AT&T is the absolutely worst carrier on the planet. Absolute worst! In the process of switching and evaluating carriers I signed up with ATT. I had them for 4 days and I had more dropped calls in 4 days with ATT than I had in 5 years with Sprint and 2 years with T-Mobile. I barely had the service for 2 days before they sent me a bill (they are quick to do that for sure), which they already screwed up charging me for services I did not order. Upon calling them, they told me I had to go back to the AT&T store to resolve my issue. I did just that, they admitted their mistake and said the corrections should be on my account in 24 hours. 2 days later my account was the same and I was once again redirected to the store. I had enough! Within 5 days I returned the phone, and cancelled my service. That should've been the end of it, but no, a month later I get a whopping $492 bill from AT&T. They were charging me and early termination fee even though I had 30 days to cancel and I canceled within 4 days! I spend hours, hours on the phone getting the run-around, getting transferred from one person to the next, having to explain my problem over again to each, before I got my charges dropped (supposedly, I still expect to receive a bill from them because they are THAT incompetent). Avoid AT&T like Aids! They are the absolute WORST!
|