I am in a 13th floor building and the quality cuts in and out regardless of the time of day or night. I cannot rely on AT&T cell reception for business or personal calls. I will definitely change to Sprint or Verizon in a next couple of months, moving to an Android. Dated, July 19, 2010

Calls are dropped all the time! Recently I am not even able to dial out at all without walking at least a block from my house. What can we do?

Spoken to ATT engineers. They deny any problem. Neighbors with iphones have no service either. Those with Verizon have service here.

I get solid reception pretty much everywhere I go in downtown Santa Monica. I would rate it a 5 but the 3g coverage is in and out, and I honestly don't notice a speed increase when searching google on 3g vs Edge.

My service is horrible. 80% of my phone calls are dropped. Sometimes no service at all. It's really frustrating when you have an important call and you can't even talk. Like someone waiting outside for you and when they call it goes straight to your voicemail and you don't get the voicemail till an hour later! I don't know if it's my iPhone or the service. It sounds like every service is bad in Santa Monica! What do I get???

We get almost no reception in and around our house on 22nd near Pearl. AT&T says they are adding a tower near near in the next couple months - I'll believe it when I see it. Amazingly bad coverage.

ATT is the worst. Dropped calls everywhere, terrible customer service, and way to expensive contracts and plans. I hope the ATT exec plane crashes into apple headquarters ---

I get almost no reception at all in this neighborhood unless I go up to my roof. I have dropped calls daily--nearly every call over 5 minutes; I've started telling people on the phone that we will likely be disconnected, and that I will call them back if it happens. AT&T has told me that they have great service in the area, and have "no issue" with the towers, but they just have too many people trying to use the service. For some reason this is surprising to them. Idiots.

I have had excellent service with at&t. I have had them since 2008 after trying both Sprint and Verizon and having to deal with lame phones and lost service. I asked a rep to pull up their coverage map and they had towers on top of towers in the area and I get excellent reception all over la. Glad I switched. + my wife loves her blackberry but I am all about the iphone!

I have Hot Spots at Home connectivity that works every other day. I'm pretty frustrated at this moment but my next call may get a great connection using Edge or Wi-Fi. Very frustrating actually.

ATT coverage is terrible in Santa Monica and south into Mar Vista along 23rd St / Walgrove.

Wow, better than ATT here.. loving my new phone and 3g coverage

Over the past month I have had calls drop almost constantly. I cannot finish a 5 min conversation without the call being lost. I love Verizon, and have had great reception all over the US (I drove coast to coast twice and never had a problem), but in this location it is INSANE. So frustrating.

I pay $75 a month to AT&T, which they're apparently spending on commercials claiming they offer 3G service, instead of spending it on actually providing it. There's no reception here, period. I've never been able to complete a phone call in this area... within the first few seconds, the connection degrades to nothing and it's impossible to talk. I got suckered into a 2-year plan, a total of about $1800, for a phone that's basically a paperweight. I have no idea how AT&T gets away with this scam. Do NOT do "business" with them.

Worst cell phone reception ever. AT&T in LA is terrible. In my apartment I get 1 to 2 bars tops and dropped calls all the time. Needless to say there is no 3G. Outside, no improvments. I also work in Century City and the reception is terrible too. I'm going to start a facebook group to join everyone together who thinks that AT&T in LA sucks. With enough people, I'm sure we can get them to do something. Look for it soon and join.

I live on the first floor of a 2 story apartment building. I have NO service inside apartment and 1 to 2 bars on the street and surrounding areas. HORRIBLE service...

Coverage was good until a week ago. Now all AT&T users at our company (about 12+) get no signal at all, and we're high up in a building in sight of the cell tower 2 blocks away. Interestingly, iPhone users with 3g or 3gs phones get 100% reception?!? WTF?

I hate AT&T. I've had nothing but trouble since transferring my landline # in 2004. 4 months of an incomplete port that took intervention by the CPUC before it was fixed. (They basically wanted to keep my # because it is an old original Lockheed-Martin # that apparently has some kind of value).Then I couldn't get service in Venice. They blamed it on my handset, which was replaced 4 times, SIM 3 times, battery 2 times. Turned out they just hadn't upgraded the towers and didn't want to say so. Ate my life, but was mobile to mobile with the BF, so stuck. Got the Samsung (373?) and finally no problems for a year, then moved to Santa Monica from Venice and NO SERVICE AT ALL. They just keep lying to me, spent 18 hours on the phone and in the store in the last month. Yesterday they sent me a free new Nokia to "better connect with the towers", cuz You know, I'm in their "best service area", so they just can't understand why I'm getting no service. The phone arrived with the battery plate jammed, so I had to take it to the store on Wilshire, where I was told that the new phone is on the EDGE system instead of 3G, that Santa Monica won't let them put up 3G towers, so the 3G phones mostly don't work. Screw AT&T, they don't EVER tell the truth. Does antbody have a working cell phone in Santa Monica, and if so, who"s your carrier. I live on 23rd near Ocean Park. Thanks.

Drop calls and roaming. Spotty EVDO service.

Call Dropped all the time! It's frustrating because I never had this issue with Verizon before.