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I have had an issue with Sprint service since I have been here... but at one point they were considered the best option for getting reception in Malibu... but it's never been consistent. Three days ago one of their towers "needed repair". I haven't had phone service since, even though I was told the issue was fixed. I called tech support after driving to another area and using someone's house phone..they checked my phone signal, etc... my phone is fine. They have no explanation or solution, so after countless calls and attempts to fix this..they just said "sorry". I'm outta here Sprint and taking my numbers with me!

I want to get a new phone but my choice is dictated by strength of signal so that limits me to Sprint. Too bad because I really like Apple's iPhone 4 which gets ZERO reception at my house.

Seriously, do something. no reception in my office! not leaving Malibu but will most likley leave to Sprint

I live in Malibu Park where there's virtually no reception. That means I can't even send or receive text messages. There is also usually no reception at the shopping center on Point Dume and on PCH in that area, between Kanan Dume Rd. and Busch Dr. If it wasn't for the iPhone, AT&T would have lost my whole family plan.

I get little recpetion, calls are often dropped or cannot be placed, internet browsing rarely works, cannot send emails unless I position the phone in specific part of the house. Call quality is absolutely terrible, at best, people say it sounds like I'm speaking from inside a tin can, at worst they can barely hear what I'm saying. This is not an issue with the phone as I've had Verizon send me a number of replacements. I even bought their network extender, which did not help and was a waste of money.

Reception with ATT is terrible. I was a customer for 14 years. Service has not improved, in fact it has gotten to the point where every call of mine is dropped. There are at least 5 dead spots. Now, I'm going to sprint.

if I stand down at the road I get a signal. as soon as I step foot up the canyon my calls are dropped or I get no signal.

The ONLY phone that works in my home is SPRINT. Been that way for the past 8 years. ATT folks have to go outside to the driveway to make calls. Sometimes, I'm glad when they go out.

Works only in my bedroom. Poor at 4.45PM to 6PM. Castro Peak overloaded at prime time. I use a cell to TELCO adapter to make it my only home phone.

Reception is "fair" at best at PCH and Coastline. As you go up Coastline into the Mesa, it'll drop the call (or not be able to place one) about 1 / 8th of a mile up. Reception on the mesa is terrible. You need to be outside with a line of sight of Santa Monica area to make a call -- and even then it takes 5-6 tries to get a call out.