Reception is generally extremely variable, but far superior to the Cingular reception I had several years ago before changing to Verizon. Reception indoors is not good even on the top floor of the building, which is near the top of a hill. For some reason it's better at the east end of the building. Also, outdoors in the immediate vicinity, reception can vary significantly simply by changing the position of the phone or walking a few yards in one direction or another. With very few exceptions, however, I can access the network and make and receive calls, although it sometimes requires that I move to another room. Dropped calls are infrequent and typically occur indoors in dead spots I'm familiar with. My building is on the other side of Eureka Valley opposite Sutro Tower where all the transmitters are. As with TV and radio transmissions, and whatever else is traveling on the airwaves around here, I think cell phone signals just bounce around in the heavy traffic mix -- off hills, buildings, and streets -- and often it's just a roll of the dice whether your carrier / phone combo works in your bedroom or your kitchen or on your back deck, or only in your left hand when facing north, or not at all. Use those 30-day trial periods to find out and switch to something else if it's not working.

Reception is generally good. However, my phone was dropping calls about 1 / 5 of the time. Recently, I tried to upgrade the roaming capability, and Verizon wasn't able to do it. They offered me a new phone, and since I'ver received it, it's been fine. So check the roaming upgrade, and complain if you must.

After about 10 months of nearly perfect service, my phone lost all reception. Its as though T-Mobile stopped leasing a tower or something. I reported bad service at this location on Nov. 11, 2006. T-Mobile seemed to fix the problem a week later. Now we are back to square one. I have to walk 10 minutes to Haight St. to make a phone call. iPhone here I come.

I used to get good reception here, but have not been able to connect to the network once in the last three days. Is T-Mobile out all over the city? I called their customer service number yesterday at noon, they said they are working on it and it would be resolved within 24 hours, but it is still down.

All over the place. I can be sitting at my desk (ground floor in front of unobstructed window) and watch the bars jump from 5 to 3 to No Service. I've noticed more and more dropped calls on this phone (never had this problem until about 3 months ago) throughout central San Francisco. When calling back, I now start the conversation with "Fewest dropped calls, my a**!"

If I stand still in the corner of my bathroom with the phone at a particular angle away from my head while concentrating all of my chi to improving cell phone reception, I can hear every third word in the conversation. Anywhere else and I might as well be using carrier pigeons for correspondence. I haven't had problems anywhere else in the city--just where I live. I just became eligible for a phone upgrade from AT&T, but I'm switching to Verizon.

Give it up - no reception, dropped calls all the time at this location. A friend and I routinely call each other back when one or other of us is approaching this intersection.

Give it up - no reception, dropped calls all the time at this location. A friend and I routinely call each other back when one or other of us is approaching this intersection.

Like one of the other reviewers, I get fluctuating bars depending on the exact position of my phone in the building. I've sat here and watched (and heard) the phone go from zero / one bar to four, while sitting on my desk. And forget trying to connect with anyone around rush hour. I might as well not have a phone. Outside is no better. I've failed or only intermittently connected while walking west along Irving St.while running errands. So much for multi-tasking with a sucky phone service. The ATT CSRs are useless and I agree, immediately escalate to a supe. They too are useless but you may get some credits from them at least.

Being a techno Freak I could not wait to get the new Iphone. I attempted to repress my memories of why I swore of AT&T for life when I decided to get this phone. Thank god they've hacked this phone because AT&T's lack of service is enough to make one want to slit their wrists or smoke Crack, or even better, do both, rather than deal with their ineptness. Dropped Calls, Failed Calls, Overcharged on Roaming an average of 20 bucks a month (lawyers please sign me for your multi-million dollar class action lawsuit on this Cherry Waiting to be plucked), and phone operators who sadly unable to help has me wishing I was back with Sprint. Never thought I'd say that, and if you've had sprint, you now know how rotten AT&T is! As I type this I've been on hold with ATT's technician line... ..the automated operator told me I'd have a 4 minute wait and thus far I've waited 15 minutes with the Disco Trash only fit for folks locked up in Guantanimo Bay. The Psychologists working for ATT are brilliant to have realised that making those on hold listen to this music will Result in them Haning Up, thus saving ATT a lot of cash. Hack The Iphone with your preferred carrier.