Reception a complete joke. I can rarely send a text message or make a phone call, even when I walk outside. Atrocious cell coverage - worst in the city. Actually, the bad coverage area is quite significant.

The worst service I have ever ever had. Changed from Sprint because of the nasty customer service, and wish I hadn't. We spend our lives keeping the other spouse from throwing the phones against the wall and then stomping on them.

I never get 3G reception in the sunset district, and in my apartment I never see above two bars with dropped calls every call, depending on where I'm standing in the building.

Get 4 Bars in apartment consistently. Good reception at least in the downtown area.

Just brought home T-Mobile phone and it gets one bar in one room in the house, nothing in the rest. Pretty pathetic in the middle of San Francisco. Verizon and ATT are fine throughout the house. Looks like I have to go switch and go through that whole torture again. T-Mobile you suck.

Terrible reception everywhere I go. Frequent dropped calls. Once dropped, can't make a call for 10 minutes, as the network is "no service" or "emergency only." I think ATT should be sued.

Sometimes 5 bars - but not for long. Then I can't understand what the other person is saying because only one in three words is audible. Or the call drops. Sometimes if I run the the street side, I get reception. Then I run to the back side to get reception. Then to the park side. I'm exhausted! Called AT&T and they wrote down something and sent it to someone - I felt oddly appeased (do they put something in the water to calm us down?).

Very spotty reception indoors. My living room looks directly at Sutro Tower through 12'hx16'w glass ; yet I can watch the signal strength (it should read 'weakness') like watching a sound meter mostly stuck on 'No service') If the iPhone manages to receive an incoming call, it goes to vmail before I can grab it. Then, the voice mail is delivered 20-30 minutes later. When I walk over to the bus stops on Roosevelt Way, it is always dead. On the bus it is very spotty until we get closer to Cole Valley / Haight Street. Based on the many reports from others in this vicinity, it seems as though ATT can't be bothered to improve, especially in an economic downturn. I wish Apple had done a little more research.

Very poor reception. Dropped calls etc'. Dropped Sprint for the iphone. Love my iphone, but it's almost useless as a phone at my house. Very annoying and weird since I live in the geographical center of SF.

I am getting dropped calls and echos from this phone and metro pcs

ATT reception in this neighborhood is terrible! Cell signal is unreliable and I have yet to actually finish a conversation in the years that I have lived here. Sprint actually seems to work here. Am researching cell phone boosters.

I occasionaly lose signal (drop). More often it's the data signal. Voice seems much more robust. Our location is challenging. I'm in the shadow of the radio tower on Twin Peaks. The tower sometimes effects our stereo's radio reception and creates buzz in electronics (feedback).

If I sit on a particular chair and face Mecca, I can talk. If I move, I redial. The service was great when I first switched a few years ago, but it suddenly changed. I've called several times, they're not going to fix it. I'm here hoping to find someone with decent reception so I can switch to their provider. Verizon is worthless up here! Their commercials make me want to hurt someone, liars!

I can get phone calls, in that it rings (sometimes), but I cannot have conversations. My phone was bad when I lived at Haight and Ashbury, but now it is far worse. I've been forced to get a landline so that I can communicate with others. Sucks.

About 2 bars in the plane when taxiing and 1 bar in the terminal, with reception cutting in and out. How can AT&T claim global coverage when they cannot provide service at a major airport?

1 in 4 calls gets dropped but can reconnect without difficulty. Reception generally pretty good in SF but dropped calls is a frequent annoyance with Sprint.

No reception at all in my apartment, or at best calls are dropped after a few moments. Reception is patchy on 20th between Guerrero and Dolores, and even on Guerrero between 19th and 20th. There's no reason I should have to walk a block and a half to have an uninterrupted conversation, without being dropped or cut off. Had a Sanyo phone prior to the Blackberry, and had similar problems.

I was the guy who posted just below. I moved to T-Mobile and it's much better now. I get only 2-3 bars displayed but the sound is crisp.

I need to lean very close to my window to get 2 bars so I can talk. My social life is dwindling fast! I also get calls dropped when I'm in the middle of booking tickets and am put on hold. Not fun.

Calls are constantly dropped although the phone has three or four bars. When calls go through, they break up and are too quiet.