Service for one year. Cell phones average 0-1 bars. Lots of dropped calls. Broadband service terrible. Usually weak Nat'l Access signal instead of EVDO. Download speeds average 100-150 kbps (12-18KBps).Was this review helpful to you?
Have had Sprint for approx. 11 years and overall, have had really good reception throughout Tucson and out of state as long I'm in a big city or intertate. I don't get any reception on Mt. Lemmon or farther outside of town on small roads. I have friends with Verizon who do get reception in Summerhaven and around the Mtn. Also dont get any reception on Snowbowl where T-Mobile and Verizon phones do. I have been pretty satisfied with Sprint even with this old phone and customer service has been fine to deal with over the phone. The Sprint store itself is very unhelpful but have had good luck with Sprint kiosks inside Park Place. If you have any problems with billing / phone, you are much better off calling into Sprint or trying an affiliate location. Sprint Corp store only wants to sell as they lose money spending time helping existing customers if a new customer walks out. I use to work for Sprint. Thinking about changing to Verizon as they have nice phones and seem to have a better coverage area but plan pricing is $60 more then what I have with Sprint family plan. Pretty hard to leave Sprint because I haven't had many major issues aside from a few coverage gaps. Clear as a whistle inside town though.Was this review helpful to you?
In the 3 years I lived in this location, I never managed to complete a call inside my house. I had to stand outside to talk on the phone - and even then I'd drop calls regularly. Awful, awful reception and it got worse when I "upgraded" to the iphone 3g from my dumb phone in 2009.Was this review helpful to you?
I haven't had any problems with dropped calls in over 2 years. Before that it was only one or two per year at the most. A Service Rep told me many years ago, when I got my first cell phone, to always use the area code when making calls (even locally), and make sure people use your area code when calling you. It has to do with the way long distance calls are routed, compared to local calls. Everyone I have told this to has gotten better service than they did without using the area code for all calls. I even had a person email me and say they couldn't get me on my cell phone. I told him to try it with the area code, and sure enough the call came through. Hope this helps! It has proven to work for me and the friends I have told about this. Of course, if you have a plan that charges you for long distance, then it is going to be expensive because each call is logged as long distance.Was this review helpful to you?
I visit family regularly in this area. For the past four years AT&T reception in the neighborhood has been nonexistent, and the family in town switched from AT&T to Verizon to get 3 bars of reception. I got a Verizon pay phone for the same reason. I visited again after Christmas 2010 and discovered a huge difference. Now I'm getting 3 to 5 bars consistently on AT&T -- 1 bar better than the Verizon coverage -- with the same phones. I suspect either AT&T lit up a new tower in the area or reoriented an existing one. I am now very happy with the AT&T service in this area. PS - I also compared AT&T and Verizon coverage along my trip, specifically from Las Vegas to Tucson. I discovered that the coverage areas and signal strengths are almost identical everywhere I checked, with the exception of south Tucson / Vail, and this has now apparently been addressed by AT&T.Was this review helpful to you?
located one block west of campbell, one block north of glenn. within apartment I get either SOS or the rare 1 bar. walking out into the middle of the street I get 1 bar at best. If I'm willing to drive to a "hotspot" it can improve all the way up to 5, sure. That's stupid. Totally defeats the point of having a mobile phone. My ancient Nokia never had these problems ever. Based on what I've read and how they've rated, it's the network not the users who is the problem, and I believe that constitutes a violation of the service contract. Time to see what my options are. Folks seem to like T-Mobile (in this area). Thank you for providing this resource to us. User feedback beats crappy corporate marketing any day of the week.Was this review helpful to you?
I switched have had Verizon ever since they merged with Alltel. I can't remember having any dropped calls any where in the city. Maybe I don't travel around much. I did drive to Washington state (using I-10) a couple of years ago and only lost the signal a couple of times. No signal at my daughters house in Washington, but they lived in a dead spot that didn't receive signals no matter what service you had. I think Verizon is better than anything I've heard of or used.Was this review helpful to you?
No phone reception 90% of the time in or out of the house. Sometimes 1 bar just long enough to make call or receive call, then drop it. Had flawless coverage in Colorado. Very disappointed. I can only make calls using my Vonage app. on my cable wireless at home. Strangely, I usually seem to have adequate data service, though slower than I am used to. Definitely in a black hole out here.Was this review helpful to you?
no reception in my house unless I use the MicroCell which I paid $250 to get reception in my house. Can't wait until Verizona gets the iphone.Was this review helpful to you?
Ok, so I had Nextel for years and it seemed to work very well for me. Then Last Christmas we switched to T-Mobile so it could be cheaper on a family plan... BIG MISTAKE! Yes, I love the blackberry, but I always have dropped calls. In my home it is impossible to make a call, so I installed a router (more money) so my blackberry can make calls via WIFI (of course my boyfriend doesn't have a WIFI capable phone with T-Mobile so this didn't help him one bit!). Anyway, after all of that I have dropped 5 phone calls today alone and couldn't connect a call when I tried 3 times. This is so frustrating as I was trying to conduct business. It is very disappointing because in Colorado Springs this past summer T-Mobile was amazing, fast speeds when searching the net or doing GPS, virtually NO dropped calls. Now here in Tucson, I wait 5 minutes for my phone to get my GPS info and another 1 minute to do my search. It is just ridiculous! I am thinking of going to Verizon because I hear it is pretty good in Tucson, (rated #2 compared to T-Mobile rated #4) but when I look up Colorado Springs for next summer 2011 it shows Verizon is 4th and T-Mobile is 1st, so it seems I would have those same problems with Verizon that I am having now with T-mobile. I just don't know what to do... I just want a phone to work, when I need to make / receive a call.Was this review helpful to you?