Jacksonville, FL Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.9 star rating (2.9 stars | 20 Reviews)
2. AT&T 1.9 star rating (1.9 stars | 42 Reviews)
3. T-Mobile 1.6 star rating (1.6 stars | 33 Reviews)
4. Sprint 1.3 star rating (1.3 stars | 44 Reviews)

Total Coverage 1.7 star rating (1.7 stars | 162 Reviews)
Towers
Verizon Towers
AT&T Towers
T-Mobile Towers
Sprint Towers

All Towers


Sprint

2 Out of 5 (2 stars) | 295 and JTB, Jacksonville, FL 32204 |

While Sprint isn't horrifically bad, it's pretty terrible. Slow speeds, poor reception, dropped calls, etc. Not to mention, on a family plan we're still paying $65 / person. What good is unlimited data if you can't even use a reliable connection? Go with Verizon or AT&T if you're in Jacksonville. Sprint sucks.

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AT&T

1 Out of 5 (1 star) | Reginald Dr., Jacksonville, FL 32246 |

Everywhere in Jacksonville I go, I get about two bars. When I do find a full service area, I am usually driving so it is useless. I get one maybe two bars in my house. Jacksonville has the worst 4G lte I have seen. In California, my 4G LTE would get about 20 Mbps down. Here I get 3.5 Mbps. Utter garbage. It isn't even AT&T. Other carriers that I come in contact with have similar reception and speed problems.

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Sprint

1 Out of 5 (1 star) | San Juan Ave. | Roosevelt Blvd., Jacksonville, FL 32210 |

Sprint has gone downhill! Our business have been with Sprint for 10 yrs. Our Sprint service has been horrible since 9 / 2013. Problems are: drop calls, missed calls, no service, delayed txt delivery, unable to get calls. When you call customer service, they can't give you a straight answer. I can't wait to get out of this SPRINT contract.

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MetroPCS

0 Out of 5 (0 stars) | Sunbeam Rd.And Old Kings Rd.S., Jacksonville, FL 32257 |

Just purchased a LG 9 from metro PC's on Sunbeam rd.. Now I have no reception and no bars. This really sucks. On can talk outside. Smh

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Sprint

2 Out of 5 (2 stars) | Soutel Dr., Jacksonville, FL 32208 |

I have had this problem since 03 / 12 my phone coverage at home is crappy, my service was good up until that mth, dropped calls barely picking up service can't use phone to search internet if u do it takes forever tried calling but all thesy say us they r updating coverage bull crap. I've had them for 6-7 yrs and never had a problem don't use Sprint they don't seem to care about their customers at all

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AT&T

3 Out of 5 (3 stars) | Most Anywhere In the City, Jacksonville, FL 32244 |

I'm using an Apple iPhone 5. LTE is good and fast when it works. However, it rarely works in the morning. Very slow 4G is all that's received until the late morning and PM hours. I desire an explanation. Thank you. Wayne King

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Sprint

0 Out of 5 (0 stars) | St. John's Town Center, Jacksonville, FL 32216 |

Worst company I've ever had! I have an iPhone 5 and I might as well have a metro pcs. I can't do anything except strictly text! and that doesn't include pic messages. Nothing works! Especially the internet. Piece of shit company. Never again. Fuck you Sprint!

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Sprint

0 Out of 5 (0 stars) | Sunbeam | San Jose, Jacksonville, FL 32257 |

I called Sprint support yesterday 10 / 21 and was told that they are working on equipment updates on the Southside and that the ETA for completion is today 10 / 23 after around 6:00PM. My signal was gone on Tuesday 10 / 20.

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Sprint

0 Out of 5 (0 stars) | Nas Roosevelt Blvd.., Jacksonville, FL 32244 |

This has been going on for 2 days..can't get through customer service..nothing is working unless I'm connected to wi-fi..unbelieveable..

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Sprint

0 Out of 5 (0 stars) | Girvin Rd. | Atlantic Blvd., Jacksonville, FL 32225 |

Don't buy Sprint The absolute worst company out there! My Phone has not worked in my home for over 2 months. I have an air rave they told me that the air rave only works with 3g and my phone is 4g lied right to my face I have a blackberry 9650 which is 3g I have talked to them 10 times or more since then every time I talk to them I am doing something wrong.First I have 3 lines they told me all of our phone were no good. then they told me I needed a new air rave. I replaced it. They will not work with me to leave contract so I can have a working phone. do yourself a favor Don't go with Sprint the worst company in jax.

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Sprint

0 Out of 5 (0 stars) | Ortega Forest Dr. and Water Oak Lane | Roosevelt Bl, Jacksonville, FL 32210 |

no bars... .all calls dropped... if I do get a signal it goes to roaming..tried customer service..by land line... excuses... said it was my handset... tried a new one... .same thing..no service...

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Sprint

0 Out of 5 (0 stars) | St. Nicholas, Near San Marco | Where Atlantic and Beach Run Together. Near Bisho, Jacksonville, FL 32207 |

Beginning 9 / 15 / 13 calls are randomly dropping. Cannot access internet at all. Cannot call out. Text messages will not go through. Very strange compared to our regular service. Does anybody know if a tower is out in this area?

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AT&T

4 Out of 5 (4 stars) | Monument and Ft. Caroline | Monument , Jacksonville, FL 32225 |

Have never really had problems with AT&T. Used to live In Nassau county and while everyone else had no reception - I did. Switched from T-Mobile to AT&T. I can't complain. Customer service is great too. I went over seas one year and had to make a few calls using my phone. I was roaming obviously. When I get back to the states, my bill was over $1k. AT&T reduced it to $300. They changed my plan to help me out. As far as Verizon vs AT&T. I don't Knw which would be best. I'm pleased with my service.

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Sprint

2 Out of 5 (2 stars) | University Blvd. North (near River) | Ft. Caroline and University Blvd. N. , Jacksonville, FL 32277 |

Terrible reception by river at the end of University N. phone is always randomly going into "Roaming" for no good reason. Unreliable. Have had every carrier except Verizon. AT&T wasn't bad but back then paying $100 + for cell phone was expensive. Had the first gen iPhone with them and left bc bill was too high. Now, I'm with Sprint (iPhone 4s) last couple years. They suck. You get what you pay for. Yes, you save money every month but you end up paying in dropped calls and other BS. Will try Verizon this time around with iPhone 5s. Fingers crossed !

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T-Mobile

1 Out of 5 (1 star) | Baymeadows | San Jose, Jacksonville, FL 32217 |

No service most of the day, outside one or 2 bars at best, sad that in 2013 we cant get decent cell service.

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T-Mobile

1 Out of 5 (1 star) | Gate Pkwy. | I-295, Jacksonville, FL 32256 |

Like the previous poster, I've had service with T-Mobile forever (since 2001) and always been a HUGE fan. My service at home (where I work) was good (4G) until the past month. Service else where has also become ify. Now I have dropped calls, no network available msgs, 2G at best and only a few bars max of coverage. T-Mobile has switched my phone twice and had me jump through every hoop in the book... .still not resolved. I wondered why they offered (without me asking) to lower my bill 6 wks ago... has to be an effort to keep people from jumping ship for poor service. No idea what is going on, but I visited Verizon today and plan to make a switch. If I can't get connectivity with Tmobile... it doesn't matter how much they drop the rate plan!

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T-Mobile

0 Out of 5 (0 stars) | University Blvd.W and Old St. Augustine Rd.Jax FL, Jacksonville, FL 32217 |

I have been with T-Mobile since the before they got named T-Mobile... .WAS good, now absolutely NO bars anywhere in my appartment... regardless the reason... seems it started about when that new company took over... .T-Mobile trys to explain it way by redoing the towers for the bigger services comming... do NOT beleive them,,I was also driving on San Jose Blvd.Jax FL... phone appeared locked, and messages did NOT come through until I was at another location completely away from where I was... .don't go with them,, I am changing... .

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Sprint

0 Out of 5 (0 stars) | Main St. | Oceanway Ave., Jacksonville, FL 32218 |

No phone service for 5 days now. Keep hearing that the techs are working hard to repair and they will have it fixed by 6 pm the next day. This is just a load of crap they are handing us; right now I don't even feel they are even working on this problem.

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Sprint

1 Out of 5 (1 star) | 6700 Collins Rd. | Blanding Blvd., Jacksonville, FL 32244 |

I read the reviews and checked the coverage map. Figured the previous review was old and perhaps the customer was disgruntled. I have Sprint with an iPhone 5 after having an iPhone 3GS with AT&T. My phone only gets 3 voice bars. So far, I haven't seem it higher. The LTE and 3G is horrendous when it works. Usually I get a message that my phone can't connect to the Internet. I'm not sure I can tolerate this for 2 years. Sigh. Buyers remorse and beware.

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T-Mobile

0 Out of 5 (0 stars) | Duval Station Rd., Jacksonville, FL 32218 |

No reception for the past week. Otherwise, we usually get poor reception in our area.

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