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Very poor service on heavy traffic days suggests the overall AT&T infrastructure is inadequate for the abundance of smart phones now in use. AT&T loves to sell the fancy equipment and data plans but cannot service the additional bandwidth demand caused by such use. Hmmmm...

Same problem as those on heathercliff terrible reception have to stand in a 3 foot sq. area of my home or go outside to talk. Along p.c.h. numerous drop spots. Will check out Sprint and Verizon but not optimistic about any providers service...

AT&T (attempt to talk) in Malibu is terrible. Drops everywhere, bad service on Point Dume, Zuma, non up Coral Cyn. Terrible. Oh, and not limited to Malibu, I drop calls driving down the 101 and the 10 too - in the middle of the city. Constantly bad! So... Waited and waited for Sprint to release their iphone 4s. Just pre-ordered Sprint iphone and waiting for it to be shipped... now we'll see... Many of my friends have Sprint in Malibu and it works well, hopefully Sprint will work well on the iphone 4S in Malibu too.

ATT - stands for "Attempt to Call" Really terrible service in Malibu. We only have ATT because of the Iphone, will switch to Sprint immediately when they get iPhone. Friends have Sprint and their phones always work in Malibu. My ATT has no reception from Heathercliff at Pavilionsto Kanan, along PCH, drops all throughout PCH to Santa Monica and when it does work, it's bad. Up Kanan is touch and go, drop 3-4 times to the 101. Corral Cyn, nothing, no reception at all. ATT finally gave me a booster (Microcell) for my house in PTC, free because we couldn't use the iPhones at home. If you live anywhere near Point Dume stay away from ATT.

Seriously, do something. no reception in my office! not leaving Malibu but will most likley leave to Sprint

I live in Malibu Park where there's virtually no reception. That means I can't even send or receive text messages. There is also usually no reception at the shopping center on Point Dume and on PCH in that area, between Kanan Dume Rd. and Busch Dr. If it wasn't for the iPhone, AT&T would have lost my whole family plan.

Reception with ATT is terrible. I was a customer for 14 years. Service has not improved, in fact it has gotten to the point where every call of mine is dropped. There are at least 5 dead spots. Now, I'm going to sprint.

I live in Malibu ands travel the PCH often. The reception is horrific. I am certain to get cut off three or four times between Las Flores Canyon Rd. and the McClure tunnel. Even on the Ten or downtown it will drop calls frequently.