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Though my phone often shows that it has 1-3 bars, the second you try to place a call, it immediately drops to 0. Also, when I try to test it by receiving a call, it doesn't. Though sometimes (rarely) enough of a signal gets through to see that I have a message. Worst of all, often when people try to call me they hear 10-15 seconds of dead silence (no indication of ringing) before my voicemail kicks in. Sprint insists that it is a carrier problem, not theirs.