The WORST SERVICE EVER. I have spotty coverage, the phone switches between 3G, Edge and G and I constantly drop calls... inside and even outside! I can walk 2 blocks up to Market and get a perfect 3G signal, and walk 2 blocks to Valencia and get a perfect Edge signal (even though the service is still spotty-at least it is consistent). However, in Dolores Mission... weak coverage. Per ATT Tech support, it is a weak coverage area and they plan to build a tower at 16th and Guerrero... but no idea when. My roommate has Sprint and can talk in the basement. I on the other hand, standing in the bay window or walking down the street, can watch my signal go from full bars to 1 bar and so on and so on. Their techinal support is lacking also and from other posts on here, see I am not the only one. I am going to Spring.

All other services work in my building - Only Iphone users have trouble - can't receive or send.

Very bad reception all around the city.

Terrible AT&T service. Have had a long battle with AT&T over the service here. Essentially on the Shrader block between Hayes and Fell there is little serive on the north end of the street. In my home we have maybe 1 bar. Calls can make it in about 1 / 4 of the time, and maybe some texts. We have tried 5 kinds of phones, iPhone, feature phones, Windows phones, Androids, all have the same issues. This is not a hardware issue, its a service issue. I got 2 microCells and they only marginally helped. After much escalation and a BBB complaint, they finally agreed to terminate my contract sans ETF since there is nothing they can do to fix the issue.

Things were okay until AT&T started replacing almost all of their Edge towers with 3G towers. My phone is too old to use with 3G. Additionally, just about everyone I know on AT&T has HORRIBLE reception near the ballpark and in SOMA.

Reception has been bad within the last week. down 1-2 bars, no service in some rooms of my apt. (Laurel Village). What gives?

It's been really poor reception for the past week. Call quality was never like this until recently. Getting ready to throw my phone out the window. Anyone else having this problem?

Zero

We had to BUY an AT&T "Micro-Cell". With that, my wife can get calls, but if she moves to the back of the house, they are dropped. >_<

Last several month, reception on this area went very bad. 4 out of 5 calls over 5 minutes talk, calls drop in the middle. What's worse is even with 2 bars up, phone doesn't ring and voice msg pops up hours later. I'm missing a lot of in-comming call without me knowing at all. Calling out is just like waiting at deli counter holding the number ticket. After pushing call button, you have to wait 20-30 sec. then finally it starts ringing or sometimes, "Call Failed" shows up. Once customer service said that a lot of people are using cell phone around me so lines are congested, but AT&T will KINDLY credit for that call (and I guess I should thank for such a kindly response ?) Hell I don't need your few cents back. I'm paying $100 every month for my phone because I need to Communicate RIGHT NOW otherwise I will send a post card.

Just moved in to a new place at the top of 18th Street, and, of course, I have no AT&T cell coverage in my own home. It's absurd! I'll pay the costs to switch to Verizon and hope for the best.

No data reception when I'm sitting in the bus on Davis St.between California St. and Pine. Reception comes back when my bus (the #38 Geary) goes 3 blocks outbound on Market St.(at Kearny).

I'm at the 26th Floor of 101 California Street. Spotty connection for voice calls. No connection at all for data. Slightly better connection when I walk towards the window. I got no problem at all with my Blackberry on Verizon (company phone). Shame on you, AT&T. I can't wait for my contract to expire (another 11 agonizing months to go).

Totally sucks. Varies from 0->1 in my apartment. When Dolores park is busy, Forget it. Gets even worse.

Walking up Stanyan, I got 4 dropped calls using my iphone. The person I was talking to has AT&T also and their reception was no better. We went back and forth for 20 minutes trying to have a conversation. Wasn't this what it was like in 1995, not 2011? There's no excuse for this crap considering how much they charge. How about a law that reduces your monthly bill by 5% for each dropped call?

I get ZERO reception in my office on one of the busiest intersections in San Francisco. What a joke AT&T is! What kind of service is that? I have to WALK around the neighborhood in order to make a call on my cell phone. The CEO should be fired. How could a company be so horrible and still make so much money? I pay over $100 / month for this horrible service.

I have lived in this area for 3 years and AT&T service has been terrible the entire time. I am going to Verizon. AT&T has abused my confidence and trust, taken my money, promised fixes and filed reports that go nowhere. After many reports of coverage problems, they still claim good coverage in my area. I myself have filed numerous reports. They simply lie about it.

worked "att fine" for last couple years and the last 10 days its gotten so bad there are large patches of the day where nothing works - no calls in or out and no messages same on all phones - iphone, android and others

I've turned 3G off and always on 2G (edge network). Go to network settings and turn it off. On 3G, cannot call out, send SMS, surf AND cannot receive texts or calls.

Next to the big ATT building. I can't make calls and calls or text never make it to me. Switching as fast as I can.