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I upgraded my phone because Verizon told me it would help the reception problems. I suffered thru the rude customer service at the Verizon store at Bruceville and Laguna, and that was the manager, brought my new phone home only to have the same problems. Anywhere I am in my home or the front or back yard every conversation has dead spots with no voice. As soon as my contract is up I'm going shopping.

I've been thru several phones at Verizon. No matter which phone you get, if you're in a radio wave dead area, nothing much helps except a signal extender. As explained to me, the tower transmitters are "aimed" in a direction to give as much cell coverage to the most people possible. If you're in an area that doesn't have an transmitter pointed your way, you're out of luck until they either build another tower or re-aim the transmitters. They have it figured out which way works best for most of the people and the others just have to suffer thru lousy reception. I get either one bar or no bars, and have to stand near the sliding glass door to get decent reception without intermittent swatches of conversation. I also have the person I'm talking to call me on the hardline house phone. Verizon doesn't plan to re-direct transmitters for a couple years and there's been too much controversy over putting in cell towers... even those that look like trees. Folks who happen to get good reception are happy... .those of us who don't have very few options. Clearwire may solve some of this, but it's too soon to tell.

3-5 bars on all three cell phones we have at home and hardly any dropped calls.

Verizon has been fabulous. Very good reception and wonderful customer support. Switched from Nextel because of no reception and constantly dropped calls.

I just switched from Cingular to Verizon because I never could get a decent signal. Now I have 4 bars to 5. Nextel did not get a decent signal either.

Verizon is the only provider who has perfect reception South of Elk Grove Blvd. and between Fire Poppy and Franklin. Surewest is good to, all other carriers are bad to horrible. Going to try Sprint again though soon.