Coverage comments are submitted voluntarily by visitors around the Colorado Springs, CO area.
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I've been putting up with Verizon and their promises to improve cell service for about 4 years now and I'd swear their service is deteriorating. If it weren't for the fact that every time I start researching other companies, I hear they have the same problems I would have dumped Verizon long ago. I even bought a bi-directional amplifier for my car and it helps a little but not enough to really make a difference. Oh well...
I previously lived in Philadelphia and had T Mobile phone service, I was very happy with it, unfortunately my husband and I decided to get a family plan and so I swtiched to Verizon. (He still apologizes for making me switch!) We bought our phones in Georgia and wanted to get a Samsung, but the sales rep in the store warned us that she had a "bad batch" that had quite a few that had been returned. She urged us to get the LG 6100--BIG MISTAKE. I had horrible reception in Philadelphia, ultimately they finally replaced the phone with the same phone, a cycle that I repeated regularly. Every time I made a call, it seemed like it would drop. I have spoken to so many Verizon reps that I feel like I know more than they do. Since moving to Colorado the service has been equally horrible. I brought it to a Verizon store, where they told me that I would have to switch to a local phone number (THEY WERE WRONG.) I corrected the lady I spoke with, and ultimately she came back and apologized, telling me that it shouldn't matter... she did however replace my phone again. Now that I have had the same phone 3 times, I am finally elligible to switch a different phone (OF EQUAL VALUE.) They told me I would have to go to a Verizon store to do the switch (which I'm dreading.) Hopefully a different phone with improve the problem, although I am very skeptical and am overall very unhappy with Verizon: the tech support is horrible, the customer service is horrible, and the phones and service are horrible. I'd avoid Verizon if I could...
We just moved into a house in the Charleston Place neighborhood and our Verizon service got no reception. Our LG phone would barely get 1 bar and would not connect to the network. After reading the review above from May 24, 2005 I decided to visit the cell phone dealer recommended by the reviewer. I am soo glad we did. He set us up with a Nokia 3589i and we now get 4 bars of reception on Verison. The name of the dealer is Dan Hendrickson and his shop is Peak Cellular and Satellite. We spent two hours with him last saturday mostly getting advice and an education about why most new phones on the market get horrible reception. He took a lot of time answering our questions and unlike going to a mass cell phone store and getting a salesman we got a technical expert who puts a lot of effort into getting repeat customers. The new phones have a lot of bells and whistles but aren't built for reception. He rebuilds cell phones in his shop and seems to know the engineering and technology behind the phones and networks. Dan's store Peak Cellular has recently moved to Castle Rock to be closer to his family and because his lease ran out in C-Springs and the building owner decided to sell the building. If you are having cell phone reception problems or just want honest advice go to his store. The new address is: 213 Fourth St, Castle Rock. 303-660-5554. By the way, I met Dan for the first time last Saturday and am not his representative. I was just a frustrated cell phone user that found a guy who helped us out.
Usually have good reception, 4-5 bars. Only rarely do I have dropped calls. East near Pinon Valley reception drops to nothing in the valley with bluffs all around.
Qwest works everywhere in Colorado Springs / Pueblo / Denver. A little problem in Cripple Creek. I had Verizon which is not worth the money on the west side of Colorado Springs and around Glen Eagle.
