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Verizon coverage extremely poor in Highland Lakes subdivision. Switched to Sprint and have excellent coverage in most areas except the valleys. Three Sprint phones work outdoors, only one does (the HTC) indoors. The cheap phones do not seem to have as good a receiver. I was with Verizon since the Airtouch days. I did not drop them because I moved. I dropped them because of arrogant company policies. So far, life is good with Sprint. Hope so - I signed 8 device years of contracts!