Verizon
(1 star) |
Ocean Park Blvd. | 16th and Ashland,
Santa Monica, CA 90405 |
Awful. Great service with Verizon until November 2013. Then 40-60% dropped calls at my home... my work office! Imagine how frustrated I am trying to conduct business on this iPhone 4... Verizon says its the towers, my kids think its because its an oldish iPhone model and the tower signals are not calibrated to the older phones??? Any help on this is much appreciated... ! I am going crazy and all Verizon offers is a discount on a $200 signal booster. What crap.
Was this review helpful to you?T-Mobile
(1 star) |
Wilshire Blvd. | Euclid St.,
Santa Monica, CA 90403 |
PLEASE ADVISE... HELP NEEDED! I am thoroughly frustrated by my experience with T-Mobile. I have spent hours on the phone with them troubleshooting, resetting the phone, replacing the phone (when practically brand new). I am convinced that the problem is not the phone, it's the network! I have numerous dropped calls in S.M. and other areas as well. Often, I receive "not registered in network" messages when trying to make calls. I cannot access the internet at home (and other locations) unless through wi-fi. My research reveals that the CDMA networks (that Sprint and Verizon use) are superior to the GSM network used by T-Mobile. I have had ongoing conversations (all documented) with numerous supervisors at T-Mobile requesting to be released from my contract (exp 8 / 14). Many of them promise to call back and never do as I keep trying to escalate my case with them. I feel I cannot leave T-Mobile until it is agreed that I won't responsible for paying the $120 balance due on my Samsung smartphone and the $200 termination of contract fee. Why should I have to pay these fees when I have no choice but to leave T-Mobile for lack of decent service? They are not upholding their end of our contract, so why should I? I won't be able to use the phone with another carrier. Why must I continue to pay close to $100 per month for such poor service? Sprint will buyout the contract; however, it will still cost me $120 for the balance due on the phone. Any suggestions?
Was this review helpful to you?T-Mobile
(1 star) |
14th | Montana,
Santa Monica, CA 90403 |
At best, reception is poor. Often it's non-existant. T-Mobile state that we have 'excellent' service in this area. They don't really give a hoot..
Was this review helpful to you?T-Mobile
(1 star) |
14th | Montant,
Santa Monica, CA 90403 |
At best, reception is poor. Often it's non-existant. T-Mobile state that we have 'excellent' service in this area. They don't really give a hoot.
Was this review helpful to you?Verizon
(1 star) |
20th and Santa Monica,
Santa Monica, CA 90404 |
When it does work it is only analog. Drop calls are the norm. Verizon has really gone down hill. Will be leave them for ATT. Girl friends ATT phone has no trouble.
Was this review helpful to you?AT&T
(1 star) |
Santa Monica | DTLA,
Santa Monica, CA 90403 |
I live in Santa Monica and work in DTLA. I moved out here 2 years ago and switched from Verizon to ATT once I arrived. I've hated myself every day since. Coverage is mediocre at best in Santa Monica (unless you are indoors, then it is non-existent) and nothing short of horrendous downtown. Downtown - emails come through hours late sometimes, texts take multiple attempts to send. My iphone will have 2 bars and say 4g but will not transmit ANY data. 3 bars seems to be the cut off for being able to access data - but sometimes my phone will have 4 bars and say 4g until the moment I try to use it then it'll flip to 1 bar and say EDGE. Every once in a while download speeds are lightening quick, but far far more frequently I will have terrible slow data service at best. I eagerly await the end of the year because my contract is up and I can finally go back to Verizon.
Was this review helpful to you?Sprint
(4 stars) |
Near Pico and Euclid,
Santa Monica, CA 90404 |
Phone shows close to full bars, HOWEVER, it takes 3 - 7 attempts to make a phone call. Sending a text message is equally painful. Usually will get an error saying text message failed. Sprint, please fix your service in the area.
Was this review helpful to you?Sprint
(1 star) |
26th / Wilshire | 26th / Wilshire,
Santa Monica, CA 90403 |
The service has deteriorated terribly over the past year or so. SPrint says no network problems or forsseable upgrades in the area. Lots of dropped calls. Voices are broken up on virtually every call. Voice mail messages to us never arrive. Airwave does not help; the Sprint server is probably overloaded by people in this area trying to bypass the tower(s). We're switching. Avoid Sprint like the plague!
Was this review helpful to you?Sprint
(1 star) |
Santa Monica | Wilshire / 26th ,
Santa Monica, CA 90403 |
For the past 4-6 months, most of my calls get dropped; voices break up; Spring sent me an Airwave that does nothing to improve the quality; their server must be jammed because half the time the phone doesn't connect to the Airwave. Sprint employees "handle" you when you call, but offer no solution,and nothing changes.
Was this review helpful to you?Sprint
(1 star) |
Main | Pico,
Santa Monica, CA 90401 |
Last few weeks the reception has been disappearing out very low. Many dropped.
Was this review helpful to you?Sprint
(1 star) |
17th and Santa Monica Blvd.,
Santa Monica, CA 90404 |
Sprint when from good coverage to zero. It began on Jun 23 and weekends only. Today, July 1, bad and slow. What's with that?
Was this review helpful to you?Sprint
(2 stars) |
Santa Monica Blvd. | Cloverfield,
Santa Monica, CA 90404 |
Was terrific... no complaints... until June 29th-- now barely any reception at all- every call drops
Was this review helpful to you?AT&T
(1 star) |
3rd St. | Rose,
Santa Monica, CA 90405 |
AT&T is ATROCIOUS up and down the coast around Dogtown (South Santa Monica and Venice). I live and work in this area and frequently can't even send or receive text messages it's so bad. From what I can tell they don't have any towers covering the area. GET SOME AT&T YOU SUCK!
Was this review helpful to you?AT&T
(1 star) |
Wilshire Blvd. | 26th St.,
Santa Monica, CA 90403 |
I can't speak for voice, but for data LTE is just pathetic. I finally broke down and turned off LTE and am using their "4G" service, which is HSPA+. LTE used to be good months ago, not sure why it's so horrible now, maybe because everyone and their mother now have iPhone 5.
Was this review helpful to you?T-Mobile
(0 stars) |
California and 10th | 10th and California,
Santa Monica, CA 90403 |
I have spent hours on the phone with T Mobile trying to correct my "problem" Hopeless. I get NO reception inside my home. On cloudy days I have to call from the middle of the street. Went and looked at what towers are close to me... TMobile... not so close.
Was this review helpful to you?AT&T
(0 stars) |
Downtown SM 4th and Broadway,
Santa Monica, CA 90401 |
No reception standing on my balcony pointing my phone to the clear sky. I drive to north SM and its alright coverage. If you plan on living downtown SM go VERIZON and never look back.
Was this review helpful to you?Verizon
(1 star) |
34th | Pico,
Santa Monica, CA 90405 |
I have an iPhone 4 with Verizon. Coming from San Francisco, Verizon was a life saver after having original iPhones on AT&T, as everyone knows the debacle that was. However, since moving to Santa Monica in Aug '12, I'm back to the frustrated iPhone user who can't hold a call anymore, or misses calls that go straight to voicemail. Seems to be an iPhone 4 issue since my wife has Verizon but with a Samsung Note- she never drops calls. From the back of the house, maybe 1 bar, and can't hold a conversation. Even from the front, maybe 1-2 bars but consistently poor voice quality- I can hear others but they can't hear me, and then the call drops. I want to take a sledgehammer to the iphone but I know it's not 100% the hardware's fault- I blame Verizon as the coverage here on the WestSide seems to be quite spotty, and from these comments, it's been happening for 4+ years now. I'm not sure what to do, as I really don't want to move carriers, or invest in a new iPhone 5 only to have no improvement. Really don't want to move to android either.
Was this review helpful to you?T-Mobile
(1 star) |
9th | Wilshire Bl. In Santa Monica,
Santa Monica, CA 90403 |
Neighbors who use other carriers report same poor reception. Ironically, all major carriers have sales offices with in a few blocks of this location.
Was this review helpful to you?AT&T
(0 stars) |
Santa Monica Blvd. | 26th,
Santa Monica, CA 90401 |
It is amazing to me that I get virtually no reception while driving east on Santa Monica, Colorado or Broadway in SM. This while driving by some of the biggest media companies in the world
Was this review helpful to you?Verizon
(4 stars) |
Yale St. | Santa Monica,
Santa Monica, CA 90404 |
Very good reception all throughout Santa Monica, West LA and surrounding areas. No dropped calls. Internet spoty around LAX and a few small spots in Santa Monica othervise reception is very good very good.
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