If you were to make ten calls of a 20-min duration, you can virtually guarantee that 8 of them would end prematurely with 'Call Failed' showing up on the screen. AT&T sucks!

I loose EDGE connection around Sepulveda and Ventura Blvd... .with the dead area covering about 10 square miles around my house. I spoke to AT&T Last month and the said they are aware of the issue and it's been going on since early June. The pro-rated my bill from $140 to $29... which they will be doing next month if it is still down. The thing is without EDGE I do not receive my emails, voice mails or am I able to use most apps that need to reach out. If this is not fixed soon I will cancel service and go to Sprint... .

Great customer service makes up for low signal in some cases

Recently, Cingular made me swap out my old chip for a new one and ever since the reception on my mobile has been dismal at best. I had the Motorola V60i phone with Cingular. I was extremely satisfied with Cingular and after swapping chips I hardly had any reception in and around my home. So I switched to Verizon yesterday but the reception on my MotoRAZR V3m has not been too great inside my house. I have noticed that the signal strength fluctuates wildly. Seldom the signal strength is good but very frequently it is poor or non existent. Yesterday I had a terrible time activating my phone and was only able to do so after venturing out onto the side walk outside. I'm not sure what is going on. I suspect the chip swapping by Cingular is a way to force people to buy their new phones and service. But I have one of the latest phones from Verizon. I hope someone can post some answers on this website. Thanks.

I never had a problem with until they made me upgrade my SIM card about a month ago. Ever since then I have no reception at home and poor reception most other places I go. Customer service is horrible! I've spent countless hours on the phone with them and no one can seem to fix the problem. They sent me to the store twice, only to be told at the store they couldn't help me. They thought maybe I had a defective phone so I asked to try a different model and they agreed to give me one for free. But I have a camera phone and they thought it was ok to give me a cheap $29 pay as you go phone as a replacement until I demanded they give me a phone that was the same value as my old phone. They've tried replacing my phone and the SIM card and still horrible reception. I thought they were upgrading the network, not downgrading it!

Verzon seems OK here, my g / f has Sprint and it sucks..

I am getting on and off reception. Not too reliable.

Great receptilon. At the same time AT&T service on my on-call work phone has really bad receptions.

Great reception. No drop calls. Clear reception. Excellent.