Switched to Verizon and bought 5 phones for the family cuz everyone raved, but we get no reception if we stray 6 feet from my couch at the window. Had no reception problems with Alltel and TMobile. We have no home phone so this is a major problem - it will cause us to relocate. Oh yeah - Digitell told us that Verizon would let us out of our contract if we had poor reception at home. Not true. But not much of what they told us was.

My girlfriend and I got on a Cingular plan hoping to save minutes talking to each other. But, as we are quickly finding out, our conversations are cut short because of reception. She lives directly across the street from the Cingular store we went to and she never gets more than 2 bars, at most. I live 4 miles away from her and cannot talk on it in my house. In order for me to carry on a conversation for more than 2 minutes I have to go outside. I went to a friend's house in Arrowhead and had no reception at all the entire time. Not one bar. My girlfriend is extremely upset with this and support doesn't have much to say other than there are mountains around the valley that can cause interruptions. Hmmm... ..

VERY BAD CONNECTION, HAD TO RELOCATE TO USE MY CELL PHONE SINCE I COULDNT CANCEL IT AND HAVE TO USE IT... ... .

Several of my friends an I have Verizon phones and live in the same general area. Our calls SE of McClintock and Southern are constantly being dropped at our houses. Hardly can keep a call inside nearby Target. We all called Verizon and they claimed to have went to the area and found no problems. Obviously they did not look hard because we drop calls almost every single time in that area, especially within our homes.

Will be a phone call and as soon as I drive in that area, the call drops and I cannot get reception until I am well south of Elliott or just south of Guadalupe.

Had Qwest for 5 years loved the customer service hated the coverage. Dropped calls all the time. Missed half the calls that came in...

Have been an AT&T Customer for over 2 years with no problems. Recently upgraded my phone and jumped over to Cingular's GSM Network. Have had nothing but problems. Calls drops consistantly. I would not recommend Cingular in the greater Phoenix area.

Phone drops calls all the time in this area. T-Mobile and AT&T (pre-merger) worked better, but I can't port my number to either one of them.

My parents had cell phones with verizon since they merged with a company in the southwest. They never once had a problem. In my early teens I joined the verizon family, and haven't had any problems. I've been with Verizon for nearly 4 years now, and I love the service. I had friends and family who were with ATT and Sprint, and their service sucked! Lots of dead spots, and dropped calls. Verizon customer service is among the best! They are very friendly and always there to help (they have even been nice to reverse some fees a few times for me). Most of my friends go with Verizon, and not once have they complained about Verizon. I love their service and wouldn't switch to another provider!

I was told by Sprint PCS that I live in a dead zone because of papago butte, which is nearby. After a year or two of Sprint trying things like "RF Optimization" they have offered to let me out of my contract (got this new phone over a year ago to try and see if it made things better, signed a new contract to get it). Reception is worst between 68th St. and Scottsdale Rd. - gets decent once you cross east of Scottsdale Rd. and McKellips Rd.