Coverage barely exists (and sometimes dies) at 33rd Place, rises slightly at 34th / Reno, dies again at 35th. This on a major NW artery!

I used to be an ATT Wireless customer until they merged with Cingular. For the last 2 years, I've had perfect reception in my apartment and around the DC-area. Over 3.5 weeks ago, reception in my apartment dropped along with spotty reception everywhere else, and service has not improved. Cingular has not been helpful only offering an explanation that they're converting old ATT towers -- a process that they don't expect to be completed until November! Plus, they've been less than generous with compensation for a phone that I can't use, not to mention the extra charges that I'm incurring on my home phone. Based on Cingular's refusal to deal with the problem in a customer-friendly way, I do not recommend them.

I usually get great reception, but after talking for a little while I will get this horrible static and people usually want to hang up, but I tell them to wait because it goes away after about 5-10 seconds. But then it might happen a few minutes later. It's very annoying. But their customer service is improving and that's important! And it would be nice to get reception in the Metro...

Great reception on 99% of the campus. Verizon, as well as all of the other carriers, do not seem to have reception on the first floor of the Marvin Center. Elsewhere in the DC metro area, Verizon has spectacular coverage. They even have reception in the Metro underground!

My Cingular phone service has been terrible ever since I arrived in DC. I had relatively few problems with it in Boston, but my calls are almost always dropped here. I almost always have to call people twice, because the first time they pick up, they can't hear me, or I can't hear them. My calls usually only last for about 4 minutes before they are dropped. The connection (when it's there) is very static. This seems to be a problem all over the city, not just where I am living. I am very disappointed with Cingular.

The reception in my apartment building is terrible. I constantly only get one or 2 bars if any at all and then when I walk outside and a little ways down the street I have full reception. I need reception in my apartment!

Surprisingly good reception, although my girlfriend has same provider, different phone, and doesn't have as good reception. My phone has decent signal inside and outside.

I had a T-Mobile phone about a year ago, and I did not get reception at all when I was in the law school building.

Inside my house, my reception drops to 1 or no bars. I often have to go outside to have a decent conversation

When I had AT&T and my v600 I usually got full bars in my house. I recently switched completely to Cingular and I have a v551 now, I get no more than 3 bars on the top floor of my house. With At&t, in my basement... full bars, now I get nothing.