I've been with AT&T since the late 90's. It's no longer the days of analog service, now it's digital and it comes with coverage issues. I have been living in the Rockrimmon area since the early 80's. For the past 10 years, the cell phone coverage has been getting worst with each generation upgrade. I've been very patient and waiting for something to improve over the years. When we had our latest power blackout, reality came crashing down and I notice action needs to take place for better coverage. Since we no longer have a land line connection through Century Link, because we now have Comcast phone service that was on a battery back up. If the power outage lasted too much longer, I was afraid the back-up battery would fail. I was unable to make cell-phone calls because the coverage was so bad here; I always relied on my home phone to make calls in the past. I could not even connect to the 4G network because the service in this area is so poor. It is very frustrating! I know Rockrimmon has this gigantic hill that it probable the cause of poor coverage. However, there should be means to overcome it. A small cell-phone array could be installed on the roof of Safeway, if Safeway would agree. Something needs to happen!Was this review helpful to you?
In the City, T-Mobile is excellent. Often 5 bars of LTE service and fast speeds all throughout the city. It's LTE is faster than everyone else. T-Mobile even has LTE coverage in areas like Woodland Park (and AT&T still has 3G all along highway 24, while T-Mobile has 4G LTE!). It's much better than AT&T, which AT&T is BY FAR the worst carrier in Colorado. If you live in Colorado Springs, T-Mobile is the best carrier (and great pricing too).Was this review helpful to you?
Wow, yes, Sprint really is awful - and I agree with many of the other reviews on the signal. I have been told for months now that Sprint's horrible reception would be improved and its only gotten WORSE! Not to mention all the other frustrations: a loud keypad tone in the middle of calls, the inability to download voicemails, constant dropped calls, NO signal at my home in Black Forest... it really is sickening how much my family pays for how LITTLE we can actually use our phones. I do NOT recommend Sprint to anyone.Was this review helpful to you?
Since 4G LTE rolled out around December 2013, i'm loving T-Mobile in the Colorado Springs market! Verizon is basically a poor market area, according to them. Sprint is ok, if your outside or near the more populous parts of town. STILL waiting on LTE. ATT, I honestly dont know.Was this review helpful to you?
At the end of 2013 T-Mobile flipped the LTE switch for colorado springs, since then I noticed a HUGE IMPROVEMENT of DATA and call signals in and around the city! I had them before going to Verizon ( which I had no signal in and within a half mile of maizeland that could hold a call). When I spoke to T-Mobile about this they said since flipping on LTE, that signal reaches much further than the old 3g they were using and since they dont have too many customers like Verizon, I'm seeing speeds in my basement that are on par with my home wifi! I was also told that this isnt the end, they are still working on beefing up LTE to the small areas outside the city, like manitou / cripple creek / etc... they even paid my Early Termination Fees for leaving Verizon and paid me enough for my Verizon note 3 that I barely paid 300 for my new T-Mobile note 3 and insurance / Jump ( where I can trade in every 6mo) is just 10 dollars a month bringing my total monthly bill to 95 dollars for unlimited everything! I paid almost 180 a month with Verizon for 4gb of lte that didnt work half the time unless I was downtown! Tmobile in the Springs and Denver is now top notch in my opinion and blows the competitino away!Was this review helpful to you?
Sprint has one tower that is on the east side of Palmer Park so consequently, we have one or no bars on the west side of Palmer Park. There are many dead spots around town too. Sprint offered us a free AirRave (Femtocell that uses the Internet) and it works, but causes some problems with texting and drops calls as you leave the house and transition.Was this review helpful to you?
Verizon has deemed this area a "limited coverage zone" or, in other words, a "dead zone." You have the options of: purchasing a $250 network extender (ask for a $75 discount), suspend your service for up to 6 months out of 1 year in 3 month increments, or cancel your contract and get service from another carrier. If you choose to find another carrier, make sure they have coverage in this area and you are able to get out of your contract if you find out that this is really not true. Please share with others what carriers have worked in this area. Thanks for reading and good luck.Was this review helpful to you?
I consider my reception as poor and unreliable. I seldom have good reception at my own home and I need my phone for personal use and business. I am truly sorry that I picked Sprint as a carrier, and the main reason I did is because it seemed like a deal when I had to pick a carrier. To be fair I had a Trac Fone before I bought my Galaxy S4, and the reception was not very good then either but I paid much less for poor service.Was this review helpful to you?
well Friday 11 / 22 / 13 was 9 weeks with dropped calls from Sprint service. last time I called I was told it would be fixed between 11 / 20 and 11 / 24. well it still dropping calls. it was just dropping most of calls north side of springs. now its by Peterson af base. and down to fort carson now. wow can they get any worse. they sure can now its affecting falcon peyton area and black forest. they obviously don't care. I am tired of calling them to ask for a credit on the 9 weeks I have had no service. its funny when you go on there website they have a section that explains how they take care of customers and their code of ethics on their service they supply. the last timt I called them I lost signal 5 times. twice I did get through. they were checking why I have no service. they still say it my phone. dummies. 2 of the calls I did get through they ask for phone #. I lost both calls as I was talking with them. you would think they would call me back like I asked them to do if I lose signal. not 1 of the 2 I talked to did. I'm sure they were happy as hell to lose my call. DO NOT USE SPRINT IF YOU ARE SWITCHING FROM A DIFFERENT SERVICE. TRUST ME YOU WILL NOT HAVE ANY WITH SPRINT. still cannot get any info on how to email or call corporate.Was this review helpful to you?
In my location, I have had probably 80% ok signal strength and not that many dropped calls overall. THAT SAID, there have been a number of occasions when I have had call after call drop (one morning nearly 20 dropped calls, including 12 with Verizon customer service on the line!) -- and especially since this past August. I don't believe them anymore whatever they tell me. I think they've cut back on some towers and won't admit it. I would drop Verizon in a heartbeat for anyone else if their signal and reliability in CO Springs was better. Unfortunately for me, no one else here IS better. :(Was this review helpful to you?