Lousy service since required to move to 3G last year. Great before that for many years. No service, dropped calls, voice mail several days later, texts also. After several cell phones tried and promises on new cell towers and some kind of change on a resolution managers key board somewhere I am ready to go to a different carrier. FRUSTRATED!
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I involuntarily just got switched from Alltel to ATT. AT&T sent brand new phone HTC Aria, and new air card My ATT phone drops calls, won't connect, says I have no service connected, or no MMI Code. My air card which I pay dearly to for has not worked even once, NO 3G service just Echo. I've spent many hours on tech support and at the store. They love to tell me it should work... but nothing works. The phone drops maybe 6 out of every 10 calls... ..really! Their offered solution was to do a firmware upgrade, but they inform me I have to do it myself on my home computer. That's total BS. When I read about it, the warning says it wipes your data clean. I"m as totally disgusted with ATT lack of customer service as I am with lack of phone connectivity. I travel up and down the west slope of Colorado between Pagosa Springs, Durango, Montrose and Grand Junction it is the same everywhere. I even stoppped in Durango to have them look at it but the line of people was out the door and down the sidewalk almost to the end of the building. 2 hour wait. NO THANKS, I'll switch to Verizon or T-Mobile I guess.
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