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I live in a big condo complex near Tustin and 17th St. in Santa Ana. I've lived here for a year and the frustration I'm experiencing due to dropped calls is making me nuts. I just don't understand how this happens in this area. It's not like I'm out in the boonies! There is not one place in my condo (including the balcony) that I can go and have a conversation without the calls dropping. I can't switch providers because my family in other parts of California and the country all have it and as you know you can talk for free. None of them seem to be having the problems I'm having.

EV signal strength - 1 bar 1X signal strength - 1 to 2 bars Was hoping the cell tower at Newport and Foothill would give excellent coverage - must not be a Verizon tower. Reception is fine outside of this location.

weak to no reception. calls are usually dropped or do not come through. Occasionally will get and keep a signal, but very inconsistent.

It's horrible here. Please fix it Verizon. Your not the most reliable network. If it were true, I wouldn't be here now.

Always get strong reception since switching to Verizon

Two years ago had Sprint. Zero reception. Switched to Verizon and finally dumped my land line! :) It seems to be the only decent service in the hills.

I just posted a note and left this out: A couple of blocks from our house, out on Segerstrom, reception goes way up and gets better the closer you get to South Coast Plaza. It's better just a few hundred yards from our house in some directions. So, something happened just before Christmas the put our house in a dead zone.

We live near Segerstrom and Greenville, about 3 blocks from that intersection as the crow flies. Inside our house, the reception was great- almost no dropped calls, etc - from when we moved in 2 years ago until just before Christma, 2005, when we abruptly got dropped calls, and poor reception, "I CAN'T hear you now," after which we hang up and call on a land line. Verizon hides behind their legal fine print, "There's no guarantee of reception," while their ads say the opposite. Their tech people say there's nothing wrong with the tower, touch luck, but there has to be- we have 2 LG 6100s, all updated software, and great reception until about the time of the big storm before Christmas, 2005. I keep calling Verizon, looking for Mr. Big to come on the line and quit talking legal mumbo jumbo, and simply say he'll restore our reception. It was so good for almost 2 years I put the cell phone on my business card. Now of course with bad reception at home, I'm sorry I did that. Why don't we all demand that Verizon quit making excuses and quit hiding behind legal fine print and simple restore my service, and provide service like they have near their irvine, CA, HQ (my doctor's office, nearby to theirs, has 17 bars inside rooms inside other rooms). They know how to give coverage. In my case, they've taken it away.

Great service dont know why ever one eles is getting bad service try switching your phone out and Verizon told me they were adding a extra tower to help so reserch before you post

No complains here. Have never had a dropped call and 4-5 bars even inside buildings

There's a big hole around my complex (T-Mobile was horrible and AT&T isn't much better). At home I usually have 3-4 bars of survice. Everywhere else, it's almost always 5 bars. Verizon can't be beat in Orange County.

I switched to Verizon after my T-Mobile service would not connect in my area. Verizon does offer the best reception.

I have had no problems with Verizon here in Santa Ana. I get good receltion almost everywhere except south of the border. If you plan to go south of the border, use Sprint. They provide excellent coverage there.