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AT&T is terrible! Los Angeles is the second largest city in the United States and I can't get a cell phone signal! This is by far the worst experience I have ever had with any service. I am dropping AT&T and going back to Verizon. Avoid this service at all costs!

About up until a month or two ago, I actually got decent reception at my desk. Now in our entire 1600 square foot office space, we get "No Service". Even when I step outside onto the corner,... ."No Service". I actually have to walk down the street a bit to get service. It's "shut the front door" ridiculous. I HATE AT&T. As soon as possible, even if I have to pay a penalty, I'm switching. I can't take this anymore.

AT&T reception in West Hollywood is a joke. I live in a residential area bounded on the N and S by Santa Monica Blvd.and Melrose and East-West between San Vicente and La Cienega. I can make a connection out on the street, but inside my apartment there is NO SIGNAL half of the time I need to make a call. In Hollywood where I work at Sunset Bronson Studios, I have a decent signal but am frequently unable to connect during peak hours because the network is busy. On the positive side, I'm not using as many cell-phone minutes because I can't use my phone every time I want to.

$100 per month phone bill and I rarely have reception. I am switching to T-Mobile in 35 days when my contract is up. Seems to me that ATT has not spent any money on improving their infrastructure. They have been taking all the money we give them and party with it. They suck big time. Make sure you let every one know not to sign up with them.

I just switched to ipone - I went from getting reception on my blackberry to none on my iphone. It sucks!

I moved to West Hollywood from Denver, CO 4 months ago. I am simply shocked at how horrible AT&T's reception is here. I don't want to give up my iPhone... but it appears I will have to as it just doesn't work here. If I am home, I can use my wifi to connect to my apps... but forget about making or receiving a call. I can go on my roof and pray... but isn't worth the $125 per month for a mobile phone that you can't talk on! I hate that they won't even acknowledge the issue... EVERYONE in my neighborhood who has an iPhone jokes about it... and they do nothing. To me, it's a breach of contract... I guess I am going to have to give up my iPhone and switch carriers... seriously, its not like I live in the backwoods... it's LA for God's sake... can't they do something!

AT&T in West Hollywood is TERRIBLE! I, like several others on here, have to stand in a corner and hang over a balcony to get ANY RECEPTION, even though the service claims 4 bars. Always drops calls here, and many other places in West Hollywood area. It's so frustrating! Just an FYI, I had Sprint servie before this and switched to AT&T for an iPhone (I'm a Mac freak), but the Sprint coverage was FLAWLESS. Both here and all over LA. And now with the new Palm Pre, I think it may be worth switching back so I dont have to drive down the street to talk on the phone. AT&T SUCKS and are so much more expensive! Sprint's $99 Simply Everything Plan is the shizzle!

ATT is completely useless in Hollywood in general. Is there no legal obligation on ATT 's part to offer service in areas they sell phones and service for?

I have used Cingular / ATT for nine years at the same location. When ATT took over my reception on 3 different brand name phones (Samsung, LG, and Motorola) all fell from 3-4 bars to 0-1 bar at home. And there has been a sharp increase in dropped calls in other areas where I am getting 4-5 bars. We are all being led to believe that mediocre service from any carrier is the 'NEW STANDARD'. I am frustrated and tired of switching companies ony to find the same poor service. To top it off, phone companies are now dumping customers that complain too much about their poor service and reception. So when do the class action law suits begin, and where can I sign up??

On Robertson between Santa Monica and Melrose there is zero service. No incoming, no outgoing.