I have called AT&T Customer Service of all the drop calls I experience while driving within a 5 mile radious of my home... they keep telling me it's my phone / equipment. which is a joke. I even dropped a call while talking to a Technician who "Finally" understood my fustration and noted it in their "log" which no one reads. He made a Case # and forwarded it on to the Network folks who didn't read the notes of the last call let alone the last 7 calls. and porceeded to tell me it was my phone again. I really think they get a kick out of being deceitful. in other words knowing that there having Cell Tower Issues yet not willing to acknowledge them. it's easier to fustrate the Customer now days then to admit they are experiencing a problem... I'm very happy to see a place where the Customer can voice the truth of the matter. AT&T Service is not good! and their Customer service is worse.

I find I talk to myself more than actually talking to the person who I'm trying to talk to. Getting irritated of repeating myself 2+ times.

For the past 3 years I had Verizon BB for work and although on occassion it would not work in certain spots in my house, overall I could use it almost everywhere and in my yard it worked well. Last month my new job gave me ATT and I cannot use it at home. 90% of the time I cannot even place a call. People will call me and it won't ring... calls go to voice mail. Everytime I am finally able to get through the call drops or reception is horribly bad and garbled.

2nd floor apartments in Elan complex, usually get 4 or 5 bars, very good reception

Absolutely no reception in my 1st floor apartment, not even in the patio. Can only get 2-3 bars when Im totally out of the building! I moved in in July 07 and was having v gd reception until end Aug. 6 weeks later when I returned fm an overseas trip, there is no reception at all.

My cell service in Alum Rock Area is absolutely horrible with AT&T (formerly Cingular). And I thought they had the fewest dropped calls? I'm thinking of paying 175 to cancel my account and switch to Verizon...

Most of the time I get Zero to 1 bars and sometimes no signal at all. It is really bad that we cannot get any signal all in the hills. Move 1 / 2 mile down the hill and the signal is good to excellent. Hope they put up a cel site near the hills.

No reception at all. An entire neighborhood with out coverage. I'ts unbelievable! No reception- same deal with all providers. McKean tower didn't help the other side of the hill at all!

If I'm on the east side of the house there is OK reception. If I walk around there is a good chance my call will drop. Varies from 0-2 bars.

Improved slightly over the last few years but still could be better. Overall Cingular advertises the fewest dropped calls, so I have to really wonder how bad all the other providers are since I get dropped calls all the time all over San Jose. Time to try someone else.