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As of Jan 11 2012, the tower has been down, and Spint has promised repair and provide better service. with countless deadlines missed as of Jan 25, 2012. It is still not working! Like Sprint cares? NOT!

I use phones only occasionally so I don't complain much. However, I agree with the many complains here that AT&T sucks. In this area the notice is always about no network access, a notification that also shows up in many other parts in the city. Three evenings ago it really got my ire because I was to pick up my daughter and family (with baby) at the Burbank airport and because of the security prohibition, I had to wait in some area outside the airport for her call upon their arrival. No call came, no text either. I tried contacting my wife -- both cell and landline -- at home because that's where my daughter would call if she's unable to reach me. Nothing. I could not call or send a message and neither could they. I drove some distance to get reception but still nada. The scheduled time of arrival came and so I had to line up with the other drivers then drive through because it is not alowed to wait at the airport front; then drove around back to the lineup again and again until they finally landed and emerged from the airport building. And by the way the text messages from my wife and daughter came in only yesterday informing me that they were arriving. Needless to say my wife and I are looking for another service.

Since the 1st of September no one with a Sprint, Boost, or Virgin Mobile(Boost and Virgin use Sprint towers) phone has been able to get good reception in Sylmar lately. Anyone know why? I live up by Veteran's Park and manage to get a bar or two, if I don't touch the phone or if I go outside. Still getting many dropped calls and no texts or data which sucks! (I tether my cell for internet since we recently cancelled our internet service). At the college the reception is worse. Most of the time I have an X or 1 bar, but that is not enough to send my sister a text to pick me up from school. What sucks the most is that 4 out of the 5 cells in our house are phones that use Sprint towers. Plus we have no landline anymore. I was previously with Verizon for 4 years and reception was really bad here and where I used to live (High Desert). I have only been with Virgin / Sprint for a bit less than a year and these past 8 mos. I had perfect reception. My 3g was faster than the high-speed internet we had in most cases. But this month it has been really bad. I am starting to consider getting another phone unless Sprint fixes this problem. It's really annoying going around in circles all over the school not being able to locate my ride who also can't get a hold of me and they can't stay in one place too long because of the traffic of incoming / outgoing students, drop-offs / pick-ups. For now I guess it's back to post-it reminders on the fridge for location and pick up time. The only upside is no telemarketers. (somehow they got my cell number)

I'm glad I switched from AT&T to Sprint. I would get 2 bars or 0. I had trouble with dropped calls and text messages. Some calls would not be clear at all. Searching the web or emails is slow. I was better off using land line. My sister has Iphone which was a better cell then mine. She has the same problems. Switched to Sprint I haven't had any dropped calls or text messages. No problem with searching the web or looking at my emails. I can know talk on my cell without telling the person to repeat what they just said. I had Verizon before I had AT&T it was just as bad. GO SPRINT if your in my area.

We need this fix there is hardly any reception with my new Nextel I might have to try different provider.

In the house 1-2 bars. When I go to the main street 4-5 bars... Dammit. I have also tried Nextel T-Mobile Verizon it's all the same

i have to basically go on a hunting expedition to grab a signal in and around my house, but just a couple blocks away at foothill and bledsoe, I get between 2 and 4 bars. go figure

One bar indoors but phone receives and makes calls with no problems the most of time.

Great reception all the way down to San Fernando. Occasionally some static down by the model airport.

My reception hasnt been this good since my old SCP 4500!