Carrier / Rating

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Verizon has been terrible in Arvada, especially at our house and within 1 mile. It seems to be getting worse. Their reps continue to make promises and lie about improvements to no avail. Don't get this carrier in Arvada!

so many areas of "no service" in the metro area. and this is a work phone.

Marginal service seems to get worse every month. I drop calls in Downtown Denver, DTC, Arvada, and points in between. Especially bad around NW Arvada, where the phone repeatedly drops "in" and "out" of service. Don't buy Nextel service in or around Denver / Arvada.

Never, Ever, get Sprint if you live in Westwoods. It is a waste of money and has horrible reception. The only time I ever got above 0 bars was in Downtown Denver.

With My Cingular Service I could'nt be happier in the Westwoods Area. We had Sprint, but we had every single one of our calls dropped. With Cingular that has happened only once or twice while traveling on I-70 in the Utah desert or on a day with horrible weather.

Sprint has 3 to 5 bar signal strength. Verizon kept loosing reception and dropped numerous calls in West Arvada. Sprint works best in West Arvada compared to the other 4 major cell phone companies.

I never had a bad experience with my reception or customer service for the three years I was with T-Mobile. However, I received a letter from T-Mobile which stated they were offering me a service guarantee and that if for any reason I decided to cancel my account I would not be charged the termination fees. WOW! It is months now and I've spoken to several people at T-Mobile. I switched to Cingular because of their roll-over minutes... However, I've had to make several phone calls to T-Mobile for a corrected final bill to be sent to me without the termination fees. I've faxed them my letter that I received and two supervisors have both stated that the termination fees should be removed, however, they have to submit the request to another dept who then calls me and says the charges are valid and no further explanation is given. My acct has now been forwarded to a collections agency who wants to settle the account and give me a 25% reduction. My final bill should have only been aroun $120, but they want me to pay $538.02 (this includes the $200 / per phone termination fees). What I don't understand is how can it be legal for a company to give you something in writing that states you may exit your contract without paying the termination fees, but then turn around and tell you they will not remove the fees in the end. Anyone have this same issue? Anyone in the legal field that has any advice for me please repsond with comments.

I bought the service for our long distance, but can't keep a call going without losing signal and service.

Not only is our reception at home terrible, we always drop calls around the 80th and Kipling area. PLUS, Verizon erroneously billed us for an extra $400 one month and did not credit our credit card for another 51 days! The best they could do was to give us a lousy $20 "sorry for the inconvenience" credit. Getting out of the contract is impossible, the phone is basically self-destructing, and even if their customer service were stellar, we don't have good coverage! What to do???? Totally stuck.

Lousy reception. Only 1, sometimes 2 bars. Cannot carry on a conversation without dropping and / or echos. Usually great reception throughout the Denver area. The Arvada area could sure use another tower.