Very frustrating! I've been with AT&T since 1991 (started out as CellOne, went to AT&T, Cingular and then back to AT&T). I have always loved AT&Ts customer service. I have always loved AT&Ts coverage! Rarely had an issue that wasn't expected - i.e., you know their weak spots and know to be off the phone when you get there. I moved about a mile away a little over a year ago and have had trouble with the service ever since. I have a MicroCell in my home / office and changed phones as well. My iPhone 3GS was great but they blamed it so I went to the iPhone 4S. I love these phones AND it wasn't the phone. I am dropping calls two and three times while on the phone with clients, etc. even when I am not in my home by the M-Cell. The M-Cell strengthened my signal so I didn't have to go outside to get a good signal but I am still having issues here and elsewhere. Sounds like they are all this way. It has changed in the past year. Sorry! Yes, I choose to live here and I haven't had the issues I have experienced since the Waldo Canyon Fire last year. Don't know what happened, but something's changed.Was this review helpful to you?
Had Sprint for 10+ years now and loved it... . till about a month ago cant hardly make phone calls, and not only do we not have 4g yet but the 3g has been getting slower and slower to where its barely even useable now. I have contacted Sprint customer service by phone and made complaints on Sprint community but I just get the same old crap about my phone is the problem... . then why is it mine and everybody else I know who has Sprint said the service sucks all of the sudden... why cant they just be honest and tell us whats going on? Maybe switching soon.Was this review helpful to you?
Verizon has terrible coverage inside and outside my home in this area. It jumps between 3G and 4GLTE and the signal is usually 1 bar on either one. When I'm on the phone, making a voice call which is neither 3G or 4G the other party cuts in and out and it's hard to understand what they're saying. They say the same about my signal. I'll be contacting them to drop my contract after I've built up enough complaints with them.Was this review helpful to you?
Just moved to the Springs from Dallas about a year and a half ago - there AT&T often dropped calls where I lived on my iPhone 4, and I thought it was the phone. Moved up here and used my iPhone 4 about 6 months and never had a dropped call. Then decided last spring to get a Samsung Galaxy Note II - had it for 2 weeks, couldn't get service on internet or calls still with AT&T... I took it back and got an iPhone 5 and now I get calls and keep calls without dropping and the internet is flawless out and about. What I would like to know is if there are any services that are better once you get out of the city... we go out camping a lot and it seems other people with Verizon have better service farther into the mountains, etc... is that just a tower thing? Whomever happens to have a tower closest to the area but it could be any of them or none of them? Would love to hear if anyone has great service with any carrier or any particular phone especially west of here in the Buena Vista area...Was this review helpful to you?
I live in the center of town at the intersection of Woodman and Academy. I never have more than 3 bars, usually have 2, and right now I do not have reception at all. Lately every phone conversation I have that lasts more than 10 minutes, the call is dropped. I stopped at the T-Mobile store right down the street and also called them... they say they don't see any problems. FYI if you ever travel through Montana, North Dakota or Wyoming with T-Mobile don't plan on having reception at all!Was this review helpful to you?
T Mobile has the worst signal strength.I got sucked in by their commercials faster and everywhere B.S. if they would put the money they put into their commercials into their signal I could see them being good.I've lived in Colorado Springs for over 20 yearsand this cell phone service is the worst in town.Was this review helpful to you?
What's going on? I can't make or receive calls. No texts. No Internet. Phone was working just fine yesterday. WTF?Was this review helpful to you?
So just looked at my phone and I have full bars of T-Mobile LTE that is really fast 26mb download. Don't know if they are just testing but T-Mobile LTE in Colorado Springs would he great! Started at around 10amWas this review helpful to you?
Have been with T-Mobile for 10 years. Since we moved to Southeast Colorado Springs serve has been aweful and have been considering switching to another celluar company but after ready these reviews I'm more confused then ever as to who has the best service. Sounds like their all lousy.Was this review helpful to you?
Just moved back to Colorado Springs and have Sprint. Our family cannot use our cell phones inside the house, no matter where we are. We have to go outside to talk on phone, and even then it's only 2 bars at most. My friend was here for 2 days, has T-Mobile and her phone worked find indoors. Called Sprint, of course they say everything is fine with their coverage, must be our phones. Whatever, my phone worked great in Virginia 2 weeks ago. Guess I will have to switch in a few months when contract is up.Was this review helpful to you?