For years had the worse reception with ATT and a customer for 18 years. Last year ATT provided me a micro-cell antennae which I plug into my wifi router... VOILA! 4 to 5 bars all the time, reception and quality has improved 100%. I was informed about these from the ATT store as the Customer Service people won't tell you about them... they sell them, but if you insist on them providing one because of thebad quality of service in your area,. they will send you one freeWas this review helpful to you?
We have a 2nd home in Palm Springs. I can make inside calls except the caller can never hear me. My phone rarely rings when I'm in the house so most calls go to voicemail. Outside, I have one additional bar so calls from there can be hit and miss at best. We have complained to AT&T without any resolution. Since we are only here a few months per year, we only have our cell phones. The service really sucks. At our home in Alaska we get great service. When Verizon moves into our Alaska area - good bye AT&T!Was this review helpful to you?
Four years always have at least 4 bars or more, never a complete outage. The local T-Mobile store is always helpful when I had questions or shopping.Was this review helpful to you?
Extremely poor reception from ATT and abysmal, incompetent customer service. Their solution is to install wifi and buy a box called a Microcell. Unfortunately, this device only has a 35 foot radius and does not work with iPhones.Was this review helpful to you?
iphone 5 user, 1-2 bars in the house, more outside. Always dropping calls, extremely poor reception..LTE only appeared 2 times over the past year. Have been with Cingular / ATT for almost 20 years and have a great plan, hate to leave them but... .Was this review helpful to you?
Beware of verizons so called 4 g. sSigned a 2 year CON-tract. Verizon phone dosent work properly, constantly dropping calls. numerous replacements. Now they want me to Sign Another New 2 year contract, saying this upgrade will be better. Screw me once shame on you, screw me THREE TIMES! shame on me...Was this review helpful to you?
Have the only one, and trying to use it, loosing signal and receiving messages with delayWas this review helpful to you?
Reception is terrible, constantly switching between modes: no reception, 3g or LTE. Takes forever!Was this review helpful to you?
Usually one bar while inside, two bars when outside. Inside or outside, have always been able to make outgoing calls, BUT incoming calls are hit / miss. 80% of the time, my phone does not ring, rather, the caller is directed to my voice mail. Then, a few minutes later, my phone alerts me that I have voice mail. Very frustrating. I will be switching carriers ASAP.Was this review helpful to you?
Verizon launched it's LTE service in the Palm Springs area in October, 2012. ATT is as slow as molasses in getting anything upgraded on the west coast especially southern California. I sat with ATT after nearly 20 years as they have individual plans which suit me and my mobile service needs; Verizon doesn't have them anymore and it's about $30.00 cheaper with ATT.Was this review helpful to you?