5 days now with no reception. After a week of no reception in the beginning of the month, this is getting extremely frustrating. Constant promises to repair the towers yet the problem is back again. At&t needs to get this fixed ASAP. The odd thing is that if I drive up the canyon there are spots where I get 5 bars of signal yet the phone wont make or receive calls or access the internet.

3 / 28 / 2011 Was told -- yet again -- the "degraded" tower would be fixed. This has been going on since the beginning of March. Five bars, yet the calls still don't go through. The people at AT&T are like robots just saying the same rehearsed warm and fuzzy sales pitch word for word.. "I understand your frustration... yada yada yada" but NOTHING is done to actually fix the tower. It's almost as if they are hoping that it will not cause enough of a problem so that they don't really have to fix the tower -- like when Ford ignored their cars blowing up when they were rear-ended because it was cheaper then a recall. I Don't want to give up my iphone -- does anyone know if Verizon works at all up in the canyon just north of Froggy's?

AT&T says there are 10 degraded towers in this area. They Claim the degraded towers will be repaired by sunday 3 / 27. I believe that AT&T, does not own the these towers, but pays for shared usage from them, perhaps they have let that contract lapse? When the iphone first came out I tried to purchase online from apple with a 90290 zip, but was refused, due to the towers in area code 90290 were not AT&T towers. I then purchased the phones via apple online using my 90265 zip, and the purchase went through; however in the user agreement it stated that if the majority of usage was on non-AT&T towers, my service could be terminated. Anyone that uses AT&T in 90290 should call in and report their service issues, squeaky wheels get the grease. Bottom line: AT&T credited me $30 + 3000 additional rollover minutes after 1hour on the phone with them.

They are saying it will be fixed by tomorrow. The gave me another nice credit for the inconvenience so I will wait it out but if it's not back tomorrow, I'm gone for good.

Cell has been down at this intersection since 2-28. Now no service anywhere along the Blvd.from 101 to PCH for the past few days. Everyday endless promises to be repaired but nothing! Affecting every business in Topanga! got to drive out of the canyon to get texts. Unbelievable!

(Topanga) I've noticed that on a couple of occasions today I'm getting a couple bars but then it quickly goes back to No Service. My guess is that they are in fact working on the problematic tower... but clearly not fast enough for those of us impacted. The Microcell is becoming more appealing by the minute although I'm not terribly inclined to give AT&T any more of my money than I have to.

I also experienced "no service" along Topanga Canyon since Monday. My son, who attends Topanga Elementary, was unable to get ahold of me Tuesday after school. Many kids / teachers that have AT&T were also blocked out of service. Called AT&T today. Was told service would be back on later today...

Well, three years of nearly constant acceptable reception and now nothing for almost 4 days. At&t says they are working on a "degraded" tower. Not sure how long it takes to repair a tower but this is ridiculous. I have been a customer since the "LA Cellular" days, but if there is no reception tonight, I am going bye bye and heading over to Verizon. At&t did give me a $25 credit for the "inconvenience" but I'd much rather have service.

Lost reception on my iPhone in early March. I just waited as I hate dealing with telephone reps. Broke down and called AT&T March 14 and was told I was "the only one complaining about poor service and did I set up my phone properly?" I switched to AT&T in 2007 and it's worked until early March. ZERO service between S curves and Top of Topanga

No cell phone reception for 3 + days now. AT&T had better fix this or they are about to lose me as a customer along with my neighbors. Neighbors have been knocking on my door asking if my cell phone is working, and I tell them no mine isn't either. There are a lot of people that live up here. I am going out and buying a land line phone today.

Used to get OK reception at my home in Fernwood, though I had to stand in certain places to avoid a dropped call. As of yesterday AM, 3 / 14 / 11, nothing. "No service" is shown on my phone. I've noticed it's this way driving through the canyon as well, including in the center of town. Called ATT this afternoon, 3 / 15. They say a tower is out and they're trying to fix it by 6:50 tomorrow AM. Very frustrating as I have no land line!

dead as a doornail since 3 / 11. AT&T is finally admitting that the "network" is down- and no clue as to when it will be back up.

My reception went from very good to zero overnight. Did a tower disappear from AT&Ts lineup on the 14th at midnight? AT&T is ridiculous.

No reception downtown Topanga since early March. A week ago (3 / 7 / 11) there was weak reception south of town once you drove past the last buildings in Topanga. Today, (3 / 14 / 11) there is absolutely no reception starting at the ocean (Hwy 1 and Topanga Cyn Blvd) and all the way north into the town of Topanga. I had no problems with reception in Topanga prior to this month's blackout.

Used to have perfect reception -- Completely died on March 14th. No help when you call AT&T. They are like robots and go through the same monotone script about how they are reseting my phone yet nothing happens.

used to get good cell reception at my house- no reception for past 2 weeks ATT says have checked everything- no problems.Really unhappy.

i too was told there was moderate reception but there is none. bars but no service. I had Sprint before and there were a few spots which had reception- handy in an emergency. now when I pull over in those spots I get an access denied message.

Zero reception through Viewridge, which is close to the Top of Topanga. Some repair people coming through have had coverage with someone, but I'm not sure whom.

The AT&T representative claimed that coverage was moderate when we bought our iPhone. However, our entire development is in a dead zone (for AT&T).

Reception exists at Topanga Canyon Blvd.and Viewridge Drive, but disappears inside Viewridge Estates. I imagine that the lack of coverage affects 100-200 homes. This is really quite annoying after all this time. I don't believe the topography claims because at least one carrier works (I think that it's Sprint, but have forgotten). Some service men are able to use their cell phones without difficulty. Thus, I blame AT&T.