(2.9 stars)
(2 stars)
(1.3 stars)
Sprint
|
Soutel Dr.,
Jacksonville, FL 32208 |
November 04, 2013I have had this problem since 03 / 12 my phone coverage at home is crappy, my service was good up until that mth, dropped calls barely picking up service can't use phone to search internet if u do it takes forever tried calling but all thesy say us they r updating coverage bull crap. I've had them for 6-7 yrs and never had a problem don't use Sprint they don't seem to care about their customers at all
Was this review helpful to you?1 out of 1 people found this review helpful.
AT&T
|
Most Anywhere In the City,
Jacksonville, FL 32244 |
October 31, 2013I'm using an Apple iPhone 5. LTE is good and fast when it works. However, it rarely works in the morning. Very slow 4G is all that's received until the late morning and PM hours. I desire an explanation. Thank you. Wayne King
Was this review helpful to you?0 out of 1 people found this review helpful.
Sprint
|
St. John's Town Center,
Jacksonville, FL 32216 |
October 26, 2013Worst company I've ever had! I have an iPhone 5 and I might as well have a metro pcs. I can't do anything except strictly text! and that doesn't include pic messages. Nothing works! Especially the internet. Piece of shit company. Never again. Fuck you Sprint!
Was this review helpful to you?2 out of 4 people found this review helpful.
Sprint
|
Sunbeam | San Jose,
Jacksonville, FL 32257 |
October 24, 2013I called Sprint support yesterday 10 / 21 and was told that they are working on equipment updates on the Southside and that the ETA for completion is today 10 / 23 after around 6:00PM. My signal was gone on Tuesday 10 / 20.
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
Nas Roosevelt Blvd..,
Jacksonville, FL 32244 |
October 23, 2013This has been going on for 2 days..can't get through customer service..nothing is working unless I'm connected to wi-fi..unbelieveable..
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
Girvin Rd. | Atlantic Blvd.,
Jacksonville, FL 32225 |
October 17, 2013Don't buy Sprint The absolute worst company out there! My Phone has not worked in my home for over 2 months. I have an air rave they told me that the air rave only works with 3g and my phone is 4g lied right to my face I have a blackberry 9650 which is 3g I have talked to them 10 times or more since then every time I talk to them I am doing something wrong.First I have 3 lines they told me all of our phone were no good. then they told me I needed a new air rave. I replaced it. They will not work with me to leave contract so I can have a working phone. do yourself a favor Don't go with Sprint the worst company in jax.
Was this review helpful to you?4 out of 4 people found this review helpful.
Sprint
|
Ortega Forest Dr. and Water Oak Lane | Roosevelt Bl,
Jacksonville, FL 32210 |
September 26, 2013no bars... .all calls dropped... if I do get a signal it goes to roaming..tried customer service..by land line... excuses... said it was my handset... tried a new one... .same thing..no service...
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
St. Nicholas, Near San Marco | Where Atlantic and Beach Run Together. Near Bisho,
Jacksonville, FL 32207 |
September 17, 2013Beginning 9 / 15 / 13 calls are randomly dropping. Cannot access internet at all. Cannot call out. Text messages will not go through. Very strange compared to our regular service. Does anybody know if a tower is out in this area?
Was this review helpful to you?1 out of 1 people found this review helpful.
AT&T
|
Monument and Ft. Caroline | Monument ,
Jacksonville, FL 32225 |
September 15, 2013Have never really had problems with AT&T. Used to live In Nassau county and while everyone else had no reception - I did. Switched from T-Mobile to AT&T. I can't complain. Customer service is great too. I went over seas one year and had to make a few calls using my phone. I was roaming obviously. When I get back to the states, my bill was over $1k. AT&T reduced it to $300. They changed my plan to help me out. As far as Verizon vs AT&T. I don't Knw which would be best. I'm pleased with my service.
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
University Blvd. North (near River) | Ft. Caroline and University Blvd. N. ,
Jacksonville, FL 32277 |
September 15, 2013Terrible reception by river at the end of University N. phone is always randomly going into "Roaming" for no good reason. Unreliable. Have had every carrier except Verizon. AT&T wasn't bad but back then paying $100 + for cell phone was expensive. Had the first gen iPhone with them and left bc bill was too high. Now, I'm with Sprint (iPhone 4s) last couple years. They suck. You get what you pay for. Yes, you save money every month but you end up paying in dropped calls and other BS. Will try Verizon this time around with iPhone 5s. Fingers crossed !
Was this review helpful to you?1 out of 1 people found this review helpful.
T-Mobile
|
Baymeadows | San Jose,
Jacksonville, FL 32217 |
August 19, 2013No service most of the day, outside one or 2 bars at best, sad that in 2013 we cant get decent cell service.
Was this review helpful to you?2 out of 2 people found this review helpful.
T-Mobile
|
Gate Pkwy. | I-295,
Jacksonville, FL 32256 |
August 13, 2013Like the previous poster, I've had service with T-Mobile forever (since 2001) and always been a HUGE fan. My service at home (where I work) was good (4G) until the past month. Service else where has also become ify. Now I have dropped calls, no network available msgs, 2G at best and only a few bars max of coverage. T-Mobile has switched my phone twice and had me jump through every hoop in the book... .still not resolved. I wondered why they offered (without me asking) to lower my bill 6 wks ago... has to be an effort to keep people from jumping ship for poor service. No idea what is going on, but I visited Verizon today and plan to make a switch. If I can't get connectivity with Tmobile... it doesn't matter how much they drop the rate plan!
Was this review helpful to you?5 out of 5 people found this review helpful.
T-Mobile
|
University Blvd.W and Old St. Augustine Rd.Jax FL,
Jacksonville, FL 32217 |
August 13, 2013I have been with T-Mobile since the before they got named T-Mobile... .WAS good, now absolutely NO bars anywhere in my appartment... regardless the reason... seems it started about when that new company took over... .T-Mobile trys to explain it way by redoing the towers for the bigger services comming... do NOT beleive them,,I was also driving on San Jose Blvd.Jax FL... phone appeared locked, and messages did NOT come through until I was at another location completely away from where I was... .don't go with them,, I am changing... .
Was this review helpful to you?4 out of 4 people found this review helpful.
Sprint
|
Main St. | Oceanway Ave.,
Jacksonville, FL 32218 |
August 04, 2013No phone service for 5 days now. Keep hearing that the techs are working hard to repair and they will have it fixed by 6 pm the next day. This is just a load of crap they are handing us; right now I don't even feel they are even working on this problem.
Was this review helpful to you?3 out of 3 people found this review helpful.
Sprint
|
6700 Collins Rd. | Blanding Blvd.,
Jacksonville, FL 32244 |
August 04, 2013I read the reviews and checked the coverage map. Figured the previous review was old and perhaps the customer was disgruntled. I have Sprint with an iPhone 5 after having an iPhone 3GS with AT&T. My phone only gets 3 voice bars. So far, I haven't seem it higher. The LTE and 3G is horrendous when it works. Usually I get a message that my phone can't connect to the Internet. I'm not sure I can tolerate this for 2 years. Sigh. Buyers remorse and beware.
Was this review helpful to you?4 out of 5 people found this review helpful.
T-Mobile
|
Duval Station Rd.,
Jacksonville, FL 32218 |
July 30, 2013No reception for the past week. Otherwise, we usually get poor reception in our area.
Was this review helpful to you?4 out of 4 people found this review helpful.
Sprint
|
103rd | Arlington Expressway ,
Jacksonville, FL 32208 |
July 22, 2013Sprint by far is the worst service ever I would not recommend nobody to them. The have a lot of hidden charges poor reception the phone is super slow I have an iPhone and my reception is by far the worst this this service is bad business
Was this review helpful to you?3 out of 3 people found this review helpful.
T-Mobile
|
Harlan Dr. | Claudia,
Jacksonville, FL 32218 |
July 22, 2013tmobis is a real peace of shi t.I can't get a signal inside my home,i have to stand outside in all kind of weather to make a call.they don't care as long as they get your payments these as sho le peaces of slime.
Was this review helpful to you?1 out of 2 people found this review helpful.
Sprint
|
Roosevelt Blvd. | Collins Rd. ,
Jacksonville, FL 32244 |
April 14, 2013Service has declined and now I'm lucky to get service inside my house at all. I have an iPhone 5 and Sprint 3G service has ALWAYS rendered my iPhone unusable on anything but wifi, now though my voice service is starting to fade. I continually miss calls and texts at home and don't get a notification until I walk outside. My wife is on AT&T and has no problems at all, her iPhone is lightning fast and she never has service issues. If this service wasn't free through work I would drop Sprint in a heartbeat, worst service I've ever encountered.
Was this review helpful to you?4 out of 4 people found this review helpful.
Sprint
|
Belvedere Ave. | Park St.,
Jacksonville, FL 32205 |
April 04, 2013In the last few months, reception has declined. Used to have at least 3 bars, and never experienced dropped calls, now they happen regularly. 1 or 2 bars inside, but outside is just weird; from 1 to 4 back down to 2, 1, then up to 4 again, all in one minute.
Was this review helpful to you?3 out of 3 people found this review helpful.
Verizon
|
Baymeadows East of San Jose | Baymeadows Rd.And Craven Rd.,
Jacksonville, FL 32217 |
March 27, 2013Cell phones are unusable inside my house, and barely usable outside. When receiving calls, at least 50% of the time my phones don't even ring - call goes directly to voicemail (with phone on and not in use). DON'T USE VERIZON, you WILL be sorry.
Was this review helpful to you?4 out of 5 people found this review helpful.
AT&T
|
Roberts Rd. | Ivy Lakes,
Jacksonville, FL 32259 |
March 17, 2013Poor reception in the house and around the community, and Roberts road. Dropped calls and can you hear me now? is common. AT&T customer service is telling me to buy a microcell so I can use their service. BS, I'm switching to Verizon
Was this review helpful to you?5 out of 5 people found this review helpful.
AT&T
|
Yellow Fin Dr. | Gate Pkwy.,
Jacksonville, FL 32256 |
February 21, 2013Terrible reception in my home and surrounding areas, often drop calls, straight to vm or "can you hear me now". Now I know why AT&T are called the "can you hear my now network". Can't work from home anymore because of this, may have to switch networks very soon.
Was this review helpful to you?2 out of 2 people found this review helpful.
T-Mobile
|
Edgewood,
Jacksonville, FL 32209 |
February 16, 2013this really sucks! I pay over $200 amonth for 3 lines and neither one of us can use our service when we're on. I worl from home and my son has chronic asthma so I need my ph on at all times!
Was this review helpful to you?1 out of 2 people found this review helpful.
T-Mobile
|
Hodges / jtb | Hodges / jtb,
Jacksonville, FL 32224 |
February 13, 2013Tmobile provides a free booster (u pay $7shipping) for your home.Had poor coverage in house off of Hodges. I got booster and it works great. I switched from ATT and have less drops on JTB and 95 towards downtown with Tmobile. My wife had more drops on drive to beach with unlocked AT&T phone. Getting T-Mobile phone fixed her problem. I have unlocked AT&T phone and cant wait for the new 1900 LTE coverage to be online in Jaxville. I got a taste of it in Baltimore and it was screaming fast data download. Faster than my home wifi. Stuck with edge now. Anyone know about that refarming / new atower antenna deployment schedule for jaxville?>
Was this review helpful to you?3 out of 3 people found this review helpful.
AT&T
|
Blackberry Lane | Julington Creek Plantation,
Jacksonville, FL 32259 |
January 28, 2013Have had AT&T for 8 years. The last year and a half the reception in my home has deteriorated. In the home, 1 bar or no service. Calls are guaranteed to drop even if you go outside. I receive texts 1 hour after they were sent. It takes me 5 tries to send a text message. At times my daughter's phone won't ring and incoming calls go directly to voice mail, but the voice mails don't show up until hours later. Dr.2 miles west to the tower at Racetrack Rd.and State Rd.13 and the reception is excellent. Very frustrating.
Was this review helpful to you?4 out of 4 people found this review helpful.
AT&T
|
Colony Cove Trail,
Jacksonville, FL 32277 |
January 28, 2013I was told by a person at the AT&T store that the tower in our area was worked on about a year ago, and it was messed up at that time and has still not been repaired. As soon as I said something about my poor reception, the salesperson was able to tell me what area I lived in.
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
Ricker Rd. | Melvin Rd.,
Jacksonville, FL 32210 |
January 17, 2013My cell phone reception seems to be good enough. I am amazed there are only 3 towers in the more densely populated areas.
Was this review helpful to you?2 out of 6 people found this review helpful.
AT&T
|
US Hwy. 301 S. | Normandy Blvd.,
Jacksonville, FL 32234 |
January 09, 2013I have AT&T wireless internet service and all phones are AT&T. I feel I get excellent service on everything except my Safelink phone. I get no reception bars at all here at the house but, I go into Jacksonville and get 5 bar reception. Must be the phone... .
Was this review helpful to you?1 out of 1 people found this review helpful.
AT&T
|
Butler Blvd. | Gate Pkwy.,
Jacksonville, FL 32246 |
December 11, 2012need to point to the closest tower for a repeater system
Was this review helpful to you?1 out of 1 people found this review helpful.
Verizon
|
Bartram Park | Old St. Augustine,
Jacksonville, FL 32258 |
December 08, 2012I have Verizon for the extensive network which seems to disappear at my home. Calls go directly to voice mail. Dropped calls at home and one bar or less at home. Outide things are different. So I thought it was just me until I went to my sister's house in Chicago. I had to go DOWN THE DRIVEWAY to make a call. I hate my carrier. Abyssmal service at a premium price. Relieved to see its not just me.
Was this review helpful to you?3 out of 3 people found this review helpful.
T-Mobile
|
Flagler Station | Old St. Augustine Rd.,
Jacksonville, FL 32258 |
December 06, 2012T Mobile is crappy. Most of the time, I get 1 bar to "No Service" when trying to use it in the house. I have even seen bars displayed on the phone, and I call from my home phone to "test" it, and it goes straight to voice mail. It is very selective about where it chooses to work. Outdoors, I have no problems, and in some building it works great, but overall, I think it is a piece of garbage. The good thing is that I have a pay-as- you go plan with Wal-Mart, so I can dump this service ASAP. I had a contract with Sprint and had NO PROBLEMS with the service. Every now and again I would hit a "dead zone" and lose the call, but my reception in the house was always excellence. If I have to have a problem using the service, I j would rather have an occasional drop off outside, than a constant one in my home. As of this writing, I am currently looking for a Boost mobile phone, and then I am switching my plan before I receive my first bill from Wal-Mart. I hope my experience will be helpful to anyone who is considering using T - Mobile.
Was this review helpful to you?3 out of 4 people found this review helpful.
Sprint
|
Southside Blvd. | Old Baymeadows.,
Jacksonville, FL 32256 |
November 22, 2012With the Airave the voice serive is good, but once you leave your house it's fair... .the texting is bad with or without the airave. Not sure if I'm changing carriers as I'm going to be moving to S. Jacksonville / ST.Johns area.
Was this review helpful to you?3 out of 3 people found this review helpful.
T-Mobile
|
Ortega Farms,
Jacksonville, FL 32210 |
October 31, 2012We were with T Mobile for six years. Over the last six months, we could rarely place calls in our home. 0 to 1 bars. It's better in other areas, but I wouldn't recommend the service in the NAS JAX / Ortega Farms area. We switched to Verizon now we have 2 to 3 bars, much better, but more expensive.
Was this review helpful to you?11 out of 13 people found this review helpful.
AT&T
|
SR 13 | Fruit Cove Woods Rd.,
Jacksonville, FL 32259 |
October 17, 2012I am a very frustrated AT&T user. I have maintained my service for more than 10 years now and lived in my home for more than 9. I have heard numerous times that we would be getting a cell phone tower in our location for this same amount of time. I am almost over it and ready to leave AT&T (along with my husband and son) when our contract expires soon if the service does not change. Please help!
Was this review helpful to you?10 out of 11 people found this review helpful.
Verizon
|
Julington Creek | Old St. Augustine Rd.,
Jacksonville, FL 32258 |
October 16, 2012Sketchy in the house and, when it isn't raining, I frequently take calls from the back yard. Drops on 9a going north from 95 (toward beaches) and spotty through the city. I travel for work and find the same type of "hit and miss" in and around Atlanta. Though, with VZW, it isn't just about signal strength, but about poor customer service, especially as it relates to billing problems. In the past four days, I spent > four hours to get an adjustment on a billing error. Normally, about $200 but somehow became $1300+... Omigosh, what at wonderful wedding present. Filed formal "notice of dispute" and kindly asked to have the issue escalated.
Was this review helpful to you?11 out of 12 people found this review helpful.
AT&T
|
Monument Rd. | Ft. Caroline Rd.,
Jacksonville, FL 32225 |
September 30, 2012Service is awful. Max is two bars, lots of dropped calls. Phone hardly works inside.
Was this review helpful to you?0 out of 0 people found this review helpful.
T-Mobile
|
Fruit Cove,
Jacksonville, FL 32259 |
September 26, 2012After much discussion with T-Mobile, including their Tech rep, the best I can do is to re-up for another 2 years in order to get a signal booster that may or may not work. T-Mobile is the last-place provider in the four major providers, and this is exactly why! They don't mind taking my $220 per month for 3 lines that are virtually unusable inside my home. I can't wait until my contract is up---T-Mobile is the pits for cell service!
Was this review helpful to you?3 out of 3 people found this review helpful.
T-Mobile
|
Fruit Cove Woods | Hawkcrest,
Jacksonville, FL 32259 |
September 24, 2012T-Mobile has consistent had poor coverage in our area. The phones are slow. It cuts out especially when I go to school at FSCJ North Campus and on the interstate. It also cut out in Virginia a lot. I like their pricing, and that is the only reason we have stayed with them. Their call centers are offshore, and that is another big negative. I wish we they sold iPhones. Everyone says they are coming, but the target keeps moving just to keep the consumers in the chase.
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
I-95 | Racetrack,
Jacksonville, FL 32258 |
September 23, 2012I have been a Sprint customer for years and Once I moved to bartram I have no service now. Sprint sent me an airwave but I can't sent text messages. I am so upset should have switched to verizon
Was this review helpful to you?4 out of 4 people found this review helpful.
Sprint
|
Atlantic and University,
Jacksonville, FL 32207 |
September 23, 2012no service inside home. miss lots of calls while inside.
Was this review helpful to you?0 out of 0 people found this review helpful.
Sprint
|
Chaffee | Normandy,
Jacksonville, FL 32221 |
September 16, 2012I drop calls all the time. Signal shows 3-4 bars but the call still drops. Text messages take forever to go through. I use to have Verizon and never had these problems. What's the purpose of having unlimited internet if I can never use it.
Was this review helpful to you?2 out of 2 people found this review helpful.
AT&T
|
Butler Blvd.And 95 | Belfort Rd.,
Jacksonville, FL 32216 |
August 20, 2012i get one bar and lose reception as does other people using ATT in my office. We are in the middle of Jax and dont get it.
Was this review helpful to you?4 out of 4 people found this review helpful.
MetroPCS
|
County Dock,mandarin Rd. | Loretto Rd.,
Jacksonville, FL 32223 |
July 13, 2012Switched to Metro PC 6 weeks ago after 25+ years with a different carrier. No reception inside my home. May be less costly, however no service, especially when you have business calls at home, is more costly.
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
Batram Park,
Jacksonville, FL 32258 |
July 01, 2012Works outside, but poor reception inside the home.
Was this review helpful to you?2 out of 3 people found this review helpful.
Nextel
|
Belfort / JTB | Hogan / Southside,
Jacksonville, FL 32216 |
May 24, 2012At the house, the reception varies randomly and widely. Pretty much anywhere in town, for that matter. Sometimes takes me between 2-6 hours to receive a text message or voicemail alert. Call breakups and drops can happen at any moment for no apparent reason. It totally mystifies me that Nextel / Sprint have gotten away with having such useless service for so long. I made the mistake of leaving AT&T for the two-way to use at work. I left that job, and about to break the contract, to go back to AT&T, which I never had an issue with here in Jacksonville, FL STAY AWAY!
Was this review helpful to you?67 out of 70 people found this review helpful.
Verizon
|
North Kernan | Atlantic Blvd.,
Jacksonville, FL 32225 |
April 16, 2012Live in the Waterlesf subdivision, Atlantic and Kernan. No bar inside the house, but usually enough to send a text. Walking outside is a little better. Has been this way since I first tried to switch to Verizon from AT&T in 2009. My household uses AT&t and T-Mobile service where we have no dead spots inside the house. Hopefully, Verizon puts up another tower soon.
Was this review helpful to you?37 out of 40 people found this review helpful.
AT&T
|
Durbin Crossing,
Jacksonville, FL 32259 |
April 10, 2012Cannot get reception in my home. Have to stand out in the street in Durbin Crossing development. AT&T needs towers in areas where there is substantial builidng and growth off County Rd.210. Frustrating.
Was this review helpful to you?22 out of 27 people found this review helpful.
Sprint
|
1272 Kellum Rd. | 218,
Jacksonville, FL 32234 |
March 07, 2012need better service from Sprint for the price we have to pay
Was this review helpful to you?5 out of 6 people found this review helpful.
T-Mobile
|
8787 Southside Blvd, Jacksonville, FL,
Jacksonville, FL 32256 |
January 19, 2012NO T-Mobile signal, waste of using T-mobile, please do not go for T-mobile.
Was this review helpful to you?7 out of 9 people found this review helpful.
