I have been a Verizon customer for years. I switched off an old phone this last week to a new iPhone 7. The reception is horrible so far and gotten worse. I just got an iPhone 7 with Verizon and I have had dropped calls, people telling me they can not hear me and one bar most times (which is really no bars) since texts are slow, email horrendous, and phone service with this phone now terrible. A portion of coverage is the quality of the phone and a portion is the signal strength of the provider. Verizon and iPhone 7 in 95864 is horrible.Was this review helpful to you?
I don't know all the technical stuff, but I do know that my reception is a lot slower and weaker in this area than it was near 17th and G Streets. I'm not happy since right now I use my hot spot to tether my tablet. I've been with Metro since 2005 and feeling kind of let down right now.Was this review helpful to you?
... .so down the street the from the AT&T building and I barely get 2 bars in my house... .. Seriously wtf... ..downtown sacramento3 blocks from your big building covered in equipment... .and I get 2 bars. Screw that. As soon as this term is up. Bye Felicia, so tired of crap service.Was this review helpful to you?
All calls drop or experience significant breaking up. Can never complete a single call that doesn't experience some issue with the quality. Even outside the Sacramento area, my friends on AT&T and other networks consistently have better reception in more areas than America's so-called "largest, most reliable" network. I'm tired of hearing the words, "you're breaking up" on the other end of the phone call, so Verizon, after more than a decade of service, WE'RE breaking up. Goodbye.Was this review helpful to you?
At home my coverage is 1-3 bars. Very spotty. At work, I get 0-1 bar, it takes forever to send a text. My battery dies every day as it searches for a signal. I have had Verizon for 20 yrs, never issues until now. Coverage in Sacramento is terrible. Coverage is spotty in Tahoe too..Was this review helpful to you?
In the kitchen we have 0 bars - in the bedroom 50' away we have1 bar - AT&T sucks! Landline for Network drops off almost daily and 2.1 Kb would be lightening fast from our usual speed - this with a $200+ router upgrade (we purchased) at AT&T's recommendation! Can't tell you exactly how many service calls from various AT&T departments we've had over the years but we're done. Obviously we are in a Black Hole! Even Best Buy could not locate a signal from anyone for our address. Switching ASAP to Comcast for network and shopping for cell carrier.Was this review helpful to you?
There is barely any service in the office building I work in. Sending texts can take minutes and I only get 1 bar, If I am luckly I can get two bars. Forget about trying to search for anything on the web. I have to turn off my WI Fi, since it is eating up my battery trying to find a good signal.Was this review helpful to you?
Most of the time I can get one bar or service with no bars but the amount of time I look at my phone and have no service is scary. I often drop calls before it's even connected. Ever since the merger with T-Mobile, MetroPCS is useless with any phone.Was this review helpful to you?
Poor reception at my home at 15th and T. Not acceptable considering I'm within the grid downtown. I believe there is also a bandwidth issue as there are also drops during peak usage.When my contract is up, I'm swithching back to AT&T.Was this review helpful to you?
How they have declined with TMobile at the helm. Had Metro for 10+ years after initial year they were great and cheap. Forced upgrade by TMobile and switching from cdma to gsm or vice versa i'm constantly lacking signal it seems like anywhere. I use the apps for uber and lyft which I had no problem before T-Mobile now I constantly get network errors and miss calls which cost me money. I have to pay $30 more a month to get data speed that I had before and it still inferior. TMobile and Metro SUCK. I've been trying to find another carrier that is dependable but even people that I ask that has Verizon say the same problems affect them and they used to be the best. Amazing how in America you can't find a decent cell phone carrier and the last affordable one jsut went like all the others. I get better signal in the Philipines.Was this review helpful to you?