Verizon rocks though they screwed my friend in one of their stores but their excellent customer service / support by phone let us undue much of the damage by buying out of the contract with a penalty fee We will be saving money in 3 months At the end of the day I have had AT&T expensive and unacceptable service in San Diego unless using a mini cell booster at home No stars awful and expensive TMobile just satisfactory but horrible scamming customer service with high pressure tactics and fake nice reps They disconnected all their corporate phone numbers so if something goes wrong and you need to escalate an issue you are stuck with their horrible service The good news is Verizon is meeting T mobiles prices Domestically and they are significantly better then T mobile performance wise just stay away from bundled services. Otherwise you will never get the lowest price for your phone service that's where they make their killing 3 Stars Verizon in San Diego the best because all the others suck so much worse Next year I will test Verizon in Europe and AustraliaWas this review helpful to you?
My girlfriend talked me into going with T-Mobile on her plan, which we now call T-Imaginary, because if it rains or there is a lot of wind, T-Imaginary doesn't work and rarely works when the sun is shining. When we complained about our spotty service, the manager at the Balboa T-Mobile office near Genessee talked us into getting a landline with unlimited long distance for when our T-Mobile cell phones have no service. We signed a 2-year contract and the land line never ever worked. We'd go into the Balboa Office and they'd tell us to call their customer service. We'd call customer service and they'd tell us to go into the store. This went on for 2 years and we paid our bill for the non-working land line every month for 2 years. When we moved T-Mobile charged a $200 disconnect fee for the land line that had never worked and the asst store manager later told me that a lot of people had the same problem because of a bad coding sequence in our area. The store manager referred our case to the VP in charge of So Cal and he said that we should have called customer service, which we did and they referred us to the store every time we'd called. We'd go into the store and they'd again refer us to the customer service 800 line, who would refer us right back to the Balboa office. We did have AT&T come out and verify our lines were working, when T-Mobile said that this must be our problem. We ended going with AT&T, while still paying for T-mobiles non-working service, so the land lines definitely worked. T-Mobile was happy to bill us for these two years, because we'd signed their 2-year contract, but never actually got phone service from T-Mobile. T-Mobile uses the store-customer service back to store service run around game to keep from ever having to do any price adjustments or getting your service to actually work. T-Mobile is the most dishonest company in America, and has the worst reception and customer service in San Diego or any where on the east coast or southern US (that we have visited). Horrible! Not even deserving of 1 star! Straight Talk with Verizon, Sprint and Cricket are all better than T-Mobile :(Was this review helpful to you?
Call failed happens all the time! Terrible!Was this review helpful to you?
I have no service at the Ocean view hill school, no service on the 1300 block of Sea Reef drive, Del sol Blvd.the school cross street,Was this review helpful to you?
very spotty receptionWas this review helpful to you?
Verizon spotted lay works with my s5 phone at work in old town. Does not work at all right now in point loma. sUCKSWas this review helpful to you?
- dropped calls - 2 signal bars most at best - ATT claims having issues in the area - to be fixedWas this review helpful to you?
Even the MCell can't find AT&T here!Was this review helpful to you?
Absolutely no access to data between 630am until almost 5pm. Terrible terrible Terrible!Was this review helpful to you?
have 4g htc m7 and many dropped call poor if any reception; slow slow data connection; slow slow if any internet; many time outs very frustrated with the new cricket wireless networkWas this review helpful to you?