I have had AT&T for going on three years now and no problems. I have never once had a dropped call. I don't see what other peoples complaints are.

Works well most places, cant use at all in house. Plus Verizons phones suck too.

Reception is very poor indoors and along Narrow Rocks Lane and Mayflower Parkway.

I have been looking to switch plans from Sprint PCS to something else. Believe it or not, specifically because of the phone choices. Stupid I know. But I love the Sidekick II that T-Mobile offers. However, every article I read says the reception with T-Mobile is garbage. However, the point of my story is Sprint PCS. People have said the Sprint PCS is horrible too. I can honestly say, I've never really had a problem with SprintPCS accept for their customer service, which is from the stone age. Any where I've been, Upstate NY, typically anywhere in CT, and Manhattan, it's been fine. I think people take this cell phone thing a little too personally. The cell phone companies can't guarantee 100% connectivity anywhere you go. It's impossible. Just the weather alone can dictate your phone call. So, I don't flip out when I have a call dropped every once in awhile, or I can't necessarily get good reception. It's by no means an exact science. So, you go with what relatively works, and call it a day.