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Santa Monica, CA Carrier Reviews & Coverage Maps


Rating
1. Sprint 1.8 star rating (1.8 stars | 32 Reviews)
2. Verizon 1.4 star rating (1.4 stars | 24 Reviews)
3. T-Mobile 1.1 star rating (1.1 stars | 20 Reviews)
4. AT&T 0.8 star rating (0.8 stars | 36 Reviews)

Total Coverage 1.3 star rating (1.3 stars | 117 Reviews)
Towers
Sprint Towers
Verizon Towers
T-Mobile Towers
AT&T Towers

All Towers


Verizon

1 Out of 5 (1 star) | Montana | 20th, Santa Monica, CA 90402 |

Lousy reception

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Verizon

1 Out of 5 (1 star) | Ocean Park | 6th St., Santa Monica, CA 90405 |

Very inconsistent. Calls drop all the time in my apartment, though better if I'm outside. But I don't want to talk outside. And Verizon is so expensive!

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Sprint

0 Out of 5 (0 stars) | Santa Monica Entrada To PCH, Rose Bowl Pasadena | Thousand Oaks 101 Hwy. Between Ventu Park To Kanan, Santa Monica, CA 90403 |

Heading to PCH in Santa Monica via Entrada, calls are dropped 100% of the time. I take work calls on the road and this limitation disrupts my work and it is beyond annoying. I've even had to take a different but longer route to work because of Sprint's crappy reception. At the Rose Bowl the data network is nearly non-existent. Text messages are delayed. While friends with other carriers carry on with their smartphones I'm left with a useless phone that can't surf the internet or receive messages while watching my football team play. Very disappointing. I'm so upset with Spring that I am ready to dump the contract and go with another carrier. Apparently, most of the other carriers are crap too according to the reviews on here.

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Sprint

1 Out of 5 (1 star) | Lincoln and Ocean Park, Santa Monica, CA 90405 |

Sprint on the westside is atrocious. I have been a Sprint customer for 15 years and I am officially switching carriers now

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Verizon

1 Out of 5 (1 star) | Ocean Park Blvd. | 16th and Ashland, Santa Monica, CA 90405 |

Awful. Great service with Verizon until November 2013. Then 40-60% dropped calls at my home... my work office! Imagine how frustrated I am trying to conduct business on this iPhone 4... Verizon says its the towers, my kids think its because its an oldish iPhone model and the tower signals are not calibrated to the older phones??? Any help on this is much appreciated... ! I am going crazy and all Verizon offers is a discount on a $200 signal booster. What crap.

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T-Mobile

1 Out of 5 (1 star) | Wilshire Blvd. | Euclid St., Santa Monica, CA 90403 |

PLEASE ADVISE... HELP NEEDED! I am thoroughly frustrated by my experience with T-Mobile. I have spent hours on the phone with them troubleshooting, resetting the phone, replacing the phone (when practically brand new). I am convinced that the problem is not the phone, it's the network! I have numerous dropped calls in S.M. and other areas as well. Often, I receive "not registered in network" messages when trying to make calls. I cannot access the internet at home (and other locations) unless through wi-fi. My research reveals that the CDMA networks (that Sprint and Verizon use) are superior to the GSM network used by T-Mobile. I have had ongoing conversations (all documented) with numerous supervisors at T-Mobile requesting to be released from my contract (exp 8 / 14). Many of them promise to call back and never do as I keep trying to escalate my case with them. I feel I cannot leave T-Mobile until it is agreed that I won't responsible for paying the $120 balance due on my Samsung smartphone and the $200 termination of contract fee. Why should I have to pay these fees when I have no choice but to leave T-Mobile for lack of decent service? They are not upholding their end of our contract, so why should I? I won't be able to use the phone with another carrier. Why must I continue to pay close to $100 per month for such poor service? Sprint will buyout the contract; however, it will still cost me $120 for the balance due on the phone. Any suggestions?

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T-Mobile

1 Out of 5 (1 star) | 14th | Montana, Santa Monica, CA 90403 |

At best, reception is poor. Often it's non-existant. T-Mobile state that we have 'excellent' service in this area. They don't really give a hoot..

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T-Mobile

1 Out of 5 (1 star) | 14th | Montant, Santa Monica, CA 90403 |

At best, reception is poor. Often it's non-existant. T-Mobile state that we have 'excellent' service in this area. They don't really give a hoot.

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Verizon

1 Out of 5 (1 star) | 20th and Santa Monica, Santa Monica, CA 90404 |

When it does work it is only analog. Drop calls are the norm. Verizon has really gone down hill. Will be leave them for ATT. Girl friends ATT phone has no trouble.

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AT&T

1 Out of 5 (1 star) | Santa Monica | DTLA, Santa Monica, CA 90403 |

I live in Santa Monica and work in DTLA. I moved out here 2 years ago and switched from Verizon to ATT once I arrived. I've hated myself every day since. Coverage is mediocre at best in Santa Monica (unless you are indoors, then it is non-existent) and nothing short of horrendous downtown. Downtown - emails come through hours late sometimes, texts take multiple attempts to send. My iphone will have 2 bars and say 4g but will not transmit ANY data. 3 bars seems to be the cut off for being able to access data - but sometimes my phone will have 4 bars and say 4g until the moment I try to use it then it'll flip to 1 bar and say EDGE. Every once in a while download speeds are lightening quick, but far far more frequently I will have terrible slow data service at best. I eagerly await the end of the year because my contract is up and I can finally go back to Verizon.

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