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Reception is horrible in the hills. Very unreliable despite company claims that reception should be excellent.

our cell phone is being used for business for the last 7 years back in 2004 when we got the phone it was not perfect but acceptable for the last two years we have nothing but problems dropped calls all over town it got so bad we are looking to change service company when the present contract will expire. based on the towers looks like AT&T should have the best coverage. Remember the first TV commercial when the guy had a Verizon phone asking (can you hear me? then he steps forward and ask again how about now? steps forward again OK how about now? that should have raised a red flag right there. Verizon is a big fraud

I have to go outside to avoid dropped calls. 3G speeds are very slow, often below 200K, and often National Access instead of Broadband Access.

Poor reception. Dropped calls and scratchy sounds. I average 0 to 1 or 2 bars from my home. I noticed even on top of A Mountain I only get 4 bars out of 5 and Internet test was slow. Very dissatisfied after 11 months and will probably terminate contract early. I heard that AT&T gives better reception on the west side of Tucson but I am done with smartphones, small screens, slow Internet, additional charges to tether with miniscule GB restrictions. I'm calling BS and going back to Net 10 where I was happier.

Service for one year. Cell phones average 0-1 bars. Lots of dropped calls. Broadband service terrible. Usually weak Nat'l Access signal instead of EVDO. Download speeds average 100-150 kbps (12-18KBps).

I haven't had any problems with dropped calls in over 2 years. Before that it was only one or two per year at the most. A Service Rep told me many years ago, when I got my first cell phone, to always use the area code when making calls (even locally), and make sure people use your area code when calling you. It has to do with the way long distance calls are routed, compared to local calls. Everyone I have told this to has gotten better service than they did without using the area code for all calls. I even had a person email me and say they couldn't get me on my cell phone. I told him to try it with the area code, and sure enough the call came through. Hope this helps! It has proven to work for me and the friends I have told about this. Of course, if you have a plan that charges you for long distance, then it is going to be expensive because each call is logged as long distance.

I switched have had Verizon ever since they merged with Alltel. I can't remember having any dropped calls any where in the city. Maybe I don't travel around much. I did drive to Washington state (using I-10) a couple of years ago and only lost the signal a couple of times. No signal at my daughters house in Washington, but they lived in a dead spot that didn't receive signals no matter what service you had. I think Verizon is better than anything I've heard of or used.

Since mid 2010 call reception has dropped dramatically. Very often, incoming calls are missed completely; people say they have called repeatedly and we do not answer; there is absolutely no indication of incoming calls. Outgoing 0 bars, or 1 bar at most 2 bars IF held in a few spots around the house. It has become a real pain.

I have had Verizon for 8 years and have terrific reception. Maybe there was a dropped call once every year, or so, but I don't even recall for sure. I don't know why others in my same area have trouble.

I've been with Verizon a long time and reception used to be decent. As of a few months ago now, reception got very poor such that neighbors began asking eachother if folks were having problems. Verizon claimed it was doing some tower work but the situation has gotten so bad we sometimes save making calls until we gt into town. Constant dropped calls, very bad reception and quality. My wife has a New phone and it is no better. Verizon did SOMETHING out here that has really screwed service up. They say they didn't but the change from one week to the next was completely noticable, by many poeple. I am now looking at alternatives.

Have been a Verizon customer for 7 years. Dropped calls and poor quality has increased significantly since early 2010

No problems with Verizon but I'd sure like an iphone! Anyone in this area have an iphone with AT&T?

I can not count on reception that's good enough for a business call.

Never had any connection issues with Verizon anywhere in Tucson.

Never had a dropped call in this area, or any other area for that matter. Would recommend Verizon Wireless to everyone.

Can have some issues but I live in a stone building so it is a little to be expected. I could not get calls with my Sprint instinct or my ATT 3G I phone (worse ever) I am happy and my boyfriend has a Venus and is having great luck with that one as well

I seem to get good reception most places with Verizon, in Tucson and in the rest of the country. Good coverage but not many plan choices and expensive.

Verizon say they will work on it. Bought T-Mobile pay as you go phone($29.99) Motorola v195, 5 bars inside house. I'll reply if Verizon can help reception

I've been with Verizon for about 5 years now, and despite my disappointment with their slowness to adopt newer, cutting edge phones, their reception is outstanding all around town. I seldom have problems placing a call, and calls almost never drop. I've enjoyed a similar experience in nearly every U.S. city to which I've travelled. I've had T-mobile, AT&T(just when they switched to GSM), and Sprint here in Tucson, and they were all poor in comparison. My friends who currently have AT&T (for their i-Phones) and Sprint frequently complain about poor service. I've really wanted to get an i-Phone, but just can't bear to leave Verizon's service. The i-Phone technology is so cool, but is pretty worthless in the end if you can't make a call or connect to the Net.

Calls are continually dropped in the evening, but in the morning on the weekends they are not dropped. I am told that I am in a 'Dead' area. I am only 5.5 miles from the 3 Points Cell Tower.

I average 2-4 dropped calls per day. Coverage South of Skyline / Sunrise is erratic at best. Can go from 4 bars to none in one foot radius.

Verizon needs to turn it up a notch. Coverage is spotty and weak out here on the western edge. Nearest tower appears to be 4 miles away down by Silverbell near Grant

I hate Verizon for the lack of cell phone choices and cost of plans, but the coverage is excellent. Verizon has reception in places other carriers don't. I'm always in 5 bar territory no matter where I am in Tucson.

Constantly dropping calls when out and about and especially in the house and yard (front and back). Excuse from Verizon is that Oro Valley won't let them put up a tower tall enough to give good reception.

Must be outside to use (2 bars). New homes have foil insulating under roof to prevent the suns radiation from getting through, but also does a great job of blocking cell signals. Verizon has had very good customer service, but is unable to predict when a new tower will be installed. Will be sad to leave them.

I am using Verizon for 5 years. Good service almost everywhere in Tuscon. Few dropped calls. However, Verizon has a very limited list of coutries to which text messages can be sent. For those who are interested in this feature it may be a disadvantage, as it is for me... ...

I had good reception on Verizon throughout Picture Rocks, indoors and out, although there were several dead spots on Picture Rocks Road. Roommate had T-Mobile and it hardly worked indoors (1-story house).

I've been a customer for 15 years now (back when it was Airtouch Cellular and Verizon bought them out). My job requires me to travel around Tucson and Green Valley (and occasionally up to Phoenix). I'm literally on my phone all day long and have only dropped a call a handful of times. In conversations with all of our clients, they have patchy coverage with just about every other provider with many dropped calls. I'm very happy with Verizon's coverage!

Awesome reception around campus, along Speedway, Broadway, Campbell, Swan, etc... I get 2 or more bars everywhere I go, including my home (south of Grant at Campbell), which is a dead spot for just about every carrier. My parents live in Oro Valley (La Canada and Naranja) and my reception is perfect there as well. WAY TO GO, VERIZON!

I have to charge my phone twice a day because it is trying hard to pull in a signal

Verizon works great for us. I usually get 5 or 6 bars out of 7, even downstairs. I can't remember the last time I got dropped, and I'm all over town. Sometimes at work (metal framed building, deep inside the bowels thereof) I only get 2 or 3 bars (out of 7), but can still make and recieve calls! We got Verizon when we got here, and renewed after the first two-year ended. Then we fell for a come-on and switched to Sprint, and couldn't get more than 1 bar (out of 5 on a different phone) unless we went upstairs (then we sometimes got two bars). Needless to say, as soon as we could, we switched back! Never again!

I don't even remember the last time I had a dropped call or no service. I even get reception in Walmart now.

With Verizon usually 4 to 5 bars. Never had a dropped call here in SaddleBrooke. Used to have Cingular Motorola TDMA phone which worked OK from about Dec. 2003 until July 2005. Then the Cingular TDMA Network service deterioted badly and I switched to Verizon. No problems since! Cingular never offered to switch me to their GSM network, which, perhaps would have worked better. Their customer service was poor to non-existant.

Every service has dead spots as does Verizon, but it happens so infrequently that I am rarely affected. I use phone service as well as broadband service for my laptop. As a UA student, it is true that Verizon has a dead spot on campus. They are not perfect, but in my opinion, You can't beat Verizon in Tucson. Also, you should research phones before buying them. As a Verizon user, my buddy is sorry he didn't. I make calls where he can't all the time. It's a full package, one bad piece will prevent the call. Good phones aren't free or cheap, but expensive ones aren't full proof either. Do your due diligence!

I was disappointed with T-Mobile's poor reception in my house and in various areas in Tucson. I switched to Verizon three weeks ago and have yet to drop a call. I took a trip to Washington DC and my service was great there as well. If you're into EVDO service, that has not yet made it to Tucson, at least not my area. But for voice reception, Verizon is top notch in Tucson!

Much worse than I normally get from Vz. The reception was 1-4 bars depending on the terrain, but even with 3 or 4 bars dropped calls were common.

Reception is good inside house (Rita Ranch), much better that SPRINT. I do drop calls when driving up Houghton near Irvington all the way to Golf Links.

My wife was on Alltel and getting 2 bars while standing right next to me with 5 bars at home. Guess who switched to Verizon. ;-)

I just updated the PRL, and discovered that I have decent service up here now. I'm pleased.

I have had excellent service throughout Tucson. I have had Verizon for 5 months now and I can count the dropped calls on one hand. I used to have Alltel but everytime I went into the Safeway on Golflinks and Harrison my call would drop. I can talk all day on my Verizon phone now.

I can talk on my phone from Broadway / Pantano go east to Old Spanish Trail, continue past Del Lago, go South on Wentworth, East on the frontage road to Hwy. 83, to Sahuarita Rd and have PERFECT reception the whole way on the Verizon Phone(model V710). I am all over town daily here in Tucson-Verizon gives me near perfect reception all over. But keep this mind, I was with Cingualr before so anything seems to work better-probably even tin cans on a string!

Perfect reception here. Verizon is the best for Tucson Arizona by far, and the best nationwide. Don't choose anyone else, espc. T-mobile. They are the worst, espc. here in Tucson.

Usually 4-6 bars of reception throughout Skyline Bel Air.

I am very suprised reading the above entries. My Verizon rocks. Clear as a bell and I have never had any problems with reception on both ends of the line. I have had maybe one or two dropped calls since I have been here in the last six months. It doesn't matter where I am, whether inside the building at work, Tucson mall, or even at my home. I can make long distance calls and even walk throughout my house in some of the inner rooms. Don't know what to say but, when they say, "Here me now? Good" They are no kidding.

100% pure signal. Verizon is the best for the foothills area, and their service downtown is usually perfect as well. I've never seen "Roaming" on my phone in the 3 years that I've had Verizon, and I've traveled to Phoenix with it as well, and 100% reception. If your looking for cell phone service in AZ, get Verizon, and you will never look back.

I get only 1-2 bars around here with Verizon Wireless. I called tech support, and told them, so they are sending a team out to investigate the area. The tech guy told me there was a tower near by, so they need to investigate further. We'll see how it goes.

Poor reception in my home, calls drop in less than 15 seconds. Verizon service will also drop calls at random in Tucson, even with 5 bars of signal indicated on the phone.

Almost always drop calls near Kolb and Valencia. Also, can never get a decent signal in any of the malls.

My v120c continually drops calls no matter where I call from or to. It drops calls and fades in and out during conversation.