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Tucson, AZ Carrier Reviews & Coverage Maps


Rating
1. Verizon 3.2 star rating (3.2 stars | 63 Reviews)
2. Sprint 1.7 star rating (1.7 stars | 72 Reviews)
3. T-Mobile 1.5 star rating (1.5 stars | 61 Reviews)
4. AT&T 1.4 star rating (1.4 stars | 107 Reviews)

Total Coverage 2 star rating (2 stars | 352 Reviews)
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AT&T

1 Out of 5 (1 star) | 36th and Park, Tucson, AZ 85713 |

I hate cinglur had AT&T and then they change have no reseption at home. Have droped calles all the time everywhere.

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AT&T

1 Out of 5 (1 star) | Midvale Park Blvd. | Drexel, Tucson, AZ 85706 |

The coverage map on Cingular's website is not true in the Tucson Area. It is ashame that I can not use my phone in certain building or stores. Yet other carriers seem to work better.

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AT&T

1 Out of 5 (1 star) | All Over Tucson, Tucson, AZ 85746 |

All over Tucson is a bad area for The New AT&T aka "Cingular" wireless service. They know it, but seem not to care. The last time any upgrades to towers were made was a few years ago. When asking any customer service person they will tell you that they are putting up towers all over (but not in Arizona of course). If you ask them if they plan on upgrading there system here in Tucson they'll say of course hopefully by the end of the year. There now has been too many years and I'm still waiting. This service works great in my house but when I leave it the signal goes up and down. I don't drop calls because I can not make any. If you read Cingular News Press you'll read how much money is being spent elsewhere, but not here.

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Alltel

1 Out of 5 (1 star) | Snyder / Catalina Hwy., Tucson, AZ 85749 |

Both my wife's Nokia, and my LG phone experience pretty poor reception near our home (and the general area) in Saguaro Hills Estates, just north of Snyder, about a mile east of Catalina Highway. That said, Alltel's customer service has been great, and they've worked with me when I've exceeded my minutes, so I've continued to stay with them for 2+ years (compared to Verizon, who I had a horrible customer service / billing issue which almost made it to a collection agency!)

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Qwest

3 Out of 5 (3 stars) | Skyline | Alvernon, Tucson, AZ 85718 |

Qwest uses the Sprint network. Even with what appears to be a reasonable signal, I get dropped calls from inside the house. The audio quality is also poor, with short dropouts. I dont know how much of this is an issue with the system or the phone as it has no external antenna. I used to have perfect operation with the old AT&T TDMA system, but thats progress.

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Verizon

5 Out of 5 (5 stars) | Broadway | Pantano, Tucson, AZ 85710 |

I don't even remember the last time I had a dropped call or no service. I even get reception in Walmart now.

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AT&T

5 Out of 5 (5 stars) | Thorneydale | Overton / Shannon, Tucson, AZ 85742 |

Wow! I can't believe all the bad mouthing about Cingular. I have used Cingular for over two years without a problem. However, there are definitately a few dead spots (like Wal-Mart and Home Depot) where reception drops from 5 to 1 bar (sometimes zero). My wife has the exact same phone and she doesn't experience any dead areas at all. Even when we are standing side-by-side at the same location, her reception will be perfect where I cant make a call. Sounds like a phone problem to me and nothing to do with Cingular. In my home I always have five bars and I live in a steel frame house. Personally, I've used four different carriers over the years. Cingular is the only carrier out of the four where I have never had a dropped call. I like Cingular and love the rollover minutes.

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Verizon

4 Out of 5 (4 stars) | SaddleBrooke, Tucson, AZ 85739 |

With Verizon usually 4 to 5 bars. Never had a dropped call here in SaddleBrooke. Used to have Cingular Motorola TDMA phone which worked OK from about Dec. 2003 until July 2005. Then the Cingular TDMA Network service deterioted badly and I switched to Verizon. No problems since! Cingular never offered to switch me to their GSM network, which, perhaps would have worked better. Their customer service was poor to non-existant.

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AT&T

2 Out of 5 (2 stars) | Pima and Wilmot | Kolb Tanque Verde, Tucson, AZ 85712 |

Have had Cingular for years - it only gets worse - poor reception, dropped calls regularly on a daily basis - I will be switching services very soon. False advertising - fewest dropped calls - right... .

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AT&T

1 Out of 5 (1 star) | Drexel | Midvale, Tucson, AZ 85746 |

I know that you can get bad reception inside buildings, homes and blocked by mountans and hills but in this area there are hills about 7 miles away and I get crappy reception. The Cingular store which is nearby has great reception inside the store so I figured this area was excellent for service. Good thing I have 30 days to return this phone.

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AT&T

1 Out of 5 (1 star) | Midvale Park Rd. | Valencia Rd., Tucson, AZ 85746 |

At this intersection I may get between 2 through 3 bars but when I get home two blocks from this intersection the bars down to 1 or no service. The same happens inside the Walmart or Lowes near that intersections. There are no towers nearby and the closes one is near the airport which is about 6 miles away. The airport has 3 Cingular towers around it. About a mile and a half away there is a Cingular store (with great reception inside only) then drops once you leave. I have repeatly spoken to the customer service about the poor reception about this and they tell me that the area gets moderate coverage and there are no plans to put a tower or repeater nearby anytime soon. If you work or live in this area and have the same issues please voice your concerns. I have switched many phones so I know it is the cell sevice that is the problem.

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AT&T

1 Out of 5 (1 star) | Tucson, AZ, Tucson, AZ 85743 |

We kept Cingular when we moved from Washington state because we heard that they had better reception down in Tucson. NOT TRUE! Drops calls all over Tucson area and is not consistent on where it drops the calls. Sometimes I can call in an area but the next time... parked in the same parking lot... NO LUCK! Well we are finally fed up and despite our very low phone bill, I will be ecstatic to switch {and tell them so too... and anyone else who will listen!} The person who said that they sucked a certain non favorable body part was entirely in his right mind.

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AT&T

1 Out of 5 (1 star) | Broadway / Pantano | Pantano, Tucson, AZ 85710 |

We've experienced lots of dropped calls with Cingular. We recently moved to the Broadway / Pantano area and do not get good reception in or around our house. This was also a problem when we lived on the west side of town at Speedway / Silverbell. We called Cingular to see what they could do to help, but received no help. Now, we either have to pay to get out of the service plan, get a landline or upgrade to phones that may or may not work. Strange thing is that my sister (who is often at our house) has T-Mobile and never has dropped calls or poor reception.

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T-Mobile

5 Out of 5 (5 stars) | Oracle | River, Tucson, AZ 85704 |

I have never had a problem with T-Mobile unless I go into a Bookmans or Wal Mart... then the bars go down to 1 or 2, sometimes no reception at all.

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AT&T

1 Out of 5 (1 star) | Rita Ranch, Tucson, AZ 85747 |

We get 0 to 1 in the house. You have to go outside to get enough bars to send a text. And, you gotta get in the car and drive out to Valencia to get enough bars to make a call. Most of my daughter's friends can come to our house and use their Alltell and Cricket phones. This is very inconvenient for us. We were told in February that Cingular would be installing up to 100 towers in Tucson area by year end. From reading the posts on here about Cingular, I am thinking they lied. As soon as contract is up, I am dropping them. Tin cans with string work better than Cingular. As for their advertising, instead fo touting best results for not dropping calls, it should be "you can't drop a call that you never received." Maybe I should go in to advertising!?

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AT&T

1 Out of 5 (1 star) | Sun City Vistoso | Rancho Vistoso Blvd., Tucson, AZ 85737 |

Can't use my phone inside my house. 20 feet from house service is only in the OK category. I fired Alltel in favor of Cingular and in two months I'll do what most of my friend have done - switch to Verizon. Cingular and GSM is great in major metropolitan areas but!!

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AT&T

1 Out of 5 (1 star) | Swan / Sunrise (La Paloma), Tucson, AZ 85718 |

Driving in this area is truly a hassle. Cingular works in every other state with no problem.

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Cricket

3 Out of 5 (3 stars) | La Canada | Ina, Tucson, AZ 85704 |

My cricket phone is usually reliable, there is only two places I have trouble, In walk ins at resturants (most of us don't have to deal with that) and my house, not any other place on my street, just my house.

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T-Mobile

1 Out of 5 (1 star) | Sabino Canyon and Sunrise, Tucson, AZ 85750 |

Absolutely awful cell reception pretty much throughout the foothills and nearly non-useable at the house north of Sabino Canyon.

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AT&T

1 Out of 5 (1 star) | Ina | Chapala Dr., Tucson, AZ 85704 |

We get very poor reception inside our house and have to go out in the backyard to make calls. Long distance calls are the worst - they drop off after only a few minutes. It's a pity, since we are paying for national service but can't use it. Cingular customer service justs shrugs us off, saying there is very diverse coverage in our neighborhood.

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