Service is really bad, in fact their is no service.

I have been living here for the last 6 years and never had a problem with reception till a month ago... .this really sucks,once I get close to my building my phone goes off and in the house is worse no reception apart from one spot of my room where I get 1bar and I can not move if I am lucky even to talk on the phone for a minute... .my internet stopped working too,at the same time... ..i have called T-Mobile several times and visited their store but nothing seems to happen, I have to walk away from my building in order to use my phone,this is so annoying, I am in a contract and cant wait to move to another carrier

When my family moved to Washington and Lake, my phone went from having somewhat good reception to what reception. Almost every minute, there is no reception, it says searching for signal. Same thing happens when I am inside a building at PCC. I bet t-shit is happy with their lack of reception in this area.

Reception sucks in this area I hate it

ATT reception is horrible everywhere in Pasadena. I get drop calls everyday and it takes me several time whenever I dial a number. I am switching as soon as my contract is over. Customer service is bad as well...

Reception is terrible anywhere within a mile of this intersection. I need a land line so I can make calls from my house.

no reception at all! can't make and receive phone calls inside. no data coverage either. frequent no service data coverage. stay away from att...

2 blocks from a major hospital, and it is terrible. I must stand in the doorway of this 2nd floor condo, or there is no signal. ZERO! Time to get off AT&T. The early termination is better than 2 years more of of $$ for nothing.

Really bad or No reception. Very dissatisfied with ATT coverage in this location.

First, I can't really complain about the poor reception in my house. My place is really old, so it's lath and plaster with 'chicken-wire'- meaning it's a Faraday cage, little to no signal gets through those walls and that'll be true for most cell companies. Oh well. But AT&T really stinks. They're customer service is junk. I like the iPhone in general, but it isn't nearly as good as some of the Android phones my friends have, especially Google Maps navigation. And I am really tired of seeing 'No service' or dropping calls! I travel a lot. Back when I had T-Mobile, I could reliably work in Europe and it didn't cost me much more than at home. With AT&T, I don't dare use it internationally without setting a lot of money aside! But even closer to home, I use my phone for travel: navigation, Pandora, messaging. Since I do that so much more now, I'm wondering if going back to T-Mobile would be such a good idea. My experience up to a couple years ago was that they were great in the urban environment, but rarely worked out in the sticks (picture the area between baker, CA and Pahrump, NV). I have a couple more (tiresome) months with AT&T. I'll be using that time to decide between T-Mobile and Verizon, maybe other options. Goodbye AT&T! And goodbye iPhone!

Earlier this year, AT&T officials said a new tower should come on line in December that would improve the signal in this area. Does anyone have any information on the status of the tower? There is no phone service in this area.

very bad reception in this area

We had quite OK coverage until a few weeks ago. Now the signal is consistently bad or missing all together. Did a tower fail or something?

I have had Sprint coverage for 11 years, and have never had any problems with coverage. This is the best model I have ever had. Would never change from Sprint.

My reception is non existent. I called Sprint 3 times and complained and they told me several stories like, there is a tower out and it will take 3 days to fix... there are 6 outages in your area and they are working on them, blah blah blah. Finally, they sent me this devise called the Airaive that is supposed to pick up a GPS signal so you can use your cell phone in the house. It works most of the time, but not all of the time... until you walk out the front door, or the side door, or the back door. It literally just drops the call. I called again and this time they offered to waive my early termination fee so I can go to a different carrier. I think Verizon is the best bet from what i've read so far.

I'm lucky to get one bar. Usually my phone says "searching." Love the iPhone device but it sure would be nice if the PHONE part worked. Based on reviews here I know I will switch to T-Mobile or verizon. I'll keep the iPhone to be my email getter and ipod (on my wan at home). Guess I'm moving to Droid for my next device.

Horrible, horrible, HORRIBLE! No reception at home, and had to file a complaint with the BBB after they refused to help in any way. The worst company ever!

In my apartment I have fair reception in my living room but no reception in my kitchen or bathroom.

I live and work in a three story building with many windows. I have so much problem with my reception that I'm finally switching to Verizon. I called and called AT&T CS and each time there is a different story! Many tell me there is a new cell site coming up in your area and so on, but been in the same location for over 3 years and nothing has changed my wife has a Verizon bb and it even work in our subterranean concrete garage.

Reception full of static. Often hear an echo of my own voice so loud I can't hear the person I called. Often have people telling me they can't hear me. This is on a business cell. On my personal one, which is Nextel phone with T-Mobile carrier, reception quality is fine.