Wow! I can't believe all the bad mouthing about Cingular. I have used Cingular for over two years without a problem. However, there are definitately a few dead spots (like Wal-Mart and Home Depot) where reception drops from 5 to 1 bar (sometimes zero). My wife has the exact same phone and she doesn't experience any dead areas at all. Even when we are standing side-by-side at the same location, her reception will be perfect where I cant make a call. Sounds like a phone problem to me and nothing to do with Cingular. In my home I always have five bars and I live in a steel frame house. Personally, I've used four different carriers over the years. Cingular is the only carrier out of the four where I have never had a dropped call. I like Cingular and love the rollover minutes.

With Verizon usually 4 to 5 bars. Never had a dropped call here in SaddleBrooke. Used to have Cingular Motorola TDMA phone which worked OK from about Dec. 2003 until July 2005. Then the Cingular TDMA Network service deterioted badly and I switched to Verizon. No problems since! Cingular never offered to switch me to their GSM network, which, perhaps would have worked better. Their customer service was poor to non-existant.

Have had Cingular for years - it only gets worse - poor reception, dropped calls regularly on a daily basis - I will be switching services very soon. False advertising - fewest dropped calls - right... .

I know that you can get bad reception inside buildings, homes and blocked by mountans and hills but in this area there are hills about 7 miles away and I get crappy reception. The Cingular store which is nearby has great reception inside the store so I figured this area was excellent for service. Good thing I have 30 days to return this phone.

At this intersection I may get between 2 through 3 bars but when I get home two blocks from this intersection the bars down to 1 or no service. The same happens inside the Walmart or Lowes near that intersections. There are no towers nearby and the closes one is near the airport which is about 6 miles away. The airport has 3 Cingular towers around it. About a mile and a half away there is a Cingular store (with great reception inside only) then drops once you leave. I have repeatly spoken to the customer service about the poor reception about this and they tell me that the area gets moderate coverage and there are no plans to put a tower or repeater nearby anytime soon. If you work or live in this area and have the same issues please voice your concerns. I have switched many phones so I know it is the cell sevice that is the problem.

We kept Cingular when we moved from Washington state because we heard that they had better reception down in Tucson. NOT TRUE! Drops calls all over Tucson area and is not consistent on where it drops the calls. Sometimes I can call in an area but the next time... parked in the same parking lot... NO LUCK! Well we are finally fed up and despite our very low phone bill, I will be ecstatic to switch {and tell them so too... and anyone else who will listen!} The person who said that they sucked a certain non favorable body part was entirely in his right mind.

We've experienced lots of dropped calls with Cingular. We recently moved to the Broadway / Pantano area and do not get good reception in or around our house. This was also a problem when we lived on the west side of town at Speedway / Silverbell. We called Cingular to see what they could do to help, but received no help. Now, we either have to pay to get out of the service plan, get a landline or upgrade to phones that may or may not work. Strange thing is that my sister (who is often at our house) has T-Mobile and never has dropped calls or poor reception.

I have never had a problem with T-Mobile unless I go into a Bookmans or Wal Mart... then the bars go down to 1 or 2, sometimes no reception at all.

We get 0 to 1 in the house. You have to go outside to get enough bars to send a text. And, you gotta get in the car and drive out to Valencia to get enough bars to make a call. Most of my daughter's friends can come to our house and use their Alltell and Cricket phones. This is very inconvenient for us. We were told in February that Cingular would be installing up to 100 towers in Tucson area by year end. From reading the posts on here about Cingular, I am thinking they lied. As soon as contract is up, I am dropping them. Tin cans with string work better than Cingular. As for their advertising, instead fo touting best results for not dropping calls, it should be "you can't drop a call that you never received." Maybe I should go in to advertising!?

Can't use my phone inside my house. 20 feet from house service is only in the OK category. I fired Alltel in favor of Cingular and in two months I'll do what most of my friend have done - switch to Verizon. Cingular and GSM is great in major metropolitan areas but!!

Best service I've experienced (so far)...

Driving in this area is truly a hassle. Cingular works in every other state with no problem.

My cricket phone is usually reliable, there is only two places I have trouble, In walk ins at resturants (most of us don't have to deal with that) and my house, not any other place on my street, just my house.

Absolutely awful cell reception pretty much throughout the foothills and nearly non-useable at the house north of Sabino Canyon.

We get very poor reception inside our house and have to go out in the backyard to make calls. Long distance calls are the worst - they drop off after only a few minutes. It's a pity, since we are paying for national service but can't use it. Cingular customer service justs shrugs us off, saying there is very diverse coverage in our neighborhood.

I lose connection at every intersection in Tucson

Cingular (AKA ATT) has the worst reception in the UA area I have ever experienced. Calls are consistantly dropped on Campbell between Grant and I-10 on both mine and my wifes (Brand new phones). Cingular lost my buisness to Verizon when three calls to their "TECH" line resulted in substandard explinations for such poor reception. I honestly had better reception on my analog phone in the early 90's! Cingular really needs to get their act together.

This is my second phone with T-Mobile and it seems that the reception has gotten worse. I drop calls in my house all the time. I like to move around while I'm talking, but I cant do that because the other person says I cut in and out. Even outside, I have to walk away from my house or stay in one spot. I've told T-Mobile this twice and they suggested removing the battery while it was on... ..that didnt work. I thought it was the phone until I read all the previous comments.

Don't know what good this does, I can only hope Cingular executives read this. If there was a better alternative, I might switch. Service north of Sunrise along Craycroft / Kolb... forgetaboutit! No service along Sunrise west of Craycroft until Swan. Dropped calls consistently along Orange Grove around Orange Grove Middle School and east of 1st Ave. Barely any coverage on 1st Ave from Orange Grove south to River Road. Broadway Blvd! HORRIBLE coverage! Cingular needs to get busy and put up repeaters and towers around town NOW! Maybe a class action suit would get Cingular's attention!?

Every service has dead spots as does Verizon, but it happens so infrequently that I am rarely affected. I use phone service as well as broadband service for my laptop. As a UA student, it is true that Verizon has a dead spot on campus. They are not perfect, but in my opinion, You can't beat Verizon in Tucson. Also, you should research phones before buying them. As a Verizon user, my buddy is sorry he didn't. I make calls where he can't all the time. It's a full package, one bad piece will prevent the call. Good phones aren't free or cheap, but expensive ones aren't full proof either. Do your due diligence!