Write a Review

This Site Wouldn't Be Possible Without Contributions From People Like You. If You Found Us Helpful, Please Leave a Review.

Jacksonville, FL Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.9 star rating (2.9 stars | 22 Reviews)
2. AT&T 1.9 star rating (1.9 stars | 44 Reviews)
3. T-Mobile 1.6 star rating (1.6 stars | 34 Reviews)
4. Sprint 1.3 star rating (1.3 stars | 44 Reviews)

Total Coverage 1.7 star rating (1.7 stars | 167 Reviews)
Towers
Verizon Towers
AT&T Towers
T-Mobile Towers
Sprint Towers

All Towers


AT&T

2 Out of 5 (2 stars) | Julington Creek | Racetrack Rd.Flora Branch, Jacksonville, FL 32259 |

Only two bars in most of Julington Creek. AT& sucks.

Was this review helpful to you?


Verizon

4 Out of 5 (4 stars) | Bent Creek Golf Course | 103rd and Chaffee Rd., Jacksonville, FL 32222 |

I have been with Verizon for the last 10 years 7 a total of 14 with 4 years spent with Alltel, before Verizon bought them out. I have to say the service on my smart phone has been great. I use a Android and have had few problems with service. I have 4 lines on the "Family Plan", 2 in Jacksonville and 2 in Omaha. We have simply had no problems with 4G or 3G in Nebraska's rural areas. I would recommend Verizon to anyone. I was considering changing to Sprint due to the current promo but, after reading the feedback it isn't worth the saving!

Was this review helpful to you?


T-Mobile

1 Out of 5 (1 star) | Pecan Park Rd.Off of 95 N | Lexington Park, Jacksonville, FL 32218 |

When I purchased the phone from T-Mobile, they said that I was in an area that had second to the highest coverage. I was told that twice again on the phone. I never could make a call and people had a hard time calling me, we would get dropped. Internet service is good with WiFi. Samsung Galaxy light phone with 4Gs. T-Mobile made two service calls to the area. After the second one, the man in the technical department said that they didn't have ANY towers close to me. A service for a tower would take one month to a year. Told me to search for other services. What are we supposed to do without good reception? Isn't Jacksonville big enough to have great coverage everywhere we go on any coverage we choose? Get with it J'Ville. It is 2014. This is hard to believe. I've tried other service providers: Straight Talk, and Net One and Net One was the best so far. Don't know what I'm going to do. Why am I paying for a phone???????

Was this review helpful to you?


AT&T

1 Out of 5 (1 star) | Sand Point Dr. E | Argyle Blvd., Jacksonville, FL 32244 |

We use to have four bars, all of 2014 has dropped two

Was this review helpful to you?


Sprint

1 Out of 5 (1 star) | Orange Park, Jacksonville, FL 32244 |

Reception is not good with Sprint in a lot if places. You would think it would be good in Jax because it's a major city. I was house hunting so I went all over the city and 80% of the time I had issues. Had up use my hubby's phone for the map... he had AT and T.

Was this review helpful to you?





Sprint

0 Out of 5 (0 stars) | Plummer Rd., Jacksonville, FL 32219 |

nothing on htc phone works ! no phone service or internet get voice mail or text hours or days later.

Was this review helpful to you?


Verizon

2 Out of 5 (2 stars) | Spring Park | Beach Blvd, Philips Hwy, University Blvd., Jacksonville, FL 32207 |

Call Drop or no service, can barely use the Internet on the phones.

Was this review helpful to you?


Sprint

2 Out of 5 (2 stars) | 295 and JTB, Jacksonville, FL 32204 |

While Sprint isn't horrifically bad, it's pretty terrible. Slow speeds, poor reception, dropped calls, etc. Not to mention, on a family plan we're still paying $65 / person. What good is unlimited data if you can't even use a reliable connection? Go with Verizon or AT&T if you're in Jacksonville. Sprint sucks.

Was this review helpful to you?


AT&T

1 Out of 5 (1 star) | Reginald Dr., Jacksonville, FL 32246 |

Everywhere in Jacksonville I go, I get about two bars. When I do find a full service area, I am usually driving so it is useless. I get one maybe two bars in my house. Jacksonville has the worst 4G lte I have seen. In California, my 4G LTE would get about 20 Mbps down. Here I get 3.5 Mbps. Utter garbage. It isn't even AT&T. Other carriers that I come in contact with have similar reception and speed problems.

Was this review helpful to you?


Sprint

1 Out of 5 (1 star) | San Juan Ave. | Roosevelt Blvd., Jacksonville, FL 32210 |

Sprint has gone downhill! Our business have been with Sprint for 10 yrs. Our Sprint service has been horrible since 9 / 2013. Problems are: drop calls, missed calls, no service, delayed txt delivery, unable to get calls. When you call customer service, they can't give you a straight answer. I can't wait to get out of this SPRINT contract.

Was this review helpful to you?


MetroPCS

0 Out of 5 (0 stars) | Sunbeam Rd.And Old Kings Rd.S., Jacksonville, FL 32257 |

Just purchased a LG 9 from metro PC's on Sunbeam rd.. Now I have no reception and no bars. This really sucks. On can talk outside. Smh

Was this review helpful to you?


Sprint

2 Out of 5 (2 stars) | Soutel Dr., Jacksonville, FL 32208 |

I have had this problem since 03 / 12 my phone coverage at home is crappy, my service was good up until that mth, dropped calls barely picking up service can't use phone to search internet if u do it takes forever tried calling but all thesy say us they r updating coverage bull crap. I've had them for 6-7 yrs and never had a problem don't use Sprint they don't seem to care about their customers at all

Was this review helpful to you?


AT&T

3 Out of 5 (3 stars) | Most Anywhere In the City, Jacksonville, FL 32244 |

I'm using an Apple iPhone 5. LTE is good and fast when it works. However, it rarely works in the morning. Very slow 4G is all that's received until the late morning and PM hours. I desire an explanation. Thank you. Wayne King

Was this review helpful to you?


Sprint

0 Out of 5 (0 stars) | Sunbeam | San Jose, Jacksonville, FL 32257 |

I called Sprint support yesterday 10 / 21 and was told that they are working on equipment updates on the Southside and that the ETA for completion is today 10 / 23 after around 6:00PM. My signal was gone on Tuesday 10 / 20.

Was this review helpful to you?


Sprint

0 Out of 5 (0 stars) | Nas Roosevelt Blvd.., Jacksonville, FL 32244 |

This has been going on for 2 days..can't get through customer service..nothing is working unless I'm connected to wi-fi..unbelieveable..

Was this review helpful to you?





Sprint

0 Out of 5 (0 stars) | Girvin Rd. | Atlantic Blvd., Jacksonville, FL 32225 |

Don't buy Sprint The absolute worst company out there! My Phone has not worked in my home for over 2 months. I have an air rave they told me that the air rave only works with 3g and my phone is 4g lied right to my face I have a blackberry 9650 which is 3g I have talked to them 10 times or more since then every time I talk to them I am doing something wrong.First I have 3 lines they told me all of our phone were no good. then they told me I needed a new air rave. I replaced it. They will not work with me to leave contract so I can have a working phone. do yourself a favor Don't go with Sprint the worst company in jax.

Was this review helpful to you?


Sprint

0 Out of 5 (0 stars) | Ortega Forest Dr. and Water Oak Lane | Roosevelt Bl, Jacksonville, FL 32210 |

no bars... .all calls dropped... if I do get a signal it goes to roaming..tried customer service..by land line... excuses... said it was my handset... tried a new one... .same thing..no service...

Was this review helpful to you?


Sprint

0 Out of 5 (0 stars) | St. Nicholas, Near San Marco | Where Atlantic and Beach Run Together. Near Bisho, Jacksonville, FL 32207 |

Beginning 9 / 15 / 13 calls are randomly dropping. Cannot access internet at all. Cannot call out. Text messages will not go through. Very strange compared to our regular service. Does anybody know if a tower is out in this area?

Was this review helpful to you?


AT&T

4 Out of 5 (4 stars) | Monument and Ft. Caroline | Monument , Jacksonville, FL 32225 |

Have never really had problems with AT&T. Used to live In Nassau county and while everyone else had no reception - I did. Switched from T-Mobile to AT&T. I can't complain. Customer service is great too. I went over seas one year and had to make a few calls using my phone. I was roaming obviously. When I get back to the states, my bill was over $1k. AT&T reduced it to $300. They changed my plan to help me out. As far as Verizon vs AT&T. I don't Knw which would be best. I'm pleased with my service.

Was this review helpful to you?


Sprint

2 Out of 5 (2 stars) | University Blvd. North (near River) | Ft. Caroline and University Blvd. N. , Jacksonville, FL 32277 |

Terrible reception by river at the end of University N. phone is always randomly going into "Roaming" for no good reason. Unreliable. Have had every carrier except Verizon. AT&T wasn't bad but back then paying $100 + for cell phone was expensive. Had the first gen iPhone with them and left bc bill was too high. Now, I'm with Sprint (iPhone 4s) last couple years. They suck. You get what you pay for. Yes, you save money every month but you end up paying in dropped calls and other BS. Will try Verizon this time around with iPhone 5s. Fingers crossed !

Was this review helpful to you?



Not enough? Search the Neighborhood!


Enter your zip code and we'll pull up reviews in surrounding areas. We know you don't just sit at home.




Found Us Useful? Help Us Out -- Write a Review!


This site wouldn't be possible without contributions from people like you. If you found us helpful, please take a moment and leave a review to help others. Thank you!


All fields in bold must be completed.

Carrier:

AT&T
Sprint
T-Mobile
Verizon
Cellular One
Cricket
MetroPCS
US Cellular


Zip Code:

Where is the location of your review?


Location or Major Street:

Enter location of review. (ie: Landmark, building, major roads, etc.)


Major Street 2:

For intersections. Enter major cross streets in Street 1 and Street 2.


Rating:

How would you rate your reception?
Rating: 5 of 5 - Perfect
Rating: 4 of 5 - Good
Rating: 3 of 5 - Average
Rating: 2 of 5 - Below Average
Rating: 1 of 5 - Poor
Rating: 0 of 5 - No Reception


Comments:

Must contain at least 20 words.


Phone Model:

What phone model did you use to test reception?