Both my husband and I have a contract with Sprint through 2009 and are considering changing because we have consistenly been frustrated with dropped calls or no reception at all in our home, outside on our back patio or in our driveway for almost 3 years (we've tried Alltel and that was only marginally better). The Sprint store at Arrowhead is the closest store that provides service / repair and they have not been helpful at all. And, 85388 IS a valid zip code (previously 85374).

Drop calls daily in my own home. I cannot hold a conversation in my kitchen!

dropped calls.

Best service I've receiving in a cell phone in a long time. I live in this area, but work in Tempe and I have yet to find a place where this phone will not work. Its the Helio service but I know it works on the Sprint Network.

Reception is really bad! I usually have from all bars to no bars and I don't even move. I don't recommend this carrier if you live in Surprise, AZ.

I get about 2-3 bars... ..on verizon, not bad I guess

We do not get any reception at our home, located in the Arizona Traditions community, which is about a 1 / 4 to 1 / 2 mile from the Willow Canyon HS tower. Outside the community our reception ranges from 2-5 bars, no matter where we are. Cingular cannot give us an explanation. We have even replaced our original phone.

In or outside my house half of the calls are dropped and the other half have missing words. If I move my head an inch, I lose the call.

I do not know why I have to pay for this sevice???

I love Verizon I always have good reception, I dont know what phones you ppl have.