experience with Motorola products has been supportive of typically bad reception (among other things). The Samsung Sync is the only brand new phone, and I had hopes because of that, that it would perform admirably where the Motorola had failed. Unfortunately, though it's signal strength has been superior, it typically produces no more than two bars (of five) inside. Finally, the Nokia 3200b, being the oldest phone (and the one which when I have it out everyone invariably says, "That phone is ancient, you need a new phone!") produces the most bars usually (four of seven), something which was not unexpected, as this phone has always been superior in reception (not to mention call quality overall and battery life) to ANY other phone I have used or had the opportunity to test out. Having said that however, when I'm inside calls are almost a crap shoot to make sometimes. I'll dial a number and depending on the phone used and its software, I'll either be immediately rejected or it will simply "hang" while "dialing". I either have to move in the house or just try the call again. On the phones which tell me, it seems there is a "fight" going on between carriers in my area- the signals of the AT&T / Cingular towers are constantly vying with the signals from the T-Mobile towers, with usually the T-Mobile towers appearing to be slightly "stronger". According to the tower map on this site, it would appear that this is due my location being on the fringe of both carriers' signals. So the issue being with my location in relation to the towers, as once I'm in town more, everything is great with perfect signals and reception. I won't rail at AT&T for that, just kindly ask they add more towers out my way... LOL For the record, I have been with AT&T since they were AT&T (LOL) and since before that. While they certainly aren't the perfect carrier, over all these years, it seems to me that they have been the most reliable and dedicated service available. I have lived all over the west coast and the mid-west with service being basically the same great levels. Yes, I've had my problems with them occasionally, but compared to what I hear all my friends always say about Verizon, Sprint, T-Mobile, and Alltel, I'm glad I have stayed with them. No service is perfect and I have not had an issue yet that AT&T wasn't willing to solve in some way, or a bad enough problem to make me switch. My only real complaint is that I more than likely won't be able to keep my original plan forever (which is so much better than current ones)- they are trying like hell to get me to switch to a new plan, slowly dismantling their own ability to service mine (deactivating / reprogramming features or activating ones I can't access).

Cingular (ATT) is awful. When I call them, they blame it on Scottsdale. My question is, why does T-Mobile have new towers in our area, but Cingular cannot get them through Scottsdale. Bad excuse.

When I had Verizon, it was very poor. Cingular with the Razor phone is great in same location.

Service Drifts in and out. After quoting their coverage map that says I should have good coverage at my home ( which works about 20% of the time / and no 3G service) I filed serveral complaints and they finally told me to return the phone and find another carrier. Customer service had no explaination as to why service is so poor. Unable to speak to tech to trouble shoot. Poor service, poor follow up and no interest in improving service in this area. Avoid unless you love frustration.

Had to go outside of my home to get reception and even then I had to stand in one place or the call would be dropped. Do not recommend!

It is embarrassing how bad Cingular service (busness line) is from Pima north of the 101. I have little if no reception and when I do the quality is awful. My personal phone is a Samsung T629 on T-Mobile and in the same area is perfect.

Business made me switch from T-Mobile which was generally excellent in Phoenix and Scottsdale to Cingular, which is clearly not as good. Seems like Cingular shows bars but then has trouble connecting or drops. I am in industry and think issue is capacity (Cingular gets very bad as rush hour, etc). Most of my friends in telco business generally think that Verizon and T-Mobile are best in Phoenix and Scottsdale and that Sprint is clear worst. As for the complaints in North Scottsdale (North of 101, this is largely a function of Scottsdale's unwillingness to allow towers. The GSM carriers (Cingular and T-Mobile) seem to do better (just added a tower at Pima near Princess) but it is very ad hoc -- try a phone at your house first. I have friends that have zero bars at home which sucks.

No use of Cingular connection in this area No coverage at all

Intermittent reception, cannot use inside the home in McDowell Mountain Ranch.

I am on the "blue" (AT&T GSM) side of the singular network using a Nokia 6200... Depending on my foot-by-foot location I have three bars to no bars. I live east of the Pinnacle Peak and Pima intersection and I have only certian spots in my home that sustain intermittent reception. My wife has an Altel network (CDMA) subscription and a Motorola phone and she generally has much better coverage and less dropped calls thrpoughout the valley.

Cingular is worthless in the Rio Verde Foothills area east of 12x st. and only slightly better until you actually get to Pima Rd when heading west. With all of the development in the area it's sad that the largest carrier seems to have the worst coverage. T-Mobile does have some coverage in the area.

My calls get dropped from my Cingular LG wireless most often on Pima, (anywhere north of the 101 up to E. Cave Creek Rd.), as well as on Scottsdale, (from Thompson Peak up to Ashler Hills). Does anyone have coverage from Frank Loyd Wright or Bell going north on Scottsdale or Pima Rd. up to Cave Creek? I'd greatly appreciate knowing which company gives the most coverage in north Scottsdale and Cave Creek / Carefree so that I may get the correct phone from the best company immediately.

Had Sprint and reception was OK but customer service was horrible. Switched to Cingular to get better choices of Blackberry models and free Razors, but reception at home is terrible. Calling home from anywhere in the city is bad. Can't get voicemails often and calls come to voice-mail but not to the phone. Still in the 30-day window so may switch to Verizon as it seems to have the fewest problems coverage-wise.

Poor. Cingular was good for me in central phoenix (85006) and terriblef or me in Chandler and Scottsdale. Don't dare try driving and talking at the same time, you'll instigate numerous dropped calls.

Can someone verify the reception quality at Legends Trail ? I got horrible signals with Cingular in one of the homes at Legend Trails and calls kept dropping. Very frustrating. Is it just in Legends Trails or just as bad everywhere in Scottsdale ?

Works best on 2nd floor of house. Other than that, poor reception

I get the same poor reception using three different phones (Moto Razr V3, Blackberry 7100g, Samsung x370). Grayhawk: Can make and receive calls from some places but people usually say that I am cutting out. DC Ranch (Copper Ridge Schools): incoming calls go to voicemail - vmail indication does eventually make it to the phone. Can sometimes make calls but often time phone starts searching for signal. Also I can't stay on a call when driving on 101 N / S between 202 and Pima / Princess Dr. Calls drop at least twice every time.

I cannot get service in my home at all. I have to go outside and even then I sometimes cannot get service or my calls are dropped. I would not recommend their service to anyone. I can't wait for my contract to be up.

I haven't had one clear or strong phone call in the three days I've had the phone. My Samsung phone by Sprint got much better reception.

I have been using Cingular (old AT&T) service in the Phoenix metro area for 3 months now. I could not be happier! I have great service at my house at Tatum and Shea from the tower in the office complex across from the Gas station and Albertson's center. There will of course be areas where one provider works better than another, but for the places I need it the most, Cingular is great!