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Verizon is horrible in this area! I will probably go with TMobile when my contract is up next month. Hopefully I will have better luck. I do not get Verizon service in my home unless I am upstairs in one room of the house. Calls drop all the time within 2-3 miles of my home.

T-Mobile only one with 5 bars at this location (home) and at office in LA! Cingular was <1. Verizon was around 3 bars but <1 at work. Sprint was around 3 bars but <1 at work. T-Mobile is the service for me and am very happy..finally.

I have Verizon Wireless and have changed 3 phones to get good reception and it doesn't matter which phone I get. My reception used to be great but in the last 5 months reception has deteriorated with me getting dropped calls for almost every phone call. I'm done. I'm switching to another carrier, probably Sprint.

I have had great service for years but in the last 6 months it has gotten worse every day in every area don't even think about making a call on the 5 anymore

I'm replacing my LG phone I've had for 1 1 / 2 years. It's been a dud since I got it (lousy reception most anywhere), so this isn' a real test of Verizon's call quality. I have the same problems all over So. CA (especially inside office bldgs.). Very frustrating phone, but Verizon is good to work with.

Not sure what all the complaints about T-Mobile are about but in my experience my old 2 year old Nokia (am about to upgrade for Christmas) gets great reception throughout Valencia and down the 5 to my work. I had AT&T and Cingular for over 8 years and was constantly calling them for billing errors, but with T-Mobile they've been nothing but kind and courteous the few times that I have called and haven't made a single mistake on my bill in the 3 years I've been a customer.

Now I'm really confused on who I'd go with. I'm with Sprint right now and in my area I get dropped calls like crazy. I call Sprint and they tell me I have great coverage in my area and they won't let me drop my plan without paying a fee. Sprints customer service is the worse I've ever seen. I can ask the same question to 5 different people and get 5 different answers. I have been told a tech is going to check out the cell site, and I've been told an engineer is going to come to my house (which I wasn't going to hold my breath for) to check out why I keep getting dropped calls. I'm told "we have great coverage in your area", then I'm told "yeah we know there is a problem". One thing I do hear from everyone is that I'm screwed. I put my phone on roaming and I get great signal using the Verizon network. I know some might say go with Verizon, but I hear horror stories about overages with them. I'm hearing AT&T is pretty bad and so is T-Mobile (which I think uses AT&T network anyway). So I keep my phone on roaming which I'm told will piss Sprint off because they get charged for it, but I'm not going to keep taking it off and on roaming just so Sprint can save money. The last guy I talked to said "Sprint was going to build another tower or two in my area but scrubbed it". They keep giving me free minutes which is just their way to try and make me feel like something is happening but its not. This has been going on for 6 months. Oh and I've heard "we don't guarantee calls indoors" too which I think is bull. I asked "so I'm suppose to go outside every time I want to make a call?" I think Sprint should fix their customer service, train their people better instead of having them just try and get you off the phone. Also I think if you keep getting dropped calls, after a certain amount of time... say 1-3 months... the problem isn't fixed or they don't have a definite time frame their going to have the problem fixed, then you can dump your plan without penalty. That would be good business practice instead of making someone stick with the broken service or pay penalty. Sprint use to have good customer service before they merged with Nextel and now its just awful.

I have had no problems with cell phone reception on the ground and inside my apartment (3rd floor).

Constantly drops calls inside house. Outside only slightly better. Also bad signal inside building in westwood.

Routinely drops calls as you go south nearing the 126. Never used to, but Cingular is getting worse. One time was on a call, simply got of the freeway at the 126 offramp and lost the call! No hills, no canyon, no bridge, nothing.